To Get Recovery Disks

windows 8 not working properly .i want my recovery disks.
Model Number: 15-n003tx
Serial Number: (Personal information removed)
Product Name: E6G12PA#ACG

Creating Recovery Media >> Windows 8
Or-call HP Support to order.
If you live in the US, contact HP info Here.
If you live in another part of the world, start here>>Contact HP
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Similar Messages

Trying to get recovery disks getting error

I tryed to get recovery disks for my new Satilite laptop. I get the error: Unable to verify your email address. Please check your entry and try again. It was registered under my wifes name.I looked up the warranty and the purchase date is wrong. Ive tryed to change it but I cant change anything without getting the error. Unable to verify your email address. Please check your entry and try again.

Try using the Warranty Resolution Center first to fix the purchase date and let me know how it goes.

How to restore the Satellite L25 - where to get Recovery disk

Hi..
I wanted to format my hard drive on my L25 laptop which currently has Win XP, but am not sure if I ever got a recovery CD/DVD from the person I bought it from.
Does anyone know if this laptop (L25-s1192) would contain an image of the recovery disk or if I can get a recovery disk from somewhere or any other way to format the disk and reinstall the original contents of the laptop?
Would greatly appreciate if you could reply back.
Thanks.. Amare

Hi
Usually the older Toshiba series were equipped with the recovery disk and the Toshiba image is placed on the recovery cd.
If you have a recover disk then you will have to boot from such disk to start the recovery procedure.
If you dont have a recovery disk then you can use a clean Microsoft Windows XP CD to reinstall the OS and the necessary drivers could be downloaded from the Toshiba US driver page.
This is a US notebook and you have to search on US page for drivers.
Greats

Cannot get recovery disk to work on CQ58

Model Compaq CQ58
Product number is C2M29UA#ABA
Purchased 11/22/2012
Windows 8 preinstalled.
Turned laptop on and it came up with "No operating system found on HDD.
I inserted my recovery disc's and chose to install operating system and drivers image.
It will complete the reformat...but while it starts to copy the files needed to reinstall the files it wil get to 16% and then gives the error message "Destination Drive not connected"
I ran the hard drive diagnostic, chose the complete test as opposed to the quick test and it passed with o problems detected.
Need help as this laptop is not even 3 months old

Sorry about that. I should have caught it.
Did you happen to have virus or malware activity as the reason you want to use the recovery disks?
Download this utility from HP and run it. You will need a blank recordable CD-R. It was meant for Windows 7,but it may work for Windows 8.
it is meant to:
Resolves an issue where Recovery Discs sent from HP do not work on a new hard drive or one that has been fully cleaned or "wiped".
Enables the creation of a bootable CD that can be used with a set of Recovery Discs sent from HP to install software on a new or "wiped" hard drive.
edited:
Best regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

How can I get Recovery Disk for my Laptop

I bought my HP laptop 1 year back and now I am out of the warranty. My Laptop Windows7 64 bit Operating Sytem got corrupted, how can I get the Recovery Disk to re-install the OS again.
Product : LS958UA#ABA
Serial Number : CNF1146Y57
Please guide me.

Hi:
Please go to the link below and click on the link labeled Order Recovery Media.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5094...
If the order link doesn't work, then you will have to order the recovery media by calling HP.
Paul

Getting Recovery Disk for nw9440

I was able to get to a screen to download drivers for this laptop with Windows XP, but I can't find where to order a recovery disk. Is there a recovery disk available for this laptop?
Also, would a recovery disk even be of assistance if I get the blue screen of death every time? Sometimes it makes it into windows but dies shortly after, so I won't be able to actually RUN anything off the disk.
Any help would be greatly appreciated.

Hi clevelandjon,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are looking for a Windows XP recovery disk. It should help with the blue screen of death if the issue is software based. If it is hardware error then you might still experience it afterward. To order recovery discs from HP as Microsoft no longer supports Windows XP. You can reach HP Total Care at 1-800-474-6836 in North America or start here if you live outside of North America.
Thank you,
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Thank you,
BHK6
I work on behalf of HP

Hp Pavilion, need to get recovery disks.

Hi there,
I have been asked by my girlfriends aunt to fix her computer, which i've agreed to do. However on receiving the computer I have discovered that I appear to be in a long line of people who have tried to fix it. And sadly it looks as though i'm the only one who knows what i'm doing.
The problems i'm having is that whoever has tried fixing it in the past has done so by installing an illegal copy of vista onto the machine, thus stopping me from being able to create the recovery disks using the recovery disk creation program.
The hard disk is in such a mess with several copies of windows.old etc... that it needs to be completely erased, as there appear to be errors on the disk i'd like to lowlevel it.
The recovery partition is still in tact but is there any way that I can get the recovery dvd's from this as nothing else is working properly?
This is causing a few headaches I can tell you.
Cheers if anyone can help.
Mike

