To install an hp Officejet 4500

Do I use the software that comes in the box of the hp officejet 4500 or I have to download the software using Mac OS x Software Update, which I do not know how to do it?

Hi,
What exact operating system do you have on your laptop?
If you use a Windows XP, Vista or 7 Starter edition, only basic drivers are available and only a USB connection is supported by the operating system, A Windows Starter edition do not allow enough processes to run and communicate with a printer through the network. if you use any standard edition of Windows the full software will be installed.
The drivers below are intended for Windows XP, Vista or 7 (assuming it cover your operating system?):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-80348-1&cc=us&dlc=en&lc=en&...
If that does not meet your needs be sure to provide some more details as the operating ssytem version, required connection type, etc.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

  • I need to install my hp officejet 4500 without a disk

    I need to install my hp officejet 4500 without a disk
    This question was solved.
    View Solution.

    Hi,
    Please use driver and applications from this link:
      http://h10025.www1.hp.com/ewfrf/wc/softwareCategor​y?cc=us&lc=en&dlc=en&product=3919448
    Regards.
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Installing Officejet 4500

    Okay,  so i bought my grandparents a new laptop. im having difficultes installing thier Printer(Officejet 4500). Near the end of every time i download the software i get a emessage saying download was canceled. im not sure if this is a network or compabatiblity issue.

    kmoore1192
    Welcome to the HP Forum.
    It does not sound like you are getting to the point where it is software compatibility -- the download is not finishing.
    Try a different browser?
    Make sure the computer is not doing anything else...
    Try downloading the software to your notebook, transfer to a USB stick and put it on their system...
    Have a friend download the software?
    Download the software to your OneCloud, iCloud, some-Cloud account...
    General Instructions to Install the Printer Software
    Reminder:
    In most cases, the Solution Center has been replaced by the Printer Assistant.
    The Printer Assistant shortcut will be installed on your Desktop during the last part of the installation.
    Windows Operating System:
    Create Restore Point:   Create a Restore Point – Win7 OR  Create a restore point Win8
    Open HP Drivers & Downloads
    Enter your Printer Model information
    Select your Printer from the “Results” list
    OR
    Open HP Officejet 4500 All-in-One Printer Series
    Select your Printer from the “Results” list
    Enter your Operating System in the Drop-down menu
    Click NEXT and Scroll down
    Look for category Driver - Product Installation Software
    Select the Basic Driver, e-print, or Full Feature Software
    Save the *.exe installation package(s) on your computer
    The file(s) will likely save to the "Downloads “folder.
    Be sure to look for Updates as needed for your installation. If available, you may download the Print and Scan Doctor and / or other programs from Category – Utilities.
    If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.
    NOTES: 
    Look at the bottom half of the main webpage for your printer for helpful videos to assist with the installation of the printer software!
    Scroll the video list back and forth until you find the video that most closely matches your situation.
    If using a USB connection: Download and install the driver software before connecting a USB cable.
    Ethernet: Connect the printer to the network and (Optional) assign the printer an IP address at the router. Once the printer is connected to the network, be sure the printer is switched on and then install the printer software.
    After the initial installation is complete and working, check / install Category - Update
    There is valuable information at the printer’s website, including sections for Manuals, Troubleshooting > How-to, Troubleshooting > Solve a Problem, and alerts and notifications for your printer.  Be sure to take an extended look at what is available.  Bookmark the page.
    Click the Kudos Thumbs-Up to show you appreciate the help and time from our Experts.
    Although I strive to reflect HP's best practices, I do not work for HP. 
    Click Accept as Solution when the Answer is a good Fix or Workaround!
    Kind Regards,
    Dragon-Fur

  • OS 10.4.11 and HP Officejet 4500 compatibility issue (scanning)

