TO BLACKBERRY-YOU HAVE A PROBLEM WITH BLACKBERRY APP WORLD NOT ACCEPTING CREDIT CARDS

HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM.  http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

Hello andreabn90
If you can't remember your security questions go to  Express Lane.
select iTunes from the list, then iTunes store.        On the next screen select account Management.          There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
You should get an eMail reply over the next 24 hours.

Similar Messages

  • TO BLACKBERRY- YOU HAVE A PROBLEM WITH BLACKBERRY WORLD NOT ACCEPTING CREDIT CARDS

    HI, I AM AN OWNER OF A BLACKBERRY Q10 AND A LOYAL BLACKBERRY USER SINCE THE 8800 SERIES BLACKBERRY CURVES.   THERE IS SOME TYPE OF PROBLEM WITH BLACKBERRY WORLD.  I AM CURRENTLY RUNNING 10.3.2.556.  UNTIL LAST THURSDAY BLACKBERRY APP WORLD WORKED WITH MY CREDIT CARD.  THEN ALL OF A SUDDEN IT JUST STOPPED.  SAYING THAT THERE WAS A PROBLEM WITH THE TRANSACTION AND TO TRY AGAIN LATER.  NOW I CANNOT USE MY CREDIT CARD AT ALL.   I AM POSTING THIS IN MULTIPLE FORUM BECAUSE I AM NOT THE ONLY ONE HAVING THIS ISSUE.  I HAVE RECENTLY POSTED THIS PROBLEM ON CRACKBERRY.COM AND OTHERS ARE HAVING THE SAME PROBLEM. http://forums.crackberry.com/ask-question-f432/why-blackberry-world-will-not-let-me-purchase-apps-when-working-before-1032609/?mn_qa=1#post11839564 AND IF YOU LOOK ON THIS SITE AND CRACKBERRY FURTHER YOU WILL SEE OTHERS ARE HAVING SIMILAR ISSUES.  I HAVE ALREADY TRIED TO GO ONTO THE BLACKBERRY APP SITE ON MY COMPUTER BUT NOW THERE IS NO OPTION TO CHANGE THE PAYMENT OPTIONS THERE ANY MORE.   WHAT IS THIS.  WHY IS IT HAPPENING??????  CAN YOU PLEASE LOOK INTO THIS PLEASE WHOMEVER FROM BLACKBERRY SEES THIS POST.    SINCE THERE IS NO NUMBER TO CALL FOR HELP ABOUT THIS I AM POSTING HERE UNTIL SOME TYPE OF BLACKBERRY PERSON ANWERS.   I AM ALSO GOING TO TRY AND POST THIS IN THE FORUMS FOR Q10, CLASSIC, PASSPORT, LEAP, ETC., SO SOMEBODY CAN HELP US.  SOME PEOPLE SAY IT HAS BEEN GOING ON FOR MONTHS ON THEIR ACCOUNT AND NOTHING HAS BEEN DONE.  HELP US PLEASE.  THANK YOU.  

    I have the same problem today. Suddenly Appworld stopped accepting my AMEX credit card. I called AMEX and they told me that all is notmal from their sied and that they did authorize transactions. However, Approwld says that credit card cannot be accepted. WHAT A MESS!!! And there is NO EMAIL or phone number to contact regarding this problem which is quite RIDICULOUS !!!

  • I have a problem with The verificación of The credit card in AppStore

    I have a problem with The verificación of The credit card in AppStore ¿how could i solve it? U
    U already fill al The spaces with The credit card, and ir says that The security code is invalid, ( and it is correct )

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • I have a problem with the device does not accept 5 slot after work and survey content is not possible activation of the device and iTunes

    I have a problem with the device does not accept 5 slot after work and survey content is not possible activation of the device and iTunes imei: 01******206
    <Personal Information Edited by Host>

    لدي جهاز ترقفت الشبكه ويعطي جاري البحث وتم تحديثه ولم يتم حل المشكلهة  والان الجهاز لايقبل التنشيط والايتونز لايتعرف عليه امل تنشيطه 013619004986206

  • HT204266 Hi, I have a problem with my app store. It doesn't open. Can you help please ?

    Hi, I have a problem with my app store. It doesn't open. Can you help please ?