Hello 2kmike, Since you did not mention the Model Number of the system, it would be a little difficult to advise.
If it is a fairly new HP computer, you might try booting the system and when the HP Logo appears, start tapping the F-11 key and see if you can enter the HP Recovery Restore Utility. If so, select the destructive recovery method and the hard drive will be formated and wiped clean of all the previous data.
It should then proceed to install all the original software and reboot the system, just as it was when shipped from HP.
If you manage to get the system back as it was originally, you could then make the HP Recovery Restore Disk set for later use if you ever needed them, such as a hard drive replacement.
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Portege 3440: Where to get Recovery disk & drivers

Firstly hello to everyone,
This is my first post and i'm afraid it concerns a bit of an oldey.
I have come into the possetion of a Portege 3440 netbook with the external fdd and cd drives.
The problem is the cd drive works via the network card port ( i think it's pcmia?)
I'm a silver surfer so not to sure.
Does anyone know where i can get the system disk for this machine and how to go about installing relevant drivers etc,
I am hoping to get it up and running using win2k but would revert to win98se if nescessary.
Sorry this is so long winded but hope you can help me.
Grateful thanks in advance to all.

Hi mate
This is very old notebook machine and Im afraid you would not be able to order the recovery disk for this notebook.
You will need to install the Windows OS using a Microsoft disk.
On the Toshiba European driver page you will be able to find drivers and software for this notebook.
You need to choose Archive in Product Type because the old drivers are placed in Archive.
There you will find USB-FDD Driver. When connecting the USB floppy drive to the notebook there will either be prompted for a TEAC driver (mainly Europe) or a YE-data driver (mainly Asia). Please check which of the two drivers you require by connecting the floppy drive to the notebook in order to download the right driver.
You will also find Companion Diskette. The Companion diskette contains programs to configure Toshiba computers with setup information and to test the hardware. It also contains files and utilities that allow you to get the most from your Toshiba computer.

HOW TO GET RECOVERY DISK

I NEED RECOVERY DISKS FOR MY LAPTOP

When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
If in the USA, please contact HP Customer Support or visit HP's support page for your model or third party vendor www.computersurgeons.com to see if HP Recovery Media is available for your model. If elsewhere in the world, please contact official HP Customer Support, via the HP Worldwide Support Portal, to see if HP recovery Media is available for your model.
If you have any further questions, please don't hesitate to ask.
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Equium P200-1IR - Where do i get Recovery disk from?

I'm having difficulty recovering my girlfriends laptop, it has start up problems and start up repair hasn't resolved the situation.
I have mananged to remove the drive and save all the important files and pics.
However I haven't got a recovery disc for it and she is the other side of the world at the moment.
Any ideas where I can get recovery software from???
Thanks in advance.
Carl

If you want you can also make clean OS installation using Microsoft installations CD/DVD.
All necessary drivers, tools and utilities you can download from Toshiba support page.

Lenovo Twist 230U - Hard Drive replacment, how to get recovery disk

I bought this laptop about a year ago from Staples, all of a sudden my hard drive started clickin and has now died. I just want to replace the hard drive, but how do I get a valid install of Windows 8 for this?

Hello,
You should be able to order factory recovery media by calling Lenovo tech support. Keep in mind you will also need an external USB DVD drive to install it, as the ThinkPad S320u does not have one bulit into it.
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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How to get recovery disk of another country

I have purchased my system from US , now i have been relocated to INDIAso this product is now in INDIA, How can i order for tyhe windows recovery and repair disk to an indian address.

Hi @Rahul24 ,
Thank you for visiting the HP Support Forums and Welcome. Please call our technical support 1800 114 772
Monday to Saturday, 9 am to 9 pm (excluding public holidays)( English and Hindi ) and they will assist you.
Thanks.
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Satellite C50-A-19T - recovery disks not working

I have a Toshiba Satellite C50-A-19T laptop with OS windows 8.1
Recently my laptop had booting problems so i contacted toshiba support and they told me to get recovery disk from backupmedia.toshiba.eu and i ordered the disk and it arrived today#
When i enter the recovery disk and boot from the disk drive (ODD) it brings the windows logo then after a minute it goes to a blank screen and i waited and after a while it was still a blank screen
I had already went into the BIOS to change the settings to boot from the CD but even after that the same problem persists
Please help

Hi
Go to BIOS and disable the option called: secure boot
Now you should be able to boot from the ODD.
By the way: please check if the HDD is listed on the first BIOS page (name, size, etc)
In case the HDD details are not visible, the HDD isnt recognized by BIOS this could be related to HDD malfunction.