    Hi there,
    I am having a compatibility issue with a G4 (OS 10.4.11) and a HP Officejet 4500 (all-in-one).
    (Sorry if this is a little long, but there are many specs and many attempts listed here).
    Problem: I cannot scan from the computer (upon opening HP Scan, a Browser Device window pops up, asking to "Choose a scanning device" the model is not listed, and it continues to search for a device but cannot find it) or from the scanner control panel to the computer (I tried selecting Open in HP Scan and Open in Preview from the panel  –it then says on the panel "Starting scanning" but it doesn't scan even though the power button flashes (it then reverts to date and time), and the program it's opening in on the computer just seems to hang).
    Still, some functions work fine:
    - I can print from the computer to the printer (it recognizes the printer)
    - The HP fax test seemed to run fine (via computer)
    - As a stand-alone device (without the computer), I can photocopy in B&W and color –so there doesn't seem to be anything wrong with the scanner itself.
    Here are the specs:
    Computer specs:
    - PowerPC G4, 933 MHz, 512 MB SDRAM, running OS 10.4.11 (no Intel Core processor)
    (the hard drive is partitioned into 3 –one runs 10.4.11 (the others Jaguar and OS9 –for compatiblity with other programs/peripherals) –21GB space remaining on 10.4.11 partition
    All-in-One specs:
    - HP Officejet 4500 G510g-m (USB, not wireless) all-in-one (printer/scanner/fax/copier) with USB 2.0 high-speed A-B printer cable (says in literature and on box it is  compatible with the G4 running OS 10.4.11, 256 MB RAM, 500 MB HD)
    I contacted HP Tech Support. They suggested the following which were tried and failed to work:
    - shutting everything down and restarting (many times)
    - they checked to see if there was any update to the HP software –there didn't appear to be
    - plug power cord directly into wall outlet
    - switch to USB 2.0 cable (from 1.0)
    - unplugging and replugging the USB 2.0 cable
    - plug USB directly into the G4
    - turning off the firewall (under System Preferences - Sharing)
    - "scrub" or complete uninstall of all HP software (twice)
    - search and removal of files via system and user libraries pertaining to HP (and some Epson files)
    - verify and repair permissions (twice)
    - reinstall of HP software (twice, second time after scrub/uninstall and verify/repair permissions)
    - Software Update (via Apple menu) –only found Java 1.3.1 and 1.4.2 Release 2 (version 2.0) which they suggested might fix the problem –I downloaded and installed them, and then J2SE 5.0 Release 4 (version 4.0) which I downloaded but could not install (error message)
    I then contacted Apple Tech Support and they said to go to support.apple.com and do a manual search for "HP 4500" –I did not find any drivers.
    [I did previously have an Epson CX 4600 all-in-one which scanned fine with a USB 1.0 cable, even after the printheads had clogged shut –and I had had a HP Officejet J4580 which worked fine (which was for a family member) –this software would've been removed with the current HP installs and scrubs]
    I am on the verge of returning this –it has also gotten several very bad reviews on the Apple site (for the wireless), however, I may have trouble finding a compatible device, as one running 10.4 is getting hard to find (unless I buy used, then no warranty and potentially other problems).
    If anyone knows of any drivers or has any other information as to why this is not working, I would be most grateful (BTW, I am not much of a tech guy, so please bear with me).
    Thanks.
    Frazzled Macuser

    Hey @Greenise,
    Welcome to the HP Support Forums!
    I would like to assist you today in getting the proper Full Feature Software and Driver package to install your HP Officejet 4500 Desktop All-in-One printer on your Mac OS X 10.4.11 Operating System.
    Below is the link for the Full Feature Software and Driver Installer. Simply click on the link and select the 'Download' button in the top left hand corner. Once the download is complete just run through the on screen instructions to install your printer.
    HP Officejet Full Feature Software and Driver (Universal) - Mac OS X 10.4,10.5 and 10.6.
    Please let me know if this installer works for you and if you have any other questions. Good luck!
    X-23
    I work on behalf of HP
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  • Unable to connect officejet 4500 g510n to mac

    I have purchased a new MacBook Air and cannot get my HP Officejet 4500 g510 n to connect. They are both registered on the same Wireless Router & the MacBook acknowledges the printer. Please Help - driving me mad !!!

