To Adobe Muse CC team. Muse 2014.2 crashed. Here is the screen shot

While I was trying to choose a new font for use on a page header Muse crashed with the following message.
Just letting you know. After exiting and saving automatically the entire error was sent to Apple. I restarted Muse and all was saved and restored. Went on my merry way. Looks like no harm, no foul.
All the best,
C

I expect you hit the font menu crash. We're very actively working on a solid fix and subsequent update.
There is no 100% workaround for avoiding the crash, but you can reduce its frequency by being very deliberate when making selections from the font menu or a font submenu. If, at the time you decide to click you keep the mouse cursor over the same item for a slow count of 1 before clicking and never click on an item in the main font menu that has a submenu (a gesture that would serve no purpose, but which would trigger the crash), that should avoid the crash in most cases.
We're very sorry for the inconvenience.

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Hello.
This has also been posted in the Community: Adobe Muse Bugs forum.
I've been having some odd/irregular issues though they have now become fairly predictable in nature. The issue is in regards to Adobe Muse (2014.3) and the availability of web fonts provided through the applications "Add Web Fonts" feature. Once added they perform as expected but then become "unavailable." Full details below. I have been a Creative Cloud Complete subscriber for a number of years so am fairly familiar with the way in which the system works minus a few issues that have popped up now and then, this one included.
System Info:
Adobe Creative Cloud (Full Subscription): Version 1.9.1.474
Adobe Muse: Version 2014.3
OS X Yosemite: 10.10.2
Here is a recap of what has been taking place. I'll detail the bug as best I can.
1. Created new Adobe Muse project. Everything normal.
2. Chose to add a new font through the "Add Web Fonts" function within Muse. A note, my Creative Cloud App is running/open at all times (in file synch mode).
3. Chose new fonts using above. All seemed fine (see screenshots below).
4. Fonts also were indicated as being "Synched" within Creative Cloud (screenshot below).
5. As expected the two fonts were added to the list of available Web Fonts within Muse (first screenshot below - left). I added them successfully to my site. Well after a number of hours I went back to this same font selection menu within Muse and the fonts were still visible yet the sub-menu that one would expect showing various forms (i.e. Bold, Italic, etc) was not available. In a sense the font could not be chosen from the list even though the name is clearly visible (second screenshot below - right).
Have no idea what may have been wrong. Saved Muse project, closed and reopened - nothing changed. Created new project - fonts still "shown" in menu but can't be used. Did find a vague description using Google of similar problem (different application) which recommended closing Creative Cloud Desktop App and reopening as one possible solution. This DID WORK initially yet the problem, though corrected for a period of time (few hours at most), would reappear again where one would again see yet not be able to choose from the two Web Fonts. Went so far as to uninstalling the Creative Cloud Desktop application and reinstalling. Still have not solved the problem.
Any thoughts as to what this may be would be welcome. Restarting the CC app each and every time the fonts become unavailable is quite time consuming to my workflow.
Thanks!

Abhishek,
Thank you for the reply. Wanted to comment on a few things.
I reviewed the other post that you've referenced. Nothing unusual jumped out at me as something that I was not aware of. I'm running an older iMac that is in good working condition. 2.4 GHz Intel Core 2 Duo, 24" screen. I know this issue is fleeting, as I stated earlier typically can be corrected with a restart of the CC Desktop application (that I am always running at startup). I have not been able to determine that shutting down Muse corrects the issue. I would, at this time say it doesn't.
I did open InDesign and see if the fonts in question, Open Sans and Open Sans Condensed, were present and usable. They were. The fonts are shown as being synched in my CC Desktop app window (even if they are not "installed" in Muse). That is expected but it may be a bug in how Muse brings in a font from those that are already synched to your CC account. I don't know enough about how that works to comment.
And just to complicate matters, Muse seems to be working again, the fonts that is. I brought them back in and they are showing up in all locations (which there are actually three - see screen shots).
First is primary text menu dropdown (to right of orange "Text").
Second is if you click orange Text link. Another drop down menu appears.
And lastly, the Text Panel to right of screen.
I also wanted to add this extra bit of information, for what it is worth. When the issue arises and you do not get the sub-menu dropdown showing various styles of the font (italics, bold, etc.), one can use click on the missing font if you had used it previously and it is present in the "previously used font" list.
Cheers!

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To Adobe Muse CC team. Muse 2014.2 crashed. Here is the screen shot

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