TO NOKIA SUPPORT: Application Manager Memory issue...

There is a STRANGE memory issue with Application Manager and Nokia N80 device. It's present in both N80 and N80IE and tried with Firmware versions from v3.x to lastest v4.x one.
When you have installed many programs, tested with more than 150 counting SIS plus JAVA, Application Manager gets unusuable reporting continuosly "Memory Full - Please close apps..." and you can't do anything with it...
This issue happens even after starting device without any resident app loaded and 14 Mbytes of free RAM so I think this is a limited memory issue available for Application Manager
A curious thing is that you can Run and Enter Application Manager and installed App list is showed but not complete, it list all the SIS files installed (I think it start to list that type) and then the JAVA ones is cutted and dont appear the full list of installed apps of this type.
Another curious thing is that if you uninstall a SIS app and Run again Application Manager the list is filled with one more app of JAVA type so this sound like a MEMORY ISSUE or deliberating restricting number of app listed?
Perhaps app listing could be stored in a temp file and partially loaded in pages so memory don't get overheaded... :-?
Today with 1 or 2 GB memory cards, this is a SERIOUS ISSUE.
Please, could you confirm this and point me where to report this issue so it can be solved in future firmware updates?
Many thanks in advance.

So hope i.I'm preparing a bug report to post here.Maybe with our reports the new firmwares will be even better...if some Nokia guy is looking at what we're speaking
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Hardware Information:
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    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2 cores
    8 GB RAM
Video Information:
    Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
    OS X 10.9.2 (13C64) - Uptime: 24 days 13:3:59
Disk Information:
    APPLE HDD HTS541075A9E662 disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (198.7 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-ST DVDRW GS41N
USB Information:
    BUFFALO INC. HD-GDU3 2 TB
        Timeline Backup (disk2s1) /Volumes/Timeline Backup: 2 TB (734.07 GB free)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
    Hewlett-Packard HP LaserJet Professional P1102w
    Mitsumi Electric Hub in Apple Extended USB Keyboard
        Mitsumi Electric Apple Extended USB Keyboard
    Apple Inc. FaceTime HD Camera (Built-in)
FireWire Information:
Thunderbolt Information:
    Apple Inc. thunderbolt_bus
Kernel Extensions:
    com.protectmac.kext.AntiVirus    (1.1.5)
Startup Items:
    CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
    NMTCPSettingsTuning: Path: /System/Library/StartupItems/NMTCPSettingsTuning
    HP IO: Path: /Library/StartupItems/HP IO
    HWNetMgr: Path: /Library/StartupItems/HWNetMgr
    HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Launch Daemons:
    [System]    com.adobe.fpsaud.plist 3rd-Party support link
    [System]    com.adobe.SwitchBoard.plist 3rd-Party support link
    [System]    com.fitbit.galileod.plist 3rd-Party support link
    [System]    com.google.keystone.daemon.plist 3rd-Party support link
    [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
    [invalid]    com.oracle.java.Helper-Tool.plist
    [System]    com.protectmac.AntiVirus.plist 3rd-Party support link
    [System]    com.quark.quarkupdate.plist 3rd-Party support link
    [System]    com.taoeffect.ispyd.plist 3rd-Party support link
    [System]    com.xrite.device.xrdd.plist 3rd-Party support link
Launch Agents:
    [System]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [System]    com.adobe.CS5ServiceManager.plist 3rd-Party support link
    [System]    com.creativeinaustria.LetterOpener.OutlookPlugin.Agent.plist 3rd-Party support link
    [System]    com.google.keystone.agent.plist 3rd-Party support link
    [System]    com.hp.help.tocgenerator.plist 3rd-Party support link
    [invalid]    com.oracle.java.Java-Updater.plist
    [System]    com.quark.quarkupdate.agent.plist 3rd-Party support link
    [invalid]    com.samsung.AWPAgent.plist
    [System]    com.xrite.device.softwareupdate.plist 3rd-Party support link
    [System]    jp.co.canon.UFR2.BG.plist 3rd-Party support link
User Launch Agents:
    [not loaded]    com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
    [not loaded]    com.akamai.single-user-client.plist 3rd-Party support link
    [not loaded]    com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
    [not loaded]    com.hp.printerAgent.plist 3rd-Party support link
