To see pay method I tap on View Apple ID but get a blank screen. Why? iOS 8 iPad
I Tap on Settings, iTunes and Apps store, tap on my Apple ID to show View my Apple ID. I tap on View my Apple ID to bring up payment method but get a blank screen. How can I correct problem? I have turned iPad off and on With no improvement.
Not sure what would cause that. You could try a simple reset to see if that would help (hold the power and home buttons at the same time until you see the Apple logo, then release). If that doesn't work, you can always review and update your payment information from your other device. If your computer is signed into your account you can also do it from there (see iCloud: View or change your iCloud payment information).
Similar Messages
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When i Tap on View Apple ID, the screen goes on Blank
I have an issue with my Apple payment account. whenever I download any app, it asks for icloud, apple id password, once I do that, then it says need to verify sign in. I do that also, then it says there was a problem with your method of payment.
So I thought I should re update my Payment info.
So going thru apple id and I tap on View apple ID, the screen goes blank, nothing appears.
The phone is working fine , No other issues.
Thanks,
SanjayNot sure what would cause that. You could try a simple reset to see if that would help (hold the power and home buttons at the same time until you see the Apple logo, then release). If that doesn't work, you can always review and update your payment information from your other device. If your computer is signed into your account you can also do it from there (see iCloud: View or change your iCloud payment information).
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HT1918 When I tap the View Apple ID, I simply get a blank screen.
I am trying to update my iTunes payment information. However when I get to the page on my setting to tap the View Apple ID, I simply get a blank screen.
Hi song501,
Thanks for using Apple Support Communities. I would recommend restarting your device to see if that helps:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If not, some of the steps in this article (which is for a different issue with similar troubleshooting) may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
- Ari -
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Victor KalalaLook, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
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See:
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AC -
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.
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