    Morning lekogni,
    Thanks for using Apple Support Communities.
    For troubleshooting on this, take a look at this article:
    Mac OS X: How to troubleshoot a software issue
    http://support.apple.com/kb/ht1199
    For more information on this, take a look at this article:
    Troubleshooting the Mac App Store
    http://support.apple.com/kb/ts3624
    Best of luck,
    Mario

  • HT201359 i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

    i have a problems while purchasing or download a free item in apps store or itunes, it said that you have a problems with previous purchase, it also said that my payment method was decline.,..

    Hi shldr2thewheel,
         it has been a while since we have last spoke, I would like to let you know, I am still working on getting used to the switch from windows to a Mac/Apple system. I do have a new question for you, I did purchase In Design CS5.5 through journeyed.com through Cuyahoga Community College of which I attend as a student, is there a way to purchase an online book through iTunes to learn that as well? Also, you know me, the struggling student, I would also, when and if the book can be purchased through the iTunes, would need to know if you do know of a much easier book for struggling students like myself and at a reasonable price as well for the In Design CS5.5 program. Our campus bookstore had closed early, and, so did the colleges library and our local library here where I do live, so, I cannot go to either place to purchase a book or to take out a book, plus cash funds are low at this moment as well but, I do have money left on the iTunes account to use, if it can be used. So, can it be used, the iTunes money, towards finding a low priced online book? I am in great need of assistance as I have a project due for my one course for this Tuesday, September 4, 2012.
    Sincerely in need of help once again,
    Kim

  • I have a problem with buying apps in itunes Store. When you purchase the application fails payment. Asked to update the map. I have 2 credit cards with a positive balance. In what could be the reason?

    I have a problem with buying apps in itunes Store.
    When you purchase the application fails payment.
    Asked to update the map.
    I have 2 credit cards with a positive balance.
    In what could be the reason?

    contact itunes support

  • Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all

    Hello everyone I have a problem with the app store as secret questions asks me to download the application, the problem is that I do not remember the answers as I do?? thank you very much to all

    Hello andreabn90
    If you can't remember your security questions go to  Express Lane.
    select iTunes from the list, then iTunes store.        On the next screen select account Management.          There, select iTunes store account security and write that you would like to reset your security questions and / or answers.
    You should get an eMail reply over the next 24 hours.

  • If you have problems with Yahoo, start FF4 in safe mode and see if it works. If yes, you have a problem with one of your add-ons.

    Apparently some of your "good" add-ons do not work right with FF4. If you have a problem with YAHOO MAIL, start FF4 in Safe Mode (Restart with add-ons disabled from the Help menu). Then try your Yahoo again. If everything works, then the problem is with one of your add-ons. You can selectively work out which add-on is the problem. For a lot of these user problems, this should help... worth a try anyway.

    Anything?

  • I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the

    Hi
    I have a problem with your app store, always I want to update a new app, I want to know what Schiffer and novelty app! Most of my applications are in English, and they write what the improvement and renewal are written in English, and I do not speak the language! I try to copy the text, color (gray) is not successful, the variance can it, so we can copy the text and translate?
    I thank you for your help, it can help to humanize

    You are right, but how could i send it to Apple? when the phone company first replaced my iphone they had in stock alots of iphones and they just sent mine back to Apple and gave me a new one, so all i did is to give them my phone, but now how could i sent it to Apple? and i cant send it by myself, and the store wont do that, its a lost for them.. so sending it to Apple wasnt an option from the begining.
    and for the record, i dont think the store where i bought it is an authorized shop.. its just a store who boughts phone's from Apple in a low price and sells it in much more money..

  • I have a problem with downloading app (Twitter) from App Store.

    I have a problem with downloading app (Twitter) from App Store. I don't want this app. It is not downloaded yet, the download is still in progress.  I have limited data plan and I don't have a chance to finish the download via PC. The size of the app - 33 mb. Could you please cancel the download process so I will be able to remove the icon.

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    Are you able to connect to a wifi network - tapping the app should pause the download of the app and change it to 'waiting', so you should be able to pause the download until you have access to a wifi network.

