To many activation Case #0181333504

Dear Jim
I now that I have open the Case today, but i'm have the problem that I have to prepare for Monday some work and can not use the Books after my re-installtion from my iMac.
This week i had several times to re-install my operate system (recherche reason for a book) and to experiment with different configutations.
I have every time de-activate the Adobe ID with strg-shift-d but it seems that it is not working. What is the reason that I have the function of de-activation and then i receive the message to many activation after the re-install?
Can you please make a exception an already now look into my case file? It would be nice.
Regards
Guido

Hi Jim
Thank you very much you make my weekend. Now I can work again.....
Thank you also for the information on the De-Activation function.
Regards and have a nice weekend
Guido

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