To the CD Users...

How have all of my fellow CD macbook pro users been coping with their feelings of obselete-ness? I love my computer...but has anyone expierienced a lesser-love with the release of the C2D's?
Additonally...on a serious note...has anyone expierienced a performance lag when not using thier CD 17 for a long time (eg. 2-3 weeks)? My laptop seems to be not as peppier as usual. Is there any way to prevent/fix this? Could it be psychological? Sometimes I hate apple!

So basically what you're saying is that when you buy a new computer from Apple you want them to stop releasing new product so you can feel better about it?
Your MacBook Pro is the exact same MacBook Pro you bought however many months ago. It performs the same and does all the same things in exactly the same way as it did when you took it out of the box. All of the software you use doesn't all of a sudden require more power. Nothing's change. Just because there's a newer one does not turn yours into a pumpkin at midnight like Cinderella's carriage.
Now, had you bought a PowerBook right before the Intel transistion and didn't know then you might have something to be annoyed about.
You're not going to see me or ay other Mac Pro owners crying when Apple comes out with a new Mac Pro with dual quad-core processors where the performance "difference" between ours and the new one will probably be greater than the entire processing power of the MacBook Pro C2D. You're going to be able to drive a truck through that gap. In your case the difference is really minor. While it would be nice I know that when I replace my MP in 2-3 years time the new one is going to kick its backside.
Stop worrying about things you can't change. If you always must have the latest and greatest you might want to think about Apple Leasing. You can change your computers every year if you like at no additional cost. Yes you do pay considerably more due to lease plan but hey, you aren't going to worry about having last year's computer.

Similar Messages

How open multiple responsibilities in the same user login session in R12 ?

Dear All,
Can anyone help me to know how to open multiple responsibility in the same user login session in R12 ?
Thanks..
Edited by: G-oracle on Sep 18, 2011 11:22 AM

Can anyone help me to know how to open multiple responsibility in the same user login session in R12 ?What do you mean by open multiple responsibilities in the same session? You can only see the menu of one responsibility at a time, so how to do you expect the application to let you see multiple responsibilities/menus in one session?
You could open another session and this way you can access more than one responsibility at the same time.
Thanks,
Hussein

I have itunes on a mac with 2 users but the library only shows on the main user how can both users have the same library?

i have itunes on a mac with 2 users but the library only shows on the main user how can both users have the same library?

Hi,
Have a Look at these Links on Home Sharing:
http://support.apple.com/kb/HT4620
http://support.apple.com/kb/HT3819
Could be what you need...
Cheers,

I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." I am the sole user- please help.

I am trying to download iTunes on my new desktop computer (Windows 7, 64 bit). It starts installing, and then stops with the message- "The System Administrator has set policies to prevent this installation." This is a stand alone computer and I am the sole user.   Please help.

This is a Microsoft Windows Issue.
From a MS Support Engineer:
"Hi,
·        Is the computer on a domain?
·        Is the issue isolated to only this software or you get the same error message with other software’s as well?
Try the steps below and check if it helps.
Step 1:
Run the software setup file as an administrator and check if it helps.
a. Right click on the setup file of the software that you are trying to install.
b. Select “Run as administrator”.
Step 2:
Temporarily disable the antivirus software running on the computer and check if you are able to install the software.
Disable antivirus software
Warning:
Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
Step 3:
a. Click Start, type "Local Security Policy" (without quotes) and press enter.
b. Click on Software Restriction Policies.
c. In the right pane, double click on the "enforcement".
d. Select “All users except local administrators”.
e. Click Ok and restart the computer and check if the issue is fixed."

HT1349 I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

Welcome to the Apple Community.
Enter the details of her second account at system preferences> mail, contacts & calendars.

Unable to use Datasource.cfc in Admin API - The current user is not authorized to invoke this method