    Hello @ChrisWardle,
    Welcome to the HP Support Forums!
    I would like to assist you today with installing your HP Officejet 4500 Wireless All-in-One Printer on your new Mac OS X computer. However, I do need to clarify what Operating System you're using on your new Mac computer?
    What's my OS?
    Because you said this is a new Mac, I'm going to assume that you're using Mac OS X 10.10. Should you be using Mac OS X 10.9 the troubleshooting steps that I'm going to provide you with below should be roughly the same. On the Mac OS X 10.9 and 10.10 Operating Systems there is no HP downloadable Full Feature Software and Driver available for this model of printer. Therefore, you are relying solely on your Apple Updates for installing the features of your printer. To ensure that your printer is installed properly, please follow the steps below.
    If you have a USB Cable connected from your printer to your Mac, please disconnect that cable now.
    Step 1: Uninstall Drivers and Software:
    To ensure that we have a nice clean slate to work with, can I please have you click here. When the website opens select the dropdown for 'Mac OS X v10.6, OS X v10.7, OS X v10.8, and OS X v10.9' as the steps are the same for Mac OS X 10.10. Please run Method One: Reset the printing system, and Method two: Uninstall the Printer software.
    Once the uninstall is complete, please proceed to the next step.
    Step 2: Verify and Repair your Disk Permissions on the Mac:
    Open Macintosh HD and go to Applications
    Go to the Utilities Folder
    Open the Disk Utility
    Select the Hard Drive volume you are using (usually on the left)
    Select Verify Disk Permissions
    Once that process is done, select Repair Disk Permissions
    Step 3: Check for Apple Updates:
    Go to Apple
    Select System Preferences
    Select Software Update
    Click Update Now
    Install your available updates
    Restart your computer
    Step 4: Add your Printer:
    1. Click the Apple menu, and then click System Preferences. 
    2. Select Print & Scan, and then check if the name of your printer displays in the Printers list.
    3. Do the following, depending on if the printer is listed or not:
    If your printer is listed, remove and re-add the printer to confirm communication with the Mac. Click the name of your printer, click the minus sign (), and then delete the printer. Once the printer is removed, click the plus sign (), click Add Printer or Scanner, click the name of your printer
    If your printer is not listed, click the plus sign (), click Add Printer or Scanner, click the name of your printer
    4. Click the Use or Print Using box, and then select the name of your printer in the pop-up menu.
    5. Click Add to add the printer to the list.
    6. Close Print & Scan
    Source: Installing Your HP Printer Driver and Software for Mac OS X
    Once these steps are complete, please try to print.
    Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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  • Officejet 4500 g510n-z driver download link?

    Just wondering if there was a direct download link for Officejet 4500 g510n-z? I've been trying all morning and haven't been able to from the HP site. Keeps getting stuck at .......compiling your results.  Thanks in advance.

    Hi @RoyGene,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Officejet 4500 G510n-z on your Windows 8.1 computer. I am happy to help with this installation issue!
    I would recommend the following:
    Uninstall the software. Uninstalling the Printer Software. (In case any old software is still present or partially installed, otherwise carry on to the next step).
    Clean boot the computer. How to perform a clean boot in Windows.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this resolves your installation issue, and have a great day!
    RnRMusicMan
    I work on behalf of HP
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  • I am trying to install a hp officejet 45100 g510 printer and am unable to   please help

    I am trying to install a HP officejet 4500 G510 without success.  please help

    I'd generally suggest contacting HP support and see if they have any suggestions.  HP also have forums related to their products.  There are a couple of discussions here and (unanswered) here in the HP forums. 
    If you want to pursue this here, you'll want to provide some additional details on what's happened (or not happened), any diagnostics received and related.  Also any relevent information from the console logs (Applications > Utilities > Console.app), and whether you're using the network or the USB connection.
    Alternatively, return the printer and select a different printer. 

  • Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

    Upgraded to Windows 8.1 on Pavilion g6.  Officejet 4500 Wireless all-in-one still prints but won't scan.  Downloaded full feature driver.  Installation quit giving error message 'file cannot be found'.  Tried 'chat' sessions with no resolution
    This question was solved.
    View Solution.

