To get free replacement+rainbow and faded screen
How do i get a free replacement? Any criteria?
I droppped my ipod touch 4G and now there is a greyish black semi circle with a rainbow edge. Also screen is faded. Would apple fix this in store? Ive made an appointment for genius bar btw. Thanks (((:
Sorry, but even if your warranty is still valid, accidental damage is not covered. You're gonna have to pay... Apple does not repari while you wait. You give them money and your busted iPod, Apple gives you a refurbished device...
Similar Messages
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I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues.I am getting frequent lock-ups and blue screens during boot up on my Mac Pro. The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
I had the Mac Defender malware and I have used apple jack but still having issues. -
I had to get a replacement phone and have therefore lost my contacts. Does anyone know how I can get them back considering that I backed up my old phone on my laptop and not iCloud?
if you have itunes on your PC/MAC sync the replacement iPhone using the last backup from the defective device
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Hello,Where in Singapore can I get a LCD display and touch screen digitizer for a iphone 2g.
Hi there,Where in Singapore can I get a LCD display and touch screen digitizer for a iphone 2g.
Try searching google.
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Trying to set up new software.. get to the terms and conditons screen , hit agree and not happens
Do you have your Apple ID in Settings > iTunes & App Store > Apple ID: ?
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On my apple tav 3rd gen I can't get passed the terms and agreement screen with iCloud
On my 3rd generation Apple TV I can't get past the terms and agreement screen when trying to log into iCloud.
Try do some troubleshoots and read these articles on how to do it
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379 -
Read the forum posts, Google the issue, watch the YouTube videos on the problems; they are everywhere. I purchased a 2012 Retina MacBook Pro and the screen is riddled with dead pixels, white ghosting throughout, and image retention issues, all from a company that promotes the quality of the product they sell. There's no way this issue facing so many consumers shouldn't result in Apple replacing these screens for FREE.
I purchased the high-end machine for photo and video editing. Photo editing is particularly difficult when I can't tell if I have dust, dirt or colour shifts in my images or if it's just the screen overlaying these issues. I've never had so many issues with any screen I've purchased, from my Panasonic Plasma TV to my cheap ACER laptop. Please Apple, quit ignoring this issue.Be advised that this is a user to user forum where Apple employees do not participate. You may make your thoughts known here:
https://www.apple.com/feedback/
Ciao. -
Pumping, distorting and fading screen leads to freeze
Hi folks, I - or let me say my parents - are having big big problems with their new (1 day old) Mac Mini. Before I get to the details I have to say, that my parents have been Windows-Users all the time and I finally managed to get them to something stable and working, in short: to Mac.
Well, now you know that I'm automatically in deep trouble, when there's something malfunctioning.
To the problem itself: They said (I couldn't take a look by myself yet) that when they played the free variant of FreeCell 3D the screen starts pumping, flickering, fading, colorrotating, and so on ... then all the previous messageboxes, inputboxes and so on appear and finally the Mac Mini freezes totally and really needs to be cut off the powerline cause even the power button is "frozen".
In my opinion it could be a problem with motherboard-integrated graphics-chip.
What do you pros think about that problem??
Greetz, Didelphodon.Didelphodon, could you tell us where they got the program that shows this problem? Perhaps there is something wrong with it.
I think you will have to get directly involved with your parents' computer and educating them how to use it. Users coming from Windows to Mac (perhaps against their will) will tend to have incorrect instincts for dealing with simple problems -- which can turn a simple problem into a bigger problem.
For starters, show them how to kill a program that is not responding: Cmd-Option-ESC, which is similar to CTL-ALT-DEL in the PC world.
If they regularly deal with freezes by "pulling the plug", they will soon have a non-functional Mac.
BTW, could you describe for us their hardware set-up, including monitor and all peripherals? And as already been suggested, do they have proper and adequate electrical power for all their equipment? -
Recently I have noticed that my green iPhone 5c makes a creaking noise when I press in the bottom left hand corner, or sometimes when I press the home button. I was wondering if this would be up for replacement, since I got this around Christmas of 2013. I do not have AppleCare either, so I was wondering if I would be able to get replacement without it as well.
None of us users here can tell you what Apple will do. Apple will examine your phone and if a hardware defect is determined, your phone will be replaced free under warranty.
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When opening Adobe documents in my browser everything is fine for about 4 documents, then when I try to open again, the screen goes black and I get a popup stating an internal error has occurred. I try to refresh, but that does not clear the problem. I have to close Firefox and then reopen. Very frustrating!!
You have '''My Web Search '''installed which is malware and which will attempt to redirect your searches.
Click the orange Firefox button, go to '''Add-ons '''and then click the '''Plugins '''menu. Find '''My Web Search''' and disable it.
You can remove it by using this free malware scanner: http://www.malwarebytes.org/products/malwarebytes_free
See also: http://en.wikipedia.org/wiki/My_web_search -
After the power outage, turned on TV and tried connecting to my Apple TV, but directed to a screen with a computer Icon and a Setting Icon. Can't get past this screen to my TV options screen. Internet is connected??? How to I get to my TV options?
Yes I had already reset my internet connection and had no progress. However, while I was trying to figure out a solution I used my Apple TV to listen to music from my computer. Then I went back and tried again and the TV icons appeared - and Apple TV was working
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Replaced lcd and digitizer screen remains black can see through itunes
Long story short, had to replace front panel glass, LCD worked, when disassembled LCD stopped working, sort of. I can barely see what I think is the password screen but it is not bright enough to enter password.
I can see everything through iTunes. Just cannot get the screen to not stay black
Help!!Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
i have an 6 year old mac mini with issues that started two weeks ago. I can turn it on , get blue screen and turning circle and nothing else......help !
Hi,
Have you tried some of these? http://support.apple.com/kb/ht1533
The first things I would try would be to press shift during start up, this will boot into safe mode.
I think you'll need to purchase a copy of Snow Leopard to re-install the OS.
There's another couple of suggestions here; http://support.apple.com/kb/TS1417 where you can boot into single user mode and look at repairing disk permissions if that's the problem.
I would hope that if you could boot into safe mode or single user mode, then that may automatically rectify your current issue. If not, then I'm pretty certain that a fresh install will be the ultimate answer. -
Replaced digitizer and lcd screen now front camera freezes in virtual shutter mode
recently replaced digitizer/lcd screen now the front facing camera does not work ,freezes on virtual shutter screen and cannot swap from front to rear camera (rear camera works on facetime )
Either the front camera is damaged or the connection of the camera to the logic board is messed up. Take it apart and try to find/fix the problem
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I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.
Hello Juno2162,
Thank you for providing the details of the issue you are experiencing with your iPad. I recommend following steps in the tutorial below to address an issue like this. I think the step to reset your iPad may be particularly useful in this scenario:
To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
You can find the full tutorial here:
Frozen or unresponsive iPad
https://www.apple.com/support/ipad/assistant/ipad/
Thank you for using Apple Support Communities.
Best,
Sheila M.
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