Hi Everyone,
I am having some issues accessing the methods in the datasource.cfc in the adminAPI.
I can successfully load the administrator CFC and am told that I have successsfuly logged in;
But when I try to subsequently load the datasource.cfc I get an error that the current user is unable to access the method.
/* Create an Admin API object and call the login method */
                                                  var local = {};
                                                  local.adminObj = createObject("component", "cfide.adminapi.administrator");
                                                  /* Enter your password for the CF Admin */
/* if you dump this - TRUE is returned */
                                                  local.adminObj.login(adminPassword="my_admin_user_password");
                                                  /* Create an object of datasource component */
                                                  local.dsnObj = createObject("component", "cfide.adminapi.datasource");
writeDump(local.dsnObj.getDataSources());
I tried creating separate admin users and passwords - yhinking that perhaps a revent hotfix had stopped the "admin" user from being allowed to use the adminAPI - but changing to a new adminuser yielded the same results.
I could login to the admin API with the new username and passsword - but could not access the datasource.cfc after that.
Here is the debug output from the error...
The current user is not authorized to invoke this method.
The error occurred in accessmanager.cfc: line 48
Called from datasource.cfc: line 52
Called from C:/inetpub/wwwroot/projectDir/trunk/Application.cfc: line 155
Called from C:/inetpub/wwwroot/projectDir/trunk/Application.cfc: line 52
Called from C:/inetpub/wwwroot/projectDir/trunk/Application.cfc: line 45
Called from C:/inetpub/wwwroot/projectDir/trunk/Application.cfc: line 1
-1 : Unable to display error's location in a CFML template.
Resources:
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.
Browser
Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31
Remote Address
127.0.0.1
Referrer
Date/Time
22-Apr-13 01:09 PM
Stack Trace
at cfaccessmanager2ecfc974154242$funcCHECKADMINROLES.runFunction(E:/cf10_final/cfusion/wwwro ot/CFIDE/adminapi/accessmanager.cfc:48) at cfdatasource2ecfc1679861966$funcGETDATASOURCES.runFunction(E:/cf10_final/cfusion/wwwroot/ CFIDE/adminapi/datasource.cfc:52) at cfApplication2ecfc498167235$funcPREREQUISITESTART.runFunction(C:/inetpub/wwwroot/projectD ir/trunk/Application.cfc:155) at cfApplication2ecfc498167235$funcINIT.runFunction(C:/inetpub/wwwroot/projectDir/trunk/Appl ication.cfc:52) at cfApplication2ecfc498167235._factor5(C:/inetpub/wwwroot/projectDir/trunk/Application.cfc: 45) at cfApplication2ecfc498167235.runPage(C:/inetpub/wwwroot/projectDir/trunk/Application.cfc:1 )
coldfusion.runtime.CustomException: The current user is not authorized to invoke this method. at coldfusion.tagext.lang.ThrowTag.doStartTag(ThrowTag.java:142) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2799) at cfaccessmanager2ecfc974154242$funcCHECKADMINROLES.runFunction(E:\cf10_final\cfusion\wwwroot\CFIDE\adminapi\accessmanager.cfc:48) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:655) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:444) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:414) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2432) at cfdatasource2ecfc1679861966$funcGETDATASOURCES.runFunction(E:\cf10_final\cfusion\wwwroot\CFIDE\adminapi\datasource.cfc:52) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:405) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:655) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:444) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:414) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2432) at cfApplication2ecfc498167235$funcPREREQUISITESTART.runFunction(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:155) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:405) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2659) at cfApplication2ecfc498167235$funcINIT.runFunction(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:52) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2659) at cfApplication2ecfc498167235._factor5(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:45) at cfApplication2ecfc498167235.runPage(C:\inetpub\wwwroot\projectDir\trunk\Application.cfc:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.runtime.TemplateProxyFactory.resolveComponentHelper(TemplateProxyFactory.java:538) at coldfusion.runtime.TemplateProxyFactory.resolveName(TemplateProxyFactory.java:234) at coldfusion.runtime.TemplateProxyFactory.resolveName(TemplateProxyFactory.java:159) at coldfusion.runtime.TemplateProxyFactory.resolveFile(TemplateProxyFactory.java:120) at coldfusion.cfc.CFCProxy.<init>(CFCProxy.java:138) at coldfusion.cfc.CFCProxy.<init>(CFCProxy.java:84) at coldfusion.runtime.AppEventInvoker.<init>(AppEventInvoker.java:64) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:232) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:112) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94) at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:79) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:219) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:224) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:928) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:414) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:204) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:539) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:298) at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908) at java.lang.Thread.run(Thread.java:662)
And here is the listed exceptions, beneath the stack trace;
13:09:56.056 - cfadminapiSecurityError Exception - in E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc : line 48
         The current user is not authorized to invoke this method.
13:09:56.056 - cfadminapiSecurityError Exception - in E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc : line 48
         The current user is not authorized to invoke this method.
13:09:56.056 - java.io.FileNotFoundException - in C:/ColdFusion10/cfusion/wwwroot/WEB-INF/exception/errorcontext.cfm : line 44
         E:/cf10_final/cfusion/wwwroot/CFIDE/adminapi/accessmanager.cfc (The system cannot find the path specified)
This perspn seems to be having the same issue;
http://forums.adobe.com/message/5051892
and I agree I don't have "E" drive either!