    Hello bob5e,
    I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
    1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
    2. If that does not work, please try this next troubleshooting document step by step.
    Installation issues - The Progress Bar on the Software Installation Stops or Stalls
    I hope this helps!
    Good luck
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet 4500 driver not installing HP Solution Center fully-so can't scan

    New laptop w/ Windows 8....Have installed the right driver...but the driver isn't downloading the HP Solution Center suite, so I can't instruct the HP Officejet 4500 to scan.   Printer is communicating w/ laptop.   I don't use the online fax options, but am sure they wouldn't work either.
    How do I get the driver to fully install the HP solution center so I can instruct the device to scan????

    CD didn't work. Download software, didn't work when it came to plugging into usb port, don't even get a BACK button, nothing. Printer not recognized by laptop. Did all the solutions/uninstall/install etc. Printer is working though, prints out the exact same thing each time I press the green button on the printer, but is not connected to laptop. So it's not the printer, it works.
    Now what?

  • Officejet 4500 Wireless All-in-One Printer - G510n & Win 7. Installing since October Last Year.

    I have a Toshiba Satellite A665 Laptop with Windows 7 Home Premium OS.  Initially I installed the Printer software and Drivers from the product disc, connect via USB during setup as requested and the printer would work fine, until I shut it down at the end of the day.  The next day, I get the message that the "Drivers for Officejet 4500 Wireless All-in-One Printer - G510n are missing".  This all started last October and continues.   The Network diagnostic tool doesn't see the printer, but the Print & Scan Diagnostic tool identifies it, but then the program stops responding. 
    I have installed, uninstalled, reinstalled the drivers and software from both the product disc and from hp.com at least 10 times. I have installed the basic setup as well as the full installation. the only thing I can think of is when the printer goes into power saving mode, I lose my wireless connection.

    It sounds like your printer IP address might be changing.   Have you run the HP print scan doctor?
    hp.com/go/tools  --> HP Print and Scan Doctor
    This tool will often find issues with printer driver installation.  
    I don't have a OfficeJet 4500 here, but if there is a wireless button you can push it, get the wireless menu, select IP address.   Does this match the IP Address you find when you select  "(Windows Start) --> All Programs --> HP --> HP OfficeJet 4500 --> Update IP Address" from Windows?
    If they don't match, use the IP address from the printer and type it into the Update IP Address window.  This may help...
    I am an HP employee.
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    *Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

  • Unable to Install HP Officejet 4500 G510n-z Drivers on windows 8 64-bit

    I have a new computer with windows 8 64-bit and officejet 4500 wireless (works perfect on windows 7).
    I have downloaded the newest driver from hp site.
    All the instalation pass except the last stage configuring the device, after a long runtime it stops
    withe en error: "fatal error during instalation" than it unistalling the program, and almost at the end I get the same mesage
    with the uninstall.
    the printer and the fax are working properly only the scanner I hve to operate through paint or winfax because the 
    hp solution center was n ot installed.
    I checked the divice manager and ther is no driver for the device.
    I ran a program from hp "HPPSdr.exe" and it found a problem with the registration the device in the registry.
    I have tried every thing tha was writen no hp site nothing helped.

    I have copied all the erro mesage:
    Log Name: Application
    Source: Application Error
    Date: 3/21/2013 9:34:24 PM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: user
    Description:
    Faulting application name: hpzscr40.exe, version: 14.0.304.0, time stamp: 0x500689b6
    Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988aa6
    Exception code: 0xc00000fd
    Fault offset: 0x00000000000145f4
    Faulting process id: 0x1140
    Faulting application start time: 0x01ce266ae929b8d9
    Faulting application path: c:\program files (x86)\hp\digital imaging\{6b9b2e57-d988-4258-8a2c-6f3657a600bd}\setup\hpzscr40.exe
    Faulting module path: C:\Windows\system32\KERNELBASE.dll
    Report Id: 5555e322-925e-11e2-be7b-bc5ff48a74f6
    Faulting package full name:
    Faulting package-relative application ID:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-03-21T19:34:24.000000000Z" />
    <EventRecordID>3929</EventRecordID>
    <Channel>Application</Channel>
    <Computer>user</Computer>
    <Security />
    </System>
    <EventData>
    <Data>hpzscr40.exe</Data>
    <Data>14.0.304.0</Data>
    <Data>500689b6</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.2.9200.16451</Data>
    <Data>50988aa6</Data>
    <Data>c00000fd</Data>
    <Data>00000000000145f4</Data>
    <Data>1140</Data>
    <Data>01ce266ae929b8d9</Data>
    <Data>c:\program files (x86)\hp\digital imaging\{6b9b2e57-d988-4258-8a2c-6f3657a600bd}\setup\hpzscr40.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>5555e322-925e-11e2-be7b-bc5ff48a74f6</Data>
    I hope this will help you

