To upgrade or Not to upgrade this is the Question? What is the Answer!

Does Adobe expect Design & Prepress studios like the one I run to upgrade all out copies to get the latest version of Acrobat 9 before they have fixed the problems that are in Acrobat 8? I see that the latest version is released now but there is still problems with 8, just last month we printed an 130 page brochure worth £24k that was messed up and we had to reduce the cost of the final print job, simply because the PDF created from In-Design CS3 dropped off text that went across spread (it was only on 1 of the 2 pages). So Adobe I put it to you why should we bother paying you to upgrade to the latest version? To me it seems like Adobe is QuarkXpress all over again with their attitude towards customers, Quark would do the same thing, version 4 was release when 3.3 still was not right, it was this reason that I decided to give In-design a try and finally moved away from Quark not just the problems with the product but the attitude towards support. Maybe it's time to give Quark another bit at the cherry I understand that they actually care about their customers again. So why is Adobe taking the same path they did I would hope that someone at adobe learn the Quark lesson. Do anyone else feel that Adobe is pulling a fast one here or is it just me?

You printed a job without proofing it? What you saw could well be a
problem in ID or Acrobat or...it could be user error or a bad font.
But it's still your responsibility to provide a proof and it's the
client's responsibility to look at it.
>So Adobe I put it to you why should we bother paying you to upgrade to
the latest version?
This is a user to user forum, not a direct line to anyone at Adobe. If
you wish to address the folks at Adobe, you'll need to do so directly.
If you want help with an issue, you'll need to ask for it with full details.
Bob

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