I've found a solution to my plight - I don't know if it'll work for you or help you try something that MAY fix it.
I use a common code set which includes the Application.cfc from a CF Mapping - So, in the application.cfc in the actual website I do this:-
<cfinclude template="/UberDirectory/Application.cfc">
Then, in the /UberDirectory/Application.cfc, I was initialising a CFC which checks if the datasource was created for the website. The datasource checking code attempts to log into the Admin API and check & create if necessary the datasource.
This has previously worked without fail for me - But in this instance it failed!! I was doing two things wrong - Firstly, the CFC should only be called in the Application.cfc in the onRequestStart section as the Application had to be initialised first - This is maybe because I've invoked the application.cfc in a "non-standard" manner.
Secondly, once I'd moved the CFC invocation into oNRequestStart I saw the following error:-
The string COOKIE.CFAUTHORIZATION_uber-directory is not a valid ColdFusion variable name.
I had this as the app name .... <cfset this.name = 'uber-directory'>
Changedthe dash to an underscore and I was away and could once again check the datasources
Hope it helps
Martin

Windows intune message are you the primary users of this computer?

When logged in with a adminstrative account, we successfully installed the Windows Intune client with the login crecentials that are specific for one user.
When this user is logged in to his Windows desktop and he wants to start the Company Portal, he receives a message after using his Intune account credentials:
"Are you the primary users of this computer? To take full advantage of the Windows Intune Portal, and to able to install apps on this computer, it has to be linked to you. If you aren't linked as the primary user of this computer, you will not be able
to install apps from this portal.
You have the option Yes or No.
When selecting Yes, you will receive an error: Oops... an error occured! Link was not successful. An error occured when we tried to link you to this device. You will not be able to install apps onto this device from Windows Intune Portal before you are linked
to the device. For assistance Contact IT.
More information will show you an Activity ID code.
When you continue you can install apps from the Portal, but each time you connect to the Portal you will receive this message.
Is this a bug?

Depending on how you plan on using Intune this may not apply but for us, it provided a "decent" work around for windows 8.1 devices.
During our initial testing of Intune, we got around this "error" message on Windows 8.1 devices by installing the Company Portal app. It required a separate Windows Store account to successfully install the app as none of my corporate test accounts
were linked to Microsoft accounts, which you had the option to do.
Once the App was installed I was finally able to log into our Company Store with the test Intune account that was linked to the Windows 8.1 tablet. Our published LOB apps were listed along with the linked device too.
You could definitely deploy or sideload the Company Portal app, but for my testing purposes installing from the Store was sufficient. Unfortunately, logging in from the website or the Applications link located in the Windows Intune Center
still will not work. A solution would be greatly appreciated as we were hoping to deploy to Windows 7 devices also.
H_C

Unable to log in to the FileVault user account

I was unable to log in to the FileVault user account at this time because an error occurred.
Q.1: What is FileVault user account?
I can't reset a new password and to unlock FileVault even my master password is correct.
Q.2: What can I do to solve this problem?
Thanks!
Message was edited by: KaylaHung
Message was edited by: KaylaHung
null

KaylaHung wrote:
I was unable to log in to the FileVault user account at this time because an error occurred.
Q.1: What is FileVault user account?
A security feature of OSX. It encrypts your entire home folder.
See: [Mac OS X 10.6 Help: About FileVault|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8727.html]
Do you not remember turning this on, via +System Preferences > Security > File Vault?+
I can't reset a new password and to unlock FileVault even my master password is correct.
Q.2: What can I do to solve this problem?
[Mac OS X 10.6 Help: If you forget your password for your FileVault-protected account|http://docs.info.apple.com/article.html?path=Mac/10.6/en/8739.html]
Thanks!
Message was edited by: KaylaHung
Message was edited by: KaylaHung
null

How to log into Mountain Lion if the FileVault user can't unlock the drive?

I have a computer that has the FileVault user not able to decrypt the drive. I've read on how to get into the machine and have successfully done so a few times. This has been accomplished by creating a new Admin user, deleting the original user, recreating it as a clean new user. Each time I give the computer back to the owner and he tries to restore from a backup. The problem is, he restores and it creates the same problem.
The most recent time he did this, I could not for the life of me figure out how to create a new user. When I try to log in as the FileVault user I get the "unable to log into filevault user account at this time" error.
The only way I could figure out how to get another admin user created so that I could delete his user was to reinstall the OS. Is that the only way this can be done?

I don't think Verizon will release the username and password to the camera administration to prevent people from doing what you want to do.
Even if you have the username / password, I would imagine there is a hefty equipment charge if you don't return the camera, which will make it cheaper to just buy a camera in retail stores.