    [not loaded]    com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
    [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
User Login Items:
    Skype
    AdobeResourceSynchronizer
    iTunesHelper
    PocketMacForBlackBerry
    Microsoft Database Daemon
    VMware Fusion Start Menu
    Dropbox
    Boingo Wi-Finder
    ProtectMacAntiVirusAgent
Internet Plug-ins:
    o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
    OfficeLiveBrowserPlugin: Version: 12.2.6 3rd-Party support link
    RealPlayer Plugin: Version: (null) 3rd-Party support link
    AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
    Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
    SlingPlayer: Version: (null) - SDK 10.6 3rd-Party support link
    Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
    QuickTime Plugin: Version: 7.7.3
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    AdobePDFViewer: Version: 10.1.9 3rd-Party support link
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    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
    Slick Savings: Version: 1.0
    Searchme: Version: 1.3
    Amazon Shopping Assistant: Version: 1.1
    Ebay Shopping Assistant: Version: 1.1
Audio Plug-ins:
    BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
    AirPlay: Version: 2.0 - SDK 10.9
    AppleAVBAudio: Version: 203.2 - SDK 10.9
    iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
    CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
    WebEx64: Version: 1.0 - SDK 10.5 3rd-Party support link
3rd Party Preference Panes:
    Akamai NetSession Preferences 3rd-Party support link
    Flash Player 3rd-Party support link
    Flip4Mac WMV 3rd-Party support link
    HP Scanjet 3rd-Party support link
    Quark Update Preferences 3rd-Party support link
Old Applications:
    Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
    Set IP:    Version: 1.0.1 - SDK 10.5 3rd-Party support link
        /Users/[redacted]/Desktop/folder/PrinterDriver/MAC_Installer/MAC_Printer/SetIP/ Set IP.app
    SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    H&R Block 2013:    Version: 1.4 - SDK 10.5 3rd-Party support link
    H&R Block 2011:    Version: 1.3 - SDK 10.4 3rd-Party support link
    H&R Block 2012:    Version: 1.10 - SDK 10.5 3rd-Party support link
    /Applications/Microsoft Office 2011
        Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
    /Applications/Microsoft Office 2011/Office
        Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
    Perfect Effects Free:    Version: 3.0.2 - SDK 10.5 3rd-Party support link
        /Applications/Perfect Effects Free/Perfect Effects Free.app
    /Users/[redacted]/Library/Application Support/WebEx Folder/1224
        Cisco WebEx Meeting Center:    Version: 11.24.32.0 - SDK 10.5 3rd-Party support link
        asannotation2:    Version: 8.25.31.0 - SDK 10.5 3rd-Party support link
        atmsupload:    Version: 4.14.29.0 - SDK 10.5 3rd-Party support link
        convertpdf:    Version: 1.2 - SDK 10.5 3rd-Party support link
    Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Audacity:    Version: 2.0.2.0 - SDK 10.4 3rd-Party support link
        /Applications/Audacity/Audacity.app
    /Library/Application Support/Microsoft/MERP2.0
        Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
        Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
    QuarkUpdate:    Version: 1.1.0.1 - SDK 10.5 3rd-Party support link
        /Library/Application Support/Quark/AutoUpdate/QuarkUpdate.app
    Set IP:    Version: 1.0.1 - SDK 10.5 3rd-Party support link
        /Users/[redacted]/Desktop/PrinterDriver/MAC_Installer/MAC_Printer/SetIP/Set IP.app
Time Machine:
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 697.84 GB Disk used: 512.78 GB
    Destinations:
        Timeline Backup [Local] (Last used)
        Total size: 2
        Total number of backups: 35
        Oldest backup: 2013-10-06 20:07:55 +0000
        Last backup: 2014-03-28 19:36:19 +0000
        Size of backup disk: Adequate
            Backup size 2 > (Disk used 512.78 GB X 3)
    Time Machine details may not be accurate.
    All volumes being backed up may not be listed.
Top Processes by CPU:
        52%    System Preferences
         7%    Finder
         6%    com.apple.preferences.users.remoteservice
         6%    CVMCompiler
         5%    gamed
Top Processes by Memory:
    573 MB    systemstats
    401 MB    firefox
    279 MB    Finder
    74 MB    Mail
    66 MB    WindowServer
Virtual Memory Information:
    31 MB    Free RAM
    1.28 GB    Active RAM
    1.26 GB    Inactive RAM
    1.66 GB    Wired RAM
    201.07 GB    Page-ins
    6.79 GB    Page-outs