  • Windows 8.1 Will not Allow me to Install the Drivers for Officejet 4500 Series

    Hi....I just purchased my new Laptop running Windows OS 8.1.  I tried to install the Software for my
    HP Officejet J4500 Series and the install process Stops with this MESSAGE:
    "HP Officejet 4500 Series.  The Operating System on this Computer is not Supported.  The installation
    cannot continue until this is resolved
    Supported:  Windows 2000   Windows-XP 64 bit"
    I love my Officejet J4500 it has never failed me.  I purchased this printer 3 years ago from Best Buy.Is their a  New Software Drives that I can Download so that my J4500  will operate with my Win-8.1  OS ??
    What suggestions do you have for this problem...   Thank you for your Help with this....Rginarizona

    Hi,
    Try
    HP Printer wizard
    http://ftp.hp.com/pub/printers/hppiw/hppiw.exe?jumpid=ex_r4155/hho/ipg/ccdoc/piw/
    Download and Run the HP Windows 8 Printer Install Wizard
    Regards

  • Erreur install HP officejet 4500 G510 on PC HP with windows 8.1 64 bit

    When i would like install my print HP 450 G510  I obtain an error message during installation. Can you help me

    Hi @chris31 
    I understand you are having some difficulty installing the software for your Officejet 4500. I would like to help. I can't understand what the error message from your screenshot says, but I think the following steps will help you to complete a successful install.
    Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
    Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
    Download the software and choose to save as, save to desktop > OJ_AIO_4500_G510g-m_Full_Win_WW_140_408-4.exe
    After the software downloads and extracts, open the temp folder again, use the instructions from step 1.
    Look for, and open the folder starting with 7z (Example: 7zS2356)
    Open folder Util
    Open folder CCC
    If you have an HP computer run the L3uninstall.exe. If you have a non-HP computer run the L4uninstall.exe
    When the uninstall has completed restart the computer
    Follow these steps to reset the registry settings and options for Windows Installer.
    Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
    In the Open box, type msiexec /unregister, and then click OK.
    Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
    In the Open box, type msiexec /regserver, and then click OK
     *Note: there is a space between the c and the /
    If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
    Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
    Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
    Perform a clean boot  >  How to perform a clean boot in Windows
    Download the following  SP40669 File Download - if this does not download and or install please proceed to the next step.
    Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
     Image source
    Download and run the HP Printer Install Wizard for Windows
    The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
    I hope this helps.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Install officejet 4500 g510g-m

    im trying to install the office jet 4500 all in one to my computer please help to install
    This question was solved.
    View Solution.

    Wireless install is only possible with the G510n-z models of the Officejet 4500 series printer. I should be able to point you to the right software, if I know your OS, but you won't be able to set the printer up wirelessly. What OS are you using?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Error on installing drivers for HP Officejet 4500 G540n

    After changing the printer cartridges in the printer it would not print, saying that the print spooler was not running. After several attempts to restart spooler, I uninstalled the print drivers, and then tried to reinstall them. I was given an error 'The remote procedure call failed' and was unable to finish the installation. How can I fix this problem.

    Hello there Lee-J,
    Welcome to the Forums
    I noticed your post about the issue you are having installing your Officejet 4500 G510n.
    I would like to do my best at helping you with this issue, however, I would need to know your Operating System so I can research this for you.
    Please respond with your OS and I will look into this.
    Thanks,
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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