"The CREATE USER statement must be the only statement in the batch" in SQL Azure - why? what to do?

I'm getting an error on a line in the middle of a larger sql script, only in SQL Azure.
IF NOT EXISTS (SELECT * FROM sys.database_principals WHERE name = N'foouser')
CREATE USER [foouser] FOR LOGIN [foouser] WITH DEFAULT_SCHEMA=[dbo]
GO
Error: "The CREATE USER statement must be the only statement in the batch."
I don't actually understand what 'the only statement in the batch' means.
What is a batch? Is it a SQL file? Is it related to a 'GO' statement or an 'IF' statement? What is the reason for the error? And how do I avoid it?
Thanks,
Tim

>IF...ELSE imposes conditions on the execution of a Transact-SQL statement
I understand the general purpose of an If statement. I could let go of our definition of statement counting disagreeing too except that because of the error I'm stuck.
It's less important for Create User but what I am really puzzled over now is a very similar issue how am I supposed to do a safe version of CREATE LOGIN, when I don't know whether a login has been previously created on the server or whether I
am setting up the database on a clean server?
IF NOT EXISTS (SELECT * FROM sys.server_principals WHERE name = N'foouser')
CREATE LOGIN [foouser] WITH PASSWORD = 'asdfasdf'
GO
If I try and execute this script, it throws the same error as above.
The first unworkable workaround idea is to omit the if statement
CREATE LOGIN [foouser] WITH PASSWORD = 'asdfasdf'
GO
But if the login already exists on the server (because a similar script was already run), then the script throws an error.
The second unworkable workaround idea is to do
DROP LOGIN [foouser]
GO
CREATE LOGIN [foouser] WITH PASSWORD = 'asdfasdf'
GO
Obviously this throws an error in the second block if the login doesn't already exist on the server.
The third workaround idea I have is to go conditional by putting an IF condition around DROP instead of CREATE:
Unfortunately that doesn't work for me either!
"The DROP LOGIN statement must be the only statement in the batch"
(This is despite the fact that 'drop login' is listed on the
supported commands page, not the partially supported page..?! Which disagrees with the notes on
this page.)
Anyway the real question I am interesting in addressing is: is there actually a way to have a 'Create/Delete login
if exists' operation which is SQL-Azure compatible and doesn't throw me error messages (which messes with the sql execution tool I am using)?
If there is no way, I would like to believe it's because it would be a bad idea to do this. But in that case why is it a bad idea?
Tim

How do i get rid of the guest user account on my mac?

The guest user account keeps appearing on my login screen and i want to get rid of it, i do not want others to be able to access my account. How am i able to do this? I have tried to go on through the user section and nothing i seem to do in there helps. Please help!

You don't want to get rid of, it's a security feature. If someone steals your Mac, all that account permits is Safari access, no other access to the computer. This enables you to locate your Mac.

On screen lock screen, the keyboard does not work, switching to the switch-user screen the keyboard works again

Mac OS-X 10.7.5, Mac Air.
This began about 5 to 7 days ago.
Steps to reproduce:
Step 1:
Close the lid, or the system 'powers down', or goes to the screen saver mode.
Step 2:
Open the lid, press the power button, or what ever to wake up the Mac Air
The "Enter your password" screen is presented.
They keyboard is not responsive, I cannot type anything.
The touch pad works, I can power on/off the machine.
They keyboard is not functional.
Result: I cannot log in again.
Expected behavior: The keyboard should be working I should be able to unlock the screen.
Workarounds:
Then click on my name, or any other user of the machine and it works fine.
I can now unlock the screen and return to where I was.
Expected behavior:
I should not have to go to the "Switch User Screen" to log back in.

More detail: Some keys on the keyboard do work, ie: caps lock toggles the led, and the function keys across the top seem to work {that is I can adjust brightness, and so forth}
the letter and numbers, and perhap others do not work.

Why can I not disable the guest user in the 10.8.2 update? I have never enabled the guest user, but after the update, it was automatically enabled with a "managed" tag. It is not selectable even after entering my admin password to unlock the options.

Why can I not disable the guest user in the 10.8.2 update? I have never enabled the guest user, but after the update, it was automatically enabled with a "managed" tag. It is not selectable even after entering my admin password to unlock the options. I was able to select the account under "parental controls", but again, could not delete it. Why Apple? Why?!!????

SOLVED Ok. I actually was able to disable it. I had to actually log in as the guest user to make it accessible in the preference window. Then I disabled it and logged out. Apologies if this was obvious for some people, but I have had some sort of issue with something every update since Snow Leopard.

SharePoint Designer workflow gives Claims Authentication error for some users. Problem getting output claims identity. The specified user or domain group was not found.

