Tngsten E Won't Hot Sync

I just dug my Tungsten E out of storage so my son could play with it but I can't seem to get it to Hot Sync to put games on it. I keep getting the 'The connection between your handheld computer and desktop could not be established' message. I remember this happening a couple of years ago when I used to use it but now I can't remember how to fix it. I thought I remembered it being a conduit thing but I can't get it to work.
I'm on a G5 using 10.3.9 though I'm not sure how to check which version of Palm I'm using.
Thanks in advance for any advice
G5 Mac OS X (10.3.9)
G4   Mac OS X (10.2.x)  

I just dug my Tungsten E out of storage so my son could play with it but I can't seem to get it to Hot Sync to put games on it. I keep getting the 'The connection between your handheld computer and desktop could not be established' message. I remember this happening a couple of years ago when I used to use it but now I can't remember how to fix it. I thought I remembered it being a conduit thing but I can't get it to work.
I'm on a G5 using 10.3.9 though I'm not sure how to check which version of Palm I'm using.
Thanks in advance for any advice
G5 Mac OS X (10.3.9)
G4   Mac OS X (10.2.x)  

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    Process:         Conduit Manager [217]
    Path:            /Applications/Palm/Conduit Manager/Contents/MacOSClassic/Conduit Manager
    Identifier:      com.palm.HotSync.ConduitManager
    Version:         3.2.1 (3.2.1)
    Code Type:       PPC (Translated)
    Parent Process:  launchd [144]
    Interval Since Last Report:          657 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  41 sec
    Per-App Crashes Since Last Report:   1
    Date/Time:       2010-01-03 00:20:36.147 -0800
    OS Version:      Mac OS X 10.5.8 (9L31a)
    Report Version:  6
    Anonymous UUID:  26B9A75C-009B-45C3-B160-FB5932991E00
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000160fc198
    Crashed Thread:  4
    Thread 0:
    0   translate                         0xb81529ef spin_lock_wrapper + 90931
    1   translate                         0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                         0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                         0xb80dfb0b 0xb8000000 + 916235
    4   ???                               0x8138b831 0 + 2167978033
    Thread 1:
    0   ???                               0x800bc286 0 + 2148254342
    1   ???                               0x800c3a7c 0 + 2148285052
    2   translate                         0xb818b6ea CallPPCFunctionAtAddressInt + 202886
    3   ???                               0x800ed155 0 + 2148454741
    4   ???                               0x800ed012 0 + 2148454418
    Thread 2:
    0   translate                         0xb81529ef spin_lock_wrapper + 90931
    1   translate                         0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                         0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                         0xb80dfb0b 0xb8000000 + 916235
    4   ???                               0x8138b831 0 + 2167978033
    Thread 3:
    0   translate                         0xb81529ef spin_lock_wrapper + 90931
    1   translate                         0xb8183633 CallPPCFunctionAtAddressInt + 169935
    2   translate                         0xb81861e2 CallPPCFunctionAtAddressInt + 181118
    3   translate                         0xb80dfb0b 0xb8000000 + 916235
    4   ???                               0x8138b831 0 + 2167978033
    Thread 4 Crashed:
    0   ???                               0x7c00867b 0 + 2080409211
    Thread 5:
    0   translate                         0xb8152c24 spin_lock_wrapper + 91496
    1   translate                         0xb816c825 CallPPCFunctionAtAddressInt + 76225
    2   translate                         0xb80bdb8b 0xb8000000 + 777099
    3   translate                         0xb80b7007 0xb8000000 + 749575
    4   translate                         0xb80d49c0 0xb8000000 + 870848
    5   translate                         0xb813d75f spin_lock_wrapper + 4259
    6   translate                         0xb8011b64 0xb8000000 + 72548
    Thread 6:
    0   translate                         0xb815289e spin_lock_wrapper + 90594
    1   translate                         0xb816e8a7 CallPPCFunctionAtAddressInt + 84547
    2   translate                         0xb80dfb0b 0xb8000000 + 916235
    3   ???                               0x819d8c92 0 + 2174586002
    Thread 4 crashed with X86 Thread State (32-bit):
      eax: 0x98c10f16  ebx: 0x00000200  ecx: 0x160fc198  edx: 0xf01804e0