The message has nothing to do with low disk space.
There is excessive swapping of data between physical memory (that is, the memory chips on the logic board) and virtual memory (one or more files on the startup volume.) That activity is relatively slow and causes the whole system to be less responsive. It can happen for two reasons:
A long-running process with a memory leak (a kind of bug)
Not enough memory for your usage pattern
Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
These instructions are for OS X 10.9 ("Mavericks.") The procedure may be slightly different for earlier versions of OS X.
When you notice the swap activity, open the Activity Monitor application and select All Processes from the View menu, if it's not already selected. Select the Memory tab. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
View ▹ Columns ▹ Real Memory
from the menu bar.
If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
The processes named "Safari Web Content" render web pages for Safari. They use a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider them prime suspects.
Another process often implicated in memory leaks is "inkjet4" or "inkjet8," which is a component of the HP printing software. If it's present, force-quit the process in Activity Monitor to solve the problem temporarily. Empty the print queues in the Printers & Scanners preference pane (which has a slightly different name in each recent version of OS X.) If you don't use an HP printer, remove the software. Otherwise, if the problem is recurrent, update the software (which may not help) or contact HP support.
"Wired" memory should be a small part of the total. That memory is not swapped, but it makes less physical memory available which may then result in swapping. If you have a lot of wired memory, that's usually an indication of a memory leak in a third-party program that modifies the operating system at a low level. Ask for guidance in that case.
If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
sudo leaks -nocontext -nostacks process | grep total
where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

Error message: "Adobe Application Manager "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can

I receive a message when trying to open Photoshop CS6, Illustrator CS6, etc., then when I try to follow the directions for troubleshooting, the installer fails to initialize.
Error message: "Adobe Application Manager is needed to resolve this problem. However it is missing or damaged". Then, after download, the program fails to load and displays this message: "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem". When following the link, Adobe Support Advisor has been discontinued 'because their products are now so stable. -I can see how stable they are.. How do I get assistance with Installer issues?
Any helpful thoughts?

Hi David,
Kindly try out the steps in the below mentioned link to install Creative Cloud.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