We have a SharePoint Enterprise 2013 system at RTM level. We've installed Workflow Manager 1.0 by following the steps at
http://technet.microsoft.com/en-us/library/jj658588.aspx. For the final step of Validating the Installation we created a simple list-level workflow and verified that the workflow
is invoked successfully. This is working successfully, but only for a single user. If other users in the same site collection try to invoke the workflow on this same list we get the ULS Log Error:
Claims Authentication          af3zp Unexpected STS Call Claims Saml: Problem getting output claims identity. Exception: 'Microsoft.SharePoint.SPException: The specified user or domain group was not found. --->
System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
followed by:
Failed to issue new security token. Exception: Microsoft.SharePoint.SPException: The specified user or domain group was not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.
(as details below).
All accounts that are attempting to use the Test Workflow (both working and non-working user accounts) are valid AD accounts and are included in the User Profile Sync that runs nightly. All have Contribute or Design permission level (and for testing,
Full Control).
What could cause the Claims Authentication to fail when certain users attempt to launch the workflow?
Thank you for your response.
Jim Mac.
08/29/2013 10:22:51.94 w3wp.exe (0x2020)                       0x26D8 SharePoint Foundation
Claims Authentication         af3zp Unexpected STS Call Claims Saml: Problem getting output claims identity. Exception: 'Microsoft.SharePoint.SPException: The specified user or domain group was
not found. ---> System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.     at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType,
Boolean forceSuccess)     at System.Security.Principal.NTAccount.Translate(Type targetType)     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity,
SPClaim loginClaim)     --- End of inner exception stack trace ---     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdent... 94aa5c2d-fa45-9b83-b203-a92b20102583
08/29/2013 10:22:51.94* w3wp.exe (0x2020)                       0x26D8 SharePoint Foundation
Claims Authentication         af3zp Unexpected ...ity, SPClaim loginClaim)     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String
encodedIdentityClaimSuffix)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.CreateTokenCacheReferenceFromTokenSignature(SPRequestInfo requestInfo, IClaimsIdentity identity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentTokenCacheReferenceClaim(SPRequestInfo
requestInfo, IClaimsIdentity identity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal
principal, RequestSecurityToken request, Scope scope)'. 94aa5c2d-fa45-9b83-b203-a92b20102583
08/29/2013 10:22:51.94 w3wp.exe (0x2020)                       0x26D8 SharePoint Foundation
Claims Authentication         fo1t Monitorable STS Call: Failed to issue new security token. Exception: Microsoft.SharePoint.SPException: The specified user or domain group was not found. --->
System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.     at System.Security.Principal.NTAccount.Translate(IdentityReferenceCollection sourceAccounts, Type targetType, Boolean forceSuccess)
at System.Security.Principal.NTAccount.Translate(Type targetType)     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim loginClaim)
--- End of inner exception stack trace ---     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKeyClaim(IClaimsIdentity claimsIdentity, SPClaim logi... 94aa5c2d-fa45-9b83-b203-a92b20102583
08/29/2013 10:22:51.94* w3wp.exe (0x2020)                       0x26D8 SharePoint Foundation
Claims Authentication         fo1t Monitorable ...nClaim)     at Microsoft.SharePoint.Administration.Claims.SPClaimProviderManager.GetProviderUserKey(String encodedIdentityClaimSuffix)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.CreateTokenCacheReferenceFromTokenSignature(SPRequestInfo requestInfo, IClaimsIdentity identity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentTokenCacheReferenceClaim(SPRequestInfo
requestInfo, IClaimsIdentity identity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal
principal, RequestSecurityToken request, Scope scope)     at Microsoft.IdentityModel.Securi... 94aa5c2d-fa45-9b83-b203-a92b20102583
08/29/2013 10:22:51.94* w3wp.exe (0x2020)                       0x26D8 SharePoint Foundation
Claims Authentication         fo1t Monitorable ...tyTokenService.SecurityTokenService.Issue(IClaimsPrincipal principal, RequestSecurityToken request)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.Issue(IClaimsPrincipal
principal, RequestSecurityToken request) 94aa5c2d-fa45-9b83-b203-a92b20102583