      edi: 0xb81d8794  esi: 0xb81d8770  ebp: 0x80817f80  esp: 0xb019eeec
       ss: 0x0000001f  efl: 0x00010213  eip: 0x7c00867b   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x160fc198
    Thread 4: (0xb011c83c, 0xb81529ef)
    0x00163b90: No symbol
    0x94f46bb0: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _YieldToThread + 532
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    0x94f4becc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _SetThreadStateEndCritical + 136
    0x15dd37c8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _SemWait__7LThreadFP10LSemaphorelR4QHdrRUc + 144
    0x15ddcb90: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _BlockThread__10LSemaphoreFl + 92
    0x15ddca38: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Wait__10LSemaphoreFl + 104
    0x15dd1eb4: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _Run__Q27LThread7CleanupFv + 48
    0x15dd3df8: /Library/Application Support/Palm HotSync/Transports/Serial/Contents/MacOS/Serial Transport : _DoEntry__7LThreadFPv + 64
    0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
    0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x00000000         lr: 0x91335120        ctr: 0x9132e1f0
    r00: 0xffffffe1     r01: 0xf0101ae0     r02: 0x00000013     r03: 0xf0101b8c    
    r04: 0x00000003     r05: 0x00000018     r06: 0x00000020     r07: 0x00006187    
    r08: 0x00000000     r09: 0x00000000     r10: 0x00000000     r11: 0xa020568c    
    r12: 0x9132e1f0     r13: 0x00000000     r14: 0x00000000     r15: 0x00000000    
    r16: 0x00000000     r17: 0x00000000     r18: 0x00000000     r19: 0x00000000    
    r20: 0x00000000     r21: 0x00000000     r22: 0x00000000     r23: 0x00000018    
    r24: 0xf0101b8c     r25: 0x00000020     r26: 0x00006187     r27: 0x00000000    
    r28: 0x00000000     r29: 0x00000003     r30: 0x00000003     r31: 0x94f469a4    
    Thread 5: Crashed (0xb019eeec, 0x7c00867b)
    0x7c367b28: No symbol
    0x7c364a58: No symbol
    0x7c364b44: No symbol
    0x7c35a818: No symbol
    0x7c34a3bc: No symbol
    0x7c347fe8: No symbol
    0x7c34813c: No symbol
    0x7c32da54: No symbol
    0x7c329168: No symbol
    0x7c327e70: No symbol
    0x7c32763c: No symbol
    0x7c32884c: No symbol
    0x7c346c48: No symbol
    0x7c346ec0: No symbol
    0x8536c290: No symbol
    0x8536cf30: No symbol
    0x8536cb6c: No symbol
    0x8536e004: No symbol
    0x85366484: No symbol
    0x85372680: No symbol
    0x853c949c: No symbol
    0x94f4bdf4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore : _CooperativeThread + 348
    0x913bf1d4: /usr/lib/libSystem.B.dylib : __pthread_body + 40
    0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp :   + 0
    PPC Thread State
    srr0: 0x00000000    srr1: 0x00000000                     vrsave: 0x00000000
    cr:  0xXXXXXXXX        xer: 0x20000000         lr: 0x7c367a80        ctr: 0x9132f590
    r00: 0x00000008     r01: 0xf01804e0     r02: 0x15f2f000     r03: 0x00000003    
    r04: 0x1610beb8     r05: 0x00000002     r06: 0xf018051c     r07: 0x00000000    
    r08: 0x000eb2a4     r09: 0x00000000     r10: 0x00800000     r11: 0xa0882d04    
    r12: 0x9132f590     r13: 0x00000000     r14: 0x003f252c     r15: 0x00000001    
    r16: 0x001751f0     r17: 0x003f2558     r18: 0x003f2588     r19: 0x003f2518    
    r20: 0x003f24e8     r21: 0xf0181426     r22: 0x00144c00     r23: 0x00000003    
    r24: 0x00000008     r25: 0x15f32dcc     r26: 0x15f32d54     r27: 0x0000ffff    
    r28: 0x000095bf     r29: 0x15f3705c     r30: 0x15f37060     r31: 0x00893ca8    
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    Howerer.........the Hot Sync feature will not work, and I am guessing it must be the move from 32-bit to 64-bit, but I have no idea how to resolve this issue.
    Can anyone help?    [email protected]
    Many thanks in advance.
    Post relates to: Zire 71

    Hello mjh4001, thanks for reminding everyone!
    We've had a link to this and instructions posted as a sticky post for over a year now.  See the "64 bit Windows USB drivers for Palm Desktop" thread at the top of this section of the Forum.
    Acceca really stepped up to the plate, eh?  
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
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    Hello myrarego,
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    I would suggest posting your problem here at the HP Commercial Forum as well. This forum is specific to Palm products and you may find some more assistance.
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