"To download X, you need to have iTunes." but I HAVE iTunes!
I'm currently trying to download Stanza for Desktop, but whenever I click on "Open with iTunes" my browser redirects me to the download page and says
+To download Lexcycle’s Stanza, you need to have iTunes.+
Except I have iTunes. I've had it for ages. My iPod Touch is completely up to date, I've just installed the latest version of iTunes, but still, nothing. I've never had this problem before, usually links just open iTunes up right away, but for some reason, it won't register my iTunes and open the download.
I'm using this link http://itunes.apple.com/app/stanza/id284956128 to attempt my download. I have a 64-bit version of Windows, so I figure that might be part of the issue. Any help would be appreciated
Hey Ifagirlwantstodance,
Thanks for the question. I understand that you are experiencing issues downloading/updating iTunes for Windows. The following resource may provide a solution:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.
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I am trying to download a podcast, but it tells me "to download...you need to have ITunes", I already have ITunes 10 installed
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Here is an article that will help you troubleshoot this issue with your ability to download this podcast:
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http://support.apple.com/kb/ts2313
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
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The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
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Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
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To enable iCloud on your Windows PC, first set up iCloud on your other devices, then install the iCloud Control Panel for Windows...
From Here...
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With Windows 7 I have completely deleted anything that was associated with Apple, Help, Support, you name it. It was verified nothing Apple. Reboot took place. I reinstalled iTunes per instructions and once again I got the following:
iTunes was not properlyinstalled. If you wish to import or burn CDs you need to reinstall iTunes.
Oviously something is amiss.Having finally found a post to the same situation, I ran diagnostics and believe I have the same problem as this post. Here is the diagnostic report:
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP EliteBook 8460p
iTunes 1.14.43
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Please help!Hello ,
Thanks for using Apple Support Communities.
I understand you've already uninstalled iTunes previously to troubleshoot this issue but make sure to follow the steps in the following article to remove iTunes and all of its components in the specific order listed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, continue troubleshooting with the following article.
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372
Take care,
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I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.
I am unable to burn CDs in iTunes. When I launch the application, the message "ITunes was not properly installed.if you wish to import or burn CDs you need to reinstall itunes" appears. I have deleted registry files, I have removed all related ITunes apps by uninstalling from Programs and deleting folders in C:Program files(and restarted laptop aftrerwards), nothing seems to resolve this error message.
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Hi, I would be greatly appreciated if anyone could assit me.
I have tried loading ITunes several times, each time I'm getting the same message :Warning iTunes was not properly installed. If you wish too import or burn CD's, you need to reinstall iTunes"
Additionally, the same error message appears despite having made changes to the registry editor.
Thanks
TimmzeeHey there Timmzee,
I would suggest that you reinstall iTunes as a first step for troubleshooting this issue, keeping in mind that iTunes and related components must be uninstalled in this specific order:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If you are still having issues with your iTunes installation after uninstalling iTunes in the correct order, use this article for further troubleshooting steps:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
HT202759 Do you need to have the latest iCloud running to sync all devices? Thanks.
Do you need to have the latest iCloud running to sync all devices? Thanks.
Thank you. New, but similar issue. Running XP and early iCloud on laptop. iOS 8+ on iPad and iPhone. Photos do not sync from iPad to itunes to iPhone Nor from iPhone to iPad. Both iOS devices are configured exactly the same. This leads me conclude that my laptop running XP is the weak link. Make sense?
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From Readers Digest-February, 2005
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
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