Hi Aries,
I am facing issue with work flow where Workflow goes to Suspend mode.
I am facing an issue with SP2013 Custom Workflow developed using Visual Studio 2012.
Objective of the Custom workflow: User fills the form and submit, list get updated and workflow will initiate and go for the process.
Issue: After the deployment of WF, for first time when user is filling the form and submit, list is getting updated. But the Workflow Goes to "Suspend" mode. (
This Custom Workflow has a configuration file where we are providing other details including ID of Impersonator (farm is running under Claim Based Authentication).
Work flow works fine once when the Impersonator initiate the workflow (Fill the form and submit for approval) and everything works fine after that.
Following steps are already performed
1.Make sure User profile synchronization is started.
2.Make sure the user is not the SharePoint system user.
3.Make sure the user by whom you are logged is available in User Profile list.
4.Step full synchronization of User Profile Application.
From the ULS logs it seems the user's security token from the STS service and User profile service is not being issued.
Appreciate any thoughts or solution.
Following are the log files.
<-------------------------------Information taken from "http://YYYY.XXXXX.com/sites/xxxx/_layouts/15/wrkstat.aspx" where it is showing workflow status as "Suspend"------->
http://yyyy.XXXX.com/sites/xxxx/_vti_bin/client.svc/sp.utilities.utility.ResolvePrincipalInCurrentcontext(input=@ParamUser,scopes='15',sources='15',inputIsEmailOnly='false',addToUserInfoList='False')?%40ParamUser='i%3A0%23.w%7CXXXXX%5Csps_biscomdev'
Correlation Id: f5bd8793-a53c-2127-bfb1-70bc172425e8 Instance Id: 14a985a0-60c8-42db-a42c-c752190b8106
RequestorId: f5bd8793-a53c-2127-0000-000000000000. Details: RequestorId: f5bd8793-a53c-2127-0000-000000000000. Details: An unhandled exception occurred during the execution of the workflow instance. Exception details: System.ApplicationException: HTTP 401
{"error_description":"The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug>
configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs."} {"x-ms-diagnostics":["3001000;reason=\"There
has been an error authenticating the request.\";category=\"invalid_client\""],"SPRequestGuid":["f5bd8793-a53c-2127-8654-672758a68234"],"request-id":["f5bd8793-a53c-2127-8654-672758a68234"],"X-FRAME-OPTIONS":["SAMEORIGIN"],"SPRequestDuration":["34"],"SPIisLatency":["0"],"Server":["Microsoft-IIS\/7.5"],"WWW-Authenticate":["Bearer
realm=\"b14e1e0f-257f-42ec-a92d-377479e0ec8d\",client_id=\"00000003-0000-0ff1-ce00-000000000000\",trusted_issuers=\"00000005-0000-0000-c000-000000000000@*,[email protected]79e0ec8d\"","NTLM"],"X-Powered-By":["ASP.NET"],"MicrosoftSharePointTeamServices":["15.0.0.4420"],"X-Content-Type-Options":["nosniff"],"X-MS-InvokeApp":["1;
RequireReadOnly"],"Date":["Fri, 10 Apr 2015 19:48:07 GMT"]} at Microsoft.Activities.Hosting.Runtime.Subroutine.SubroutineChild.Execute(CodeActivityContext context) at System.Activities.CodeActivity.InternalExecute(ActivityInstance
instance, ActivityExecutor executor, BookmarkManager bookmarkManager) at System.Activities.Runtime.ActivityExecutor.ExecuteActivityWorkItem.ExecuteBody(ActivityExecutor executor, BookmarkManager bookmarkManager, Location resultLocation)
ULS Log
04/16/2015 15:22:03.70 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation Authentication Authorization agb9s Medium OAuth request. IsAuthenticated=False, UserIdentityName=, ClaimsCount=0 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.70 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation Runtime ajd6k Verbose Value for isAnonymousAllowed is : False f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.70 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation Runtime ajd6l Verbose Value for checkAuthenticationCookie is : True f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.70 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.70 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly)). Execution Time=18.7574119057031 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.71 w3wp.exe (0x1C74) 0x1AB8 SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.73 PowerShell.exe (0x29BC) 0x2B9C SharePoint Foundation General narq Verbose Releasing SPRequest with allocation Id {AF89E1D7-C47F-467B-8FD4-D7DC768820EE}
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly)). Parent No
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80.
04/16/2015 15:22:03.73 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.74 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Claims Authentication ah25l Medium SPJsonWebSecurityBaseTokenHandler: ValidateActorIsSelfIssuer! Issuer '00000005-0000-0000-c000-000000000000' is not self
issuer. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Getting Site Subscription Id). Parent [S2S] Getting token from STS and setting Thread Identity f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Getting Site Subscription Id). Execution Time=0.341314329055788 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.75 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Reading token from Cache using token signature). Parent [S2S] Getting token from STS and setting Thread
Identity f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General ajji6 High Unable to write SPDistributedCache call usage entry. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Reading token from Cache using token signature). Execution Time=7.5931438213516 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Application Authentication ajwpx Medium SPApplicationAuthenticationModule: Failed to build cache key for user f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.76 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Topology aeayb Medium SecurityTokenServiceSendRequest: RemoteAddress: 'http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc' Channel:
'Microsoft.IdentityModel.Protocols.WSTrust.IWSTrustChannelContract' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:fd5eba94-c39d-4667-89bd-089411c87f09' f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.77 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Topology aeax9 Medium SecurityTokenServiceReceiveRequest: LocalAddress: 'http://c1vspwfe01.vitas.com:32843/SecurityTokenServiceApplication/securitytoken.svc'
Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://docs.oasis-open.org/ws-sx/ws-trust/200512/RST/Issue' MessageId: 'urn:uuid:fd5eba94-c39d-4667-89bd-089411c87f09' f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.77 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (ExecuteSecurityTokenServiceOperationServer). Parent No f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Claims Authentication ah25l Medium SPJsonWebSecurityBaseTokenHandler: ValidateActorIsSelfIssuer! Issuer '00000005-0000-0000-c000-000000000000' is not self
issuer. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General narq Verbose Releasing SPRequest with allocation Id {F17590DF-49D9-439D-86BC-5AE6416BB765} f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8b Verbose Looking up site
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation General narq Verbose Releasing SPRequest with allocation Id {3847D5A4-15C6-4AF9-B062-E22BB555DF4F} f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Portal Server User Profiles ae0s1 High Identity claims mapped to '0' user profiles. Claims: [nameid: '', nii: 'windows', upn: '', smtp: '', sip: ''], User Profiles: f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Portal Server User Profiles ae0sr Unexpected UserProfileException caught.. Exception Microsoft.Office.Server.Security.UserProfileNoUserFoundException: 3001002;reason=The
incoming identity is not mapped to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator.     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0() is thrown. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Portal Server User Profiles ae0su High The set of claims could not be mapped to a single user identity. Exception 3001002;reason=The incoming identity is not mapped
to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator. has occured. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Claims Authentication ae0tc High The registered mappered failed to resolve to one identity claim. Exception: Microsoft.Office.Server.Security.UserProfileNoUserFoundException:
3001002;reason=The incoming identity is not mapped to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator.     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated
secureCode)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetMappedIdentityClaim(Uri context, IEnumerable`1 identityClaims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetClaimFromExternalMapper(Uri
contextUri, List`1 claims) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Claims Authentication af3zp Unexpected STS Call Claims Saml: Problem getting output claims identity. Exception: 'Microsoft.Office.Server.Security.UserProfileNoUserFoundException:
3001002;reason=The incoming identity is not mapped to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator.     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated
secureCode)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetMappedIdentityClaim(Uri context, IEnumerable`1 identityClaims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetClaimFromExternalMapper(Uri
contextUri, List`1 claims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.ResolveUserIdentityClaim(Uri contextUri, ClaimCollection inputClaims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetIdentityClaim(Uri
contextUri, ClaimCollection inputClaims, SPCallingIdentityType callerType)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetLogonIdentityClaim(SPRequestInfo requestInfo, IClaimsIdentity inputIdentity, IClaimsIdentity
outputIdentity, SPCallingIdentityType callerType)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.EnsureSharePointClaims(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity, SPCallingIdentityType callerType)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal
principal, RequestSecurityToken request, Scope scope)'. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.78 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Claims Authentication fo1t Monitorable STS Call: Failed to issue new security token. Exception: Microsoft.Office.Server.Security.UserProfileNoUserFoundException:
3001002;reason=The incoming identity is not mapped to any user profile account in SharePoint. Possible cause is that no user profiles are created in user profile database. Contact your administrator.     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetSingleUserProfileFromClaimsList(UserProfileManager
upManager, IEnumerable`1 identityClaims)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.<>c__DisplayClass2.<GetMappedIdentityClaim>b__0()     at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass5.<RunWithElevatedPrivileges>b__3()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)     at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated
secureCode)     at Microsoft.Office.Server.Security.UserProfileIdentityClaimMapper.GetMappedIdentityClaim(Uri context, IEnumerable`1 identityClaims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetClaimFromExternalMapper(Uri
contextUri, List`1 claims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.ResolveUserIdentityClaim(Uri contextUri, ClaimCollection inputClaims)     at Microsoft.SharePoint.IdentityModel.SPIdentityClaimMapperOperations.GetIdentityClaim(Uri
contextUri, ClaimCollection inputClaims, SPCallingIdentityType callerType)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetLogonIdentityClaim(SPRequestInfo requestInfo, IClaimsIdentity inputIdentity, IClaimsIdentity
outputIdentity, SPCallingIdentityType callerType)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.EnsureSharePointClaims(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity, SPCallingIdentityType callerType)
at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.AugmentOutputIdentityForRequest(SPRequestInfo requestInfo, IClaimsIdentity outputIdentity)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.GetOutputClaimsIdentity(IClaimsPrincipal