Installer, application manager and camera raw plug in issues

Hi - I need help.
I'm running on Windows 7. I have just upgraded Photoshop to CS5.5 from CS4 (on my laptop not a creative cloud version). I have since uninstalled Photoshop CS4. I was trying to install the camera raw plug in 6.7.1 but it would not install and I got a message saying that the application manager was damaged and to download it again. I have downloaded the application manager file but cannot install it. I am getting the "installer failed to initilize" message. I've read through the forums on this and cannot find a solution.
I have extracted the file so I am not trying to open a zip file. I have downloaded a second time to a different location and tried installing again while logged into creative cloud but got the same message. I saw the comment about deleting the Adobe/OOBE folder and trying again but was wary about doing this as I don't know what this folder is. Can someone tell me what this is and why I would delete it?
I don't think I had this issue before I uninstalled CS4. I think I had already downloaded a camera raw plug in for that version. So I am wondering if deleting CS4 caused the issue.
I then downloaded CS6 cloud version thinking that perhaps I would get application manager installed correctly within that. I have now been able to install the camera raw plug in and this is now working in CS5.5 but strangely still cannot run the setup.exe for the application manager (So perhaps it is just a problem with Installer?).
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Hi
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- If I now uninstall Photoshop 6 will the Application Manager uninstall also, or will it continue to work in 5.5?
- What is the best way to uninstall version 6 - should I do this through Application Manager not Windows Control Panel? I cannot see where to do this.
The Adobe site says to start AAM by :
Choose Help > Updates in a Creative Suite 5 product.
Double-click PDApp.exe in the following locations: Windows 64 bit: \Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\
If I chose Help in Photoshop 5.5 - the update option is greyed out and not available.
If I follow the second option I get the Creative Cloud Application Manager (version 9) offering me updates for version Photoshop 6 only.
How can I find out if I have a working Application manager for 5.5?
What is the best way to uninstall version 6?
You are right I have found folders / files which need to be cleaned up from CS4 eg: plug ins and a lot of empty folders. What is the best way to clean up these - can I just delete them in Windows Explorer?
Sorry this is long - I am learning as I go
Carmel

Has anyone had issues with the new Mac Pro computers and the Adobe Application Manager?

We just purchased a new Mac Pro and transferred everything from the old computer to the new one. Now we are getting Adobe Application Manager errors and it wants us to download Application Manager. That leads us to the Adobe Installer that encounters the following issues
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem. But that doesn't work either.
Anyone run into this?

Yep, half of my tracks are coming up displaying an error -69 ( http://docs.info.apple.com/article.html?artnum=302684 ) and every time I remove a track from the shuffle or update the shuffle, Itunes opens a window displaying the contents of J:\ (obviously the ipod) and hidden folder \iPod_Control.... I'm really irked with this. Been mucking around with the stupid thing for hours now.
Nothing was wrong with it until it suddenly decided to stop working, it wouldn't play tracks and Itunes wouldn't recognise it, hadn't missed a beat up till now. Sifted through the Support site for an answer and getting told I needed to update Itunes and update the Ipod software, ***?? It was working fine before. Me thinks Apple have inserted software in ipod to force users to update to newer version of Itunes. Anyway, ever since updating to the latest Itunes, the Ipod is back in action, but it is trying to tell me that half of my mp3s are corrupt (see error -69), rofl, um no, it's your stupid software Apple, I'm off to by myself a decent MP3 player without the bloat software.

My Adobe application manager is corrupted and I need to contact support! How???

Adobe application manager is corrupted and I need to contact support! How do I do that. I keep getting sent here???

I was looking around, because nowwhere before does it mention %temp%\AdobeDownloads\ Based on the error that comes back, I decided to turn on hidden files in Windows (Just type Hidden Files in the searchbox) and go see this AdobeDownloads folder. It is not there. In other threads relating to this issue, they talk about files in the
C\User\Username\Appdata\Local\AAMUpdater\1.0\ folder.
One of the logs here gives the following errors:
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | >>> Adobe Updater Log Begin >>>
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.63
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\guy\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCInitialize >> call
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize : AAM is launched via CCM.
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCSetUpdateEnginePath >> call
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize: Failed to set update engine path
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCInitialize >> call error = 26 retVal = 1
It is not strange that the AdobeDownloads folder is not there, since the Adobe Application Manager never has a chance to start. This is NOT a notwork error in the classical sense because I am able to download InDesign and all other Updates from Windows, visit every website.
Don't get me wrong, I fully realize that VM's are not supported. But I can name you 20 consultants who ALL run in a VM. Heck, even I ran this SAME Windows 7 version, with Parallels 7 AND 8, half a year ago, untill I had to start fresh 3 weeks ago. I CAN download InDesign, install it and activiate it with my Creative Cloud account, but I can't update them. The error is above.

TO NOKIA SUPPORT: Application Manager Memory issue...

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