  • HT3702 Dear Customer Support... I have some problem with In-App Purchases and i can not Report a Problem  in Itune

    Dear Customer
    I has one Iphone and I have some problem with In-App Purcases Because my sister purchased In-app when she play
    and i can not report a problem in Itune,
    I inadvertently purchased all of this application in Order Number: MH*****4H5  Date: 04/09/12 ,Order Total $36.81
    So i can't use App store on my phone Because have problem Billing info and i dont want this order, I inadvertently purcased all of this application
    Hopefully I can ge help from you as well.
    Best Regards
    <Edited By Host>

    These are user-to-user forums, you are not talking to Apple here. All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I have some problem with In-App Purchases

    Dear Customer Support,
    I have some problem with In-App Purchases
    Because my 4 year-old daughters purchased  In-App when he play
    and i can not Report a Problem  in Itune
    I inadvertently purchased all of this application below.
    Order Number:
    Receipt Date: 16/04/12
    Order Total: $99.99
    Billed To: MasterCard
    Diamond Dash,140000 wooga
    Report a Problem In App Purchase   $99.99
    Payment Card Total $99.99
    Hope I can get help from you as well.
    Best regards
    <Email Edited by Host>

    Hi, ddddda
    I've got the same problem, same rate.
    I called to Apple Support and she recommended me to report by this link.
    http://www.apple.com/asia/support/itunes/contact.html
    (Select topic .. App store)
    Within 6 hrs, Apple replied me with this.
    >>>>>>>>
    Dear Charin,
    Josh here from the iTunes Store.
    I understand your son made a purchase accidentally that you would like refunded. When it comes to your money, I can certainly appreciate how important it is to feel that you are treated fairly, and I would be more than happy to help you out with this today.
    Please read my entire email as I have included information about your refund, what was purchased and how to avoid these type of purchases in the future.
    Charin, the charges in question are for in-app purchases. An in-app purchase is a purchase that can be made within an Application on an iPhone or an iPod Touch.
    In-App purchases are items you can buy that will assist you in advancing in the game you're playing. Some examples of In App Purchases are: bonus game levels or maps, additional experience points, subscriptions, and recurring services.
    The Application "Diamond Dash" was free, and this is the Application that was used to purchase the in-app items. The in-app purchases were for "1000 Gold" to be used when playing "Diamond Dash."
    Please note that there is a 15 minute window after initially entering in your password, where the password is not requested again. Once this time has passed, you will be requested for your password, and also to confirm the purchase by tapping the Buy button.
    To prevent any further in-app purchases from being made unintentionally, please set the in-app restriction on your device(s) as soon as possible. You can set the in-app restriction on an iPod Touch, iPhone or iPad by following these steps;
    1) Click on the "Settings" Application
    2) Now from the list of options click on "General"
    3) Scroll down and click on "Restrictions"
    4) Under the heading "Allowed Content" be sure that "In-App Purchases" is "OFF."
    After reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "1000 Gold" is an appropriate exception to the App Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of $99.99 should be posted to the credit card that appears on the receipt for that purchase.
    The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article:
    Resetting iTunes Store warnings
    http://support.apple.com/kb/HT1734
    Additionally, you can make modifications on certain devices that will prevent them from making purchases:
    iPhone, iPad, and iPod touch: Understanding Restrictions
    http://support.apple.com/kb/HT4213
    Please let me know if you require any further assistance with this issue, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Charin. I hope you have a great day.
    Sincerely,
    Josh
    iTunes Store / Mac App Store Customer Support
    Please Note: I work Sunday 7 AM - 3:15 PM, Monday 4:00 PM - 11:30 PM, Tuesday 3:30 PM - 11:30 PM, and Friday 7:00 AM - 3:15 PM
    All times are EST.
    Thank you for allowing me the opportunity to assist you.
    >>>>>>>>>>>>>>>>>>>>>>>>>>
    Once i've got any development, I'll posted here.
    remark : This app "in-app purchase" no need for password confimation in buying dialogue.

  • HT4889 After using migration assistant I have had problems with some apps that were brought down from App store, as well as IntelliJ that just doesnt want to start at all. Does it have anything to do with the UID being changed?

    After using migration assistant I have had problems with some apps that were brought down from App store, as well as IntelliJ that just doesnt want to start at all. Does it have anything to do with the UID being changed?
    13-07-03 6:24:12.447 PM com.apple.launchd.peruser.502[1632]: ([0x0-0x5be5be].com.jetbrains.intellij[5805]) Job failed to exec(3) for weird reason: 13

    What is the exact name of the application you're trying to launch? Is it in the Applications folder?

  • I have a problem with itunes account did not find a solution.

    Good morning
    I have a problem with itunes account did not find a solution.
    The problem: your apple id has been Dasabld
    I can not if download applications from the iTunes store
    Hoping to help me solve the problem
    Note my English is very weak
    I want to re-activate the iTunes account
    Thank you

    To Contact iTunes Customer Service Use this Link...
    Apple  Support  iTunes Store  Contact

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