principal, RequestSecurityToken request, Scope scope)     at Microsoft.IdentityModel.SecurityTokenService.SecurityTokenService.Issue(IClaimsPrincipal principal, RequestSecurityToken request)     at Microsoft.SharePoint.IdentityModel.SPSecurityTokenService.Issue(IClaimsPrincipal
principal, RequestSecurityToken request) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x0C48) 0x1318 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (ExecuteSecurityTokenServiceOperationServer). Execution Time=17.1551132895382 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Claims Authentication fsq7 High SPSecurityContext: Request for security token failed with exception: System.ServiceModel.FaultException: The server was
unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in
order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.ReadResponse(Message
response)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken
rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context, Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Claims Authentication 8306 Critical An exception occurred when trying to issue security token: The server was unable to process the request due to an internal
error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to
the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Application Authentication Pipeline). Execution Time=52.3525336320678 f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Application Authentication ajezs High SPApplicationAuthenticationModule: Error authenticating request, Error details { Header: {0}, Body: {1} }. Available
parameters: 3001000;reason="There has been an error authenticating the request.";category="invalid_client" {"error_description":"The server was unable to process the request due to an internal error. For more information
about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as
per the Microsoft .NET Framework SDK documentation and inspect the server trace logs."} . f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 8nca Medium Application error when access /sites/testrpa2/_vti_bin/client.svc, Error=The server was unable to process the request due to an internal
error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to
the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.   at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.ReadResponse(Message response)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken
rst, RequestSecurityTokenResponse& rstr)     at Microsoft.IdentityModel.Protocols.WSTrust.WSTrustChannel.Issue(RequestSecurityToken rst)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForContext(Uri context,
Boolean bearerToken, SecurityToken onBehalfOf, SecurityToken actAs, SecurityToken delegateTo, SPRequestSecurityTokenProperties properties)     at Microsoft.SharePoint.SPSecurityContext.SecurityTokenForApplicationAuthentication(Uri context,
SecurityToken onBehalfOf)     at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.<>c__DisplayClass4.<GetLocallyIssuedToken>b__3()     at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated
secureCode)     at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.ConstructIClaimsPrincipalAndSetThreadIdentity(HttpApplication httpApplication, HttpContext httpContext, SPFederationAuthenticationModule fam)
at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.AuthenticateRequest(Object sender, EventArgs e)     at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.79 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8b Verbose Looking up context site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in the farm SharePoint_Config_QA f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8d Verbose Looking up the additional information about the typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8f Verbose Site lookup is replacing
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly with the alternate access url
http://inetdev. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8g Verbose Looking up typical site
http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation General 6t8h Verbose Found typical site /sites/testrpa2 (407ba20c-079b-4b99-9e70-f86e6e13ddde) in web application SPWebApplication Name=SPDEV - 80. f5bd8793-a53c-2127-8485-418c67f110f6
04/16/2015 15:22:03.80 w3wp.exe (0x1C74) 0x183C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://inetdev:80/sites/testrpa2/_vti_bin/client.svc/site/ReadOnly)). Execution Time=62.2890618779761 f5bd8793-a53c-2127-8485-418c67f110f6
Regards
Sakti

I just updated my MacBook pro early 2011 model to OSX 10.9 and was forced to create a new user(administrator) and ended up with a different configuration. If I login with my original user name everything is back. How can I get rid of the other user name?

I have two user names with Administrator privelages and my MacBook keeps booting up to the wrong one and I have the wrong configuration since I updated to OSX 10.9. I would like to get back to my original User name which I used to boot up to. When I go to the User Groups and Preferences it doesn't allow me to delete the un-wanted user.
Does anybody have any suggestions how I can fix this? I can't seem to recover Time Capsule back-ups prior to the OSX upgrade even though I have been faithfully backing up to a Time Machine.
Help please.

First of all, open System Preferences > Users & Groups > Login Options, and set your old user account in "Automatic login". By doing this, your computer will always log in with your old account.
Then, log in your old account, where you will be able to delete the new user that OS X Mavericks forced you to create. Other users have reported the same problem

HT5621 I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully und

I bought my iMac from someone. Everything was changed over to my name however when I try to update programs it only shows the old users apple ID and I can't update. How do I change this so I can update the applications and have everything fully under me?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

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