To reinstall the whole system using the recovry cd

Product: Notebook Toshiba tecra A4.
As the system files were corrupted i tried to recover the whole system. After inserting the recovery cd and copying the files i removed the cd and restart the computer. It comes up to the field where i have to give the computer a name. At this moment it freezes. No reaction at all. I reaptedly tried and waited each time up to 20 to 30 minutes. there is no responce at all. how can i fix this proble?

It is very strange because units and recovery procedure are tested before the units are delivered. If you didn?t change Hardware configuration and you se it without any external devices you should clarify this with your local dealer or with Toshiba authorized service partner directly. Call them and explain the situation.
I don?t know how old your unit is but if there is some serious problem the valid warranty will cover the repair costs.
Sorry pam but I am really out of idea.
Anyway good luck and if you find out what the problem is please let us know because your issue is really individual case on Tecra thread.

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