Windows 7 64 bit recovery disk

Hello,
I bought ThinkPad T510 with 3 Gb of RAM and Windows 7 32 bit Professinal Russian (I'm from Russia).
I'm going to upgrade RAM in my laptop, but I need to change OS from 32 bit to 64 bit. I know that it is legally possible - the license allows to use 32 or 64 bit variant of same version of the OS. Also I found instructions how to make this possible - contact with Lenovo's support.
The only way for me (customer from Russia) is to contact by phone. I talked to support person, ask for recovery disk of Windows 7 Professional 64 bit Russian, but I was told that this is not available in Russia. Period. The only way is manually install Windows 7 Professioanl 64 bit Russian from Microsoft's installation media and use my license number for activation.
But what about the whole bunch of dirvers and other software like ThinkVantage? OK. I can download all these software and install it by hand, but what about recovery and restore, what if I will need to reinstall the whole system from scratch?
Lenovo's recovery disks is the fast and simple way to get working system. Because of that I'm looking for oppurtunity to get recovery disk.
Is there other way to obtain recovery disk? Maybe I can purchase it internationally directly from Lenovo? Or may be it is possible to obtain recovery disk electronically (ISO image should be fine for burn my own copy)?
Can any body help with it? At least by suggesting of recommendation?

You don't actually need Rescue and Recovery.
Window 7 have build in backup and restore capaibility and just as good. Complete a fresh window 7 64 bit installation, load the minimum thinkvantage software you need, install your own personal software and then do a system backup to an external disk or DVD discs.

Lack of Factory Recovery Disks option - from where download setup file?

Hi,
I have just installed new OS (Windows 7 Pro) on my T420. Unfortunatelly I cannot find proper URL to download software like this below:
That is well known Lenovo ThinkVantage Tools board. In previous pre-installed OS I got it, but now after new OS installation, I did not managed to download Factory Recovery Disks module (cannot find it)... So my question is - where can I get it? And how can I get view like on the attached screen?
Another thing is thinkpad icon in devices view in Control Panel. On previous installed OS I had nice T420 icon, now ordinary pc icon instead. How can I change it?
And finally, I had also a Recovery Partition. Now I do not remember what I have done in order to have it in previous pre-installed Windows. Could you please explain it to me?
Regards,
Marcin
Solved!
Go to Solution.

Thanks for the newest update. If I understand what you are saying:
(1) The SSD has plain jane windows via a windows install. and runs fine. I ASSUME you copied personal files (pics, quicken) from the old HDD to the SSD.
(2) The old HDD is now in the ultra bay/usb serving as a 2nd drive to hold data. Did you ever reformat the old HDD to make it a true blank 2nd drive? ie, did you remove the ability of old HDD to act like a bootable lenovo system?
(3) Your new plain jane SSD have no Lenovo products, and No Lenovo service parition.
==
It the above is true great!!. If the old HDD is a bootable Lenovo windows, down the road, I would copy loved data from the old HDD to external USB, DVD, or to SSD. Reformat the HDD to make it a true data only HDD, then copy loved data to it. Having a bootable HDD and SSD, dual boot, makes for a mess.
If you installed RNR on the SSD, all the files are stored on the C drive of the SSD. The boot stuff is changed around. It is bootable to bring up standalone RNR via PF11.. It will "act" like standalone RNR on the old system. The factory recovery option will Not be available, since you have no Lenovo recovery partition.
Your blue button wont work, big deal.
===
I had the same issue going from vista to win7.
I have 2 hdd, C drive(vista) and (D) drive(data). I always order my systems with two HDD, simpler.
I had to disconnect the D drive during windows install( windows from best buy) to prevent a mess. Windows chooses 1st found. Do no destroy my D drive thank you. When shipped from the factory, the service partion was on 320GB drive, 160 GB drive was empty. I wanted it the other way.....(fixed, call the support center and get recovery disk set).
Thus my windows win 7 install erased my 160GB drive(choose the erase option). a 160GB drive with a Vista Lenovo drive and say, windows install, Replace the C drive only, will create a mess, the Lenovo vista recovery partition is left). It will boot, but RNR will not install (win7 with Vista recovery).
===
Take SSD plain jane windows. Download System update, not much will change. Download RNR(you did this) . You took a RNR backup to DVD or USB. You created a RNR BACKUP to DVD? great! This 1st DVD is standalone RNR boot rest of the DVD's are data. Last DVD is called FINAL and contains the Index file to recovery the SSD.
==
You can now recover your SSD should it burn up. You have no NEED for a Lenovo factory recovery set nor a Lenovo service partition.
Down the road after your make the old HDD a data drive, backup using RNR to old HDD,a data drive. This is called SECOND in rnr. backup weekly.
I backup weekly to Second. I NEVER back to LOCAL(the C drive)
I backup using RNR monthly to external USB-HDD. (not a memory stick). 1TB usb-hdd, $65 or so at best buy(on sale). BUT format it first, diskpart set active. RNR adds standalone bootables to the usb-hdd,. But it may not boot if the USB is not preformated and set active. This is covered in another post.
I backup using RNR every 6 months to DVD.
I use other software, www.nero.com to back up personal data, daily and monthly.
==
Hopefully we are on the same page now. Provide feedback if lost.

To Get Recovery Disks

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