To anyone that went into the store this morning...

Did they have the otterbox defenders out yet? Also if they did what colors were available? Thanks in advance.

Yes. I only saw black. Try www.otterbox.com

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Getting the ? in a file at log in. Took to the store this morning they checked hard drive. set me home and it is still doing it

Getting the ? in a file. Took the the sapple store this morning. theystated nothing wroing with hard drive. came home still doing it

Hi hvni,
If you are having an issue with a flashing question mark when starting your MacBook Pro, you may find the following article helpful:
Apple Support: A flashing question mark or globe appears when you start your Mac
http://support.apple.com/kb/ts1440
Regards,
- Brenden

How do you remove a sd card that went into the cd slot?

A sd card had been place in the cd slot, a cd can be inserted but it has to be pulled out manually, the eject won't connect with the disc. I've placed the mac on its' side but the sd card won't shake out. Any thoughts?

Have a look at > I got my camera memory card stuck...: Apple Support Communities or any one of the pertinent discussion threads just to the right in More Like This.

So I went into the store to start a Verizon edge plan was denied but was approved for a 2 year contract why?

Please help!

Edge approval is dependent on credit worthiness? Any late payments in the last 6 months? Trust me Verizon would actually prefer people be on the Edge plan.

I was told that NONE of the store in NYC has the 6 plus for sale....only pre-orders...does anyone know if this is true?

I was told that NONE of the store in NYC has the 6 plus for sale....only pre-orders...does anyone know if this is true?

Go back there tomorrow. I can almost guarantee each and every "Genius" has one.

HT201272 i can't see my purchased apps in itunes on new ipad when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store.

i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.

Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up.

TS1369 i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes

i have a screen with the apple logo on it and a bar underneath it. it has been this way for about an hour now. what does this mean and is there a way to reset the iphone without going into the store? it isnt showing in my computer or on the itunes page.

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

HT1386 Tried syncing my new iPhone5 with the PC (via a USB cable) but got a message that the PC wan't authorized. Went to the Store to Authorize the PC and got a message that the PC was already authorized. Go thru the same cycle when I repeat. Any tip on

Hi.. Tried Syncing my new iphone but got a message that the PC was not authorized. Been using the same PC before.
Went to the Store to Authorize the PC and got a message that this was already authorized.
The same messages show up when you repeat the cycle.
Any tips on how to resolve?
Thanks..

I'd ask that on the iPad forum.
https://discussions.apple.com/community/ipad

I am trying to print a PDF file to a legal size paper and I would like for it to fill up the page. How do I do this? I went into the settings and changed it from letter to legal, but it's still printing out the same size. Can someone help me, please?

I am trying to print a PDF file to a legal size paper and I would like for it to fill up the page. How do I do this? I went into the settings and changed it from letter to legal, but it's still printing out the same size. Can someone help me, please?

Are you trying to Print to PDF or are you trying to Print a PDF file to a physical printer?

I have a macbook pro4.1 and the sound chip in it failed. My speakers and microphone no longer work. Does anyone know of an external speaker and microphone set that plugs into the USB port so I can continue to use both of these functions?

I have a macbook pro4.1 and the sound chip in it failed. My speakers and microphone no longer work. Does anyone know of an external speaker and microphone set that plugs into the USB port so I can continue to use both of these functions and not have to pay to have the entire main board replaced. Preferably something under $100.

I don't think you're likely to find a set of external speakers that come with a microphone and plug directly into a USB port. There are USB audio cards that look like tiny flash drives but have microphone and headphone ports in them, to which you can connect a typical two-plug Windows PC headset with a microphone, or else you can connect external speakers and a stand-alone microphone. Those adapters typically cost under $10. I don't know anything about the quality of sound that can be expected from them.
I have a Griffin iMic, which is much the same idea but larger, a bit more expensive (retail~$40), and perhaps delivers somewhat better sound quality (I hope so, but I don't know because I've never had occasion to try one of the little ones).
http://www.google.com/products/catalog?oe=UTF-8&hl=en&client=safari&q=usb+sound+ card&um=1&ie=UTF-8&tbm=shop&cid=9618463009759678039&sa=X&ei=tgQoT5zYOMfZ0QHkiICw Ag&ved=0CHcQ8gIwAQ
http://compare.ebay.com/like/320779457703?var=lv&ltyp=AllFixedPriceItemTypes&var =sbar

TS1292 I purchased a $25.00. Card, redeemed it on my IPAD, but it shows no money in my account. I went to the store I purchased it at but they to.d me I had to deal with ITUNES. This is the 2nd time it happened. As of now I will not buy another card or

I purchased a ITunes card for the amount of 25.00, after I redeemed it it showed no balance on my account. So I went to the store I purchased it and they told me I would have to contact ITunes, this is the 2nd time it has happened to me, and to tell you the honest truth, I don't think I will buy another card. Can you help me with this

I'm sure is something simple here. Most likely you're looking on the wrong account, or it's a refresh thing.
Check here to see what happened:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

I came into the store because my middle button was not working. Then they gave me a middle button that's on the screen of my phone. I got a new phone do now my middle button doesn't work but I still have the internal digital button, how do I remove it?

Settings>General>Accessibility>(scroll down to)AssitiveTouch and change to Off

I received an error "iTunes requires 64-bit mode" says to go into my iTunes application and 'uncheck' the 'open in 32-bit mode' checkbox - i went into the application and the box was not checked anyway so why am i getting this prompt? Never happened b4

i received an error message "iTunes requires 64-bit mode" says to go into my iTunes application and 'uncheck' the 'open in 32-bit mode' checkbox - i went into the application and the box was not checked anyway so why am i getting this prompt? Never happened before. yesterday did the sofware update for maverick.

Thank you for your response, Chris. But I'm afraid I have to disagree. There are native 64 bit versions of iTunes available for OSX and Windows.
In a 64 Bit Windows environment native 64 Bit Applications install the DLL's in a directory called "Program Files" and a directory called "Program Files (x86)" (32 Bit applications only use the ladder).
iTunes 9 is consistent with this behavior - and it identified itself to the system as a 64 bit application (meaning it's process appears without a "*32" tag on it).

I am worried that someone has hacked my webcam on my iPad is that possible? And if so is there a way to get rid of it without having to go into the store?

IS there a way to hack into someone iPad webcamera? and if there is can you get rid of it by yourself and not have to go into the store? Thank you sooo much!

Unless you have jailbroken your iPad, no one has hacked into it. If that isn't enough to allay your fears, put a piece of masking tape over it. There is no way to get rid of the camera, even if you take it to the Apple Store.
Best of luck.

When I go to add songs from my iTunes library it shows that it went into the iPod but when I look on my iPod the song is not there?

When I go to add songs from my iTunes library it shows that it went into the iPod but when I look on my iPod the song is not there?

Sorry! Figured it out. Just took awhile to load.

To anyone that went into the store this morning...

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