To make mandatory fields

Dear All,
                 Im the new one to Solman.  In solution manager we want to make some fields as mandatory is it possible?..
i have tried with config it is giving error message but the transaction get saved.
my request is without entering the vaues in the following fields system should not allow to save the Ticket.
is it possible via user exit?.. if possible give the user exit name and your valuable guidance
the fields are
1.Description
2.Sold to Party
3.Reported By
4.Supported By
5.Message Processor
6.Category
7.Subject
Regards
Anand

Hi,
For which traction you want to make the field mandatory?
regards

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