To many issues incredible 2

Question

I purchased the incredible 2 in may 2011 , since then I am now on my fourth phone. I have had to return each one for so many issues and find it hard to believe when tech support tells me its the first time they hear of a problem. I have spoken with at least 30 different tech support staff over these few months as well as HTC directly and to date NO resolve. Here are some of the issues I have encountered.
3 G always remains at 1G if it does show 3 G and I attempt open even the market it drops back to 1G. There are times when the market takes more than ten minutes to load.
Next is the battery life, after a full charge the battery reduces to 15% in about an hour to an hour an a half.
My settings such as sound, or mobile network arbitrarely alter themselves. The ringtones change, the applications settings change and also the ability to download applications change not allowing the phone to download apps. I have to manually go and change all the settings over and over again.
My phones no longer allow me to use HTC clock widgets, either I get a force close , unupdated weather and none of the alarm clocks, timer, world clock etc..are accessible. HTC even asked that I video tape the widget issues and send it to thier escalation department, which I did. According to HTC they cannot duplicate the problem, but are fully aware of the issue. Verizon on the other hand claims to know nothing.
The HTC s get more widgets always tells me unable to load or unavailable. Clearly this us an issue with HTC product and more than a month has passed and no reseloution in sight.
I received my 4th incredible 2 in the mail today and immedietly called Verizon to say I am not accepting this and I now want another phone by anyone other than HTC.
Clearly people are posting these issues and many more but sadly none if them seem to be being addressed. It is my hope that my next phone coming tomorrow will work. So much for that so called most reliable service. Just a side note as I typed this my keyboard now seems to disappear and or will not allow me to back space.
My hope is those who have all these issues bombarded HTC and their carrier so the products sold are functional and we get what we pay for.

Answer 1

pipster wrote:
I purchased the incredible 2 in may 2011 , since then I am now on my fourth phone. I have had to return each one for so many issues and find it hard to believe when tech support tells me its the first time they hear of a problem. I have spoken with at least 30 different tech support staff over these few months as well as HTC directly and to date NO resolve. Here are some of the issues I have encountered.
3 G always remains at 1X if it does show 3 G and I attempt open even the market it drops back to 1X. There are times when the market takes more than ten minutes to load.
This is a network issue not a device issue, how strong is your network connection? How many bars do your device have?
Next is the battery life, after a full charge the battery reduces to 15% in about an hour to an hour an a half.
All 4G devices has quick battery drain issue because of the power the radio requires to recieve reception.  You could have learned of this from a number of forums because it is widely reported, usually a extended battery resolves this.
My settings such as sound, or mobile network arbitrarely alter themselves. The ringtones change, the applications settings change and also the ability to download applications change not allowing the phone to download apps. I have to manually go and change all the settings over and over again.
If you are using device as Mass Storage and use custom ringers this is a normal situation because the phone can not access the ringer file that is stored on sd card when it is in Mass Storage mode, usually a restart resolves this.   Now as for the network connection I would need more info to understand what you mean.
My phones no longer allow me to use HTC clock widgets, either I get a force close , unupdated weather and none of the alarm clocks, timer, world clock etc..are accessible. HTC even asked that I video tape the widget issues and send it to thier escalation department, which I did. According to HTC they cannot duplicate the problem, but are fully aware of the issue. Verizon on the other hand claims to know nothing.
Weather updating error sounds like a network issue again but as for the Force Close have you tried checking installed apps are not causing this issue because I have seen this regularly..
The HTC s get more widgets always tells me unable to load or unavailable. Clearly this us an issue with HTC product and more than a month has passed and no reseloution in sight.
Another possible network issue..
I received my 4th incredible 2 in the mail today and immedietly called Verizon to say I am not accepting this and I now want another phone by anyone other than HTC.
Clearly people are posting these issues and many more but sadly none if them seem to be being addressed. It is my hope that my next phone coming tomorrow will work. So much for that so called most reliable service. Just a side note as I typed this my keyboard now seems to disappear and or will not allow me to back space.
My hope is those who have all these issues bombarded HTC and their carrier so the products sold are functional and we get what we pay for.
 Sounds like you are having reception issues in my opinion and no matter what device you recieve will resolve this and also you may want to try running device without installing ant 3rd party apps and see what happens because the issies you are having isnt a device issue.