To use a new ipod nano it says I need itunes 10.7 but I am using an imac with10.5.8 and it will not let me download the latest...what do I need to do?
I am trying to hook up my daughters new ipod nano but when I plug it into my imac it says I need the latest version of itunes but it says my imac version 10.5.8 is not compatable (late enough)version...please help as to what I need to do?
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If you can't download using your phone, then just download it from Itunes and then sync your phone.
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My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
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i downloaded a itunes card and it will not let me download songs or apps it just says billing information what do i do?
You need to make sure your billing address is correct whether or not you use an iTunes gift card or not.
http://support.apple.com/kb/HT1918
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My laptop will not let me install the latest version of iTunes, it says 'the installer has insufficient piviledges to access this directory' and tells me to log on as the administrator, even though I am logged on as the administrator. Please help!!
Hi Caits1988,
If you are having issues updating iTunes on your Windows machine, you may find the following articles helpful:
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http://support.apple.com/kb/ts1277
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
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Norton says flash player 11 is not safe and will not let me download it. What do you say?
Norton says flash player 11 is not safe and will not let me download it. What do you say?
Norton is notorious for false positives. Update your virus definitions, and make sure you only download updates from the adobe.com website.
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I cannot use the phone or make any calls...it is just stuck.I found just by powering off the phone and restarting it, it let me carry on.
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My iPod will only let me get the 3.1 update and I don't know how to get a later update.
What happens when you try?
Error message?
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Why is Adobe making us jump so many hoops just to re-install software?
I had a hardware crash and had to re-install all my programs. We can not activate Photoshop CS online or by phone! What gives?
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Please advise.So let me get this right..... I Pay for Creative Suite 5. I have my original discs and serial number. I still have the entire box it came in. I simply need to re-install the product. I can not use Photoshop because it can not be activated via phone or online. I am supposed to just in a chat page and you are put in a cue with "We are still assisting other customers, thank you for your patience. You can also try ourcommunity forums, where experts are online 24/7."
IS ADOBE FOR REAL??? THEY EXPECT YOU TO SIT IN A CUE ON HOLD WITHOUT AN INDICATION HOW LONG YOU WILL BE IN CUE IN THE MIDDLE OF THE WORK DAY.
NOW YOU KNOW WHY PEOPLE HACK THEIR SOFTWARE!
I HAVE A JOB TO DO AND CAN NOT TELL A CLIENT, MY PHOTOSHOP DOES NOT WORK, I AM WAITING IN ADOBE'S HELP CUE! -
Garage band 10 will not let me purchase extra sounds, what do I need to do to get this to work ?
The in app purchase in Garage Band 10 will not work for me. What do I need to do to purchase extra sounds ?
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ThanksHi Brushfo149,
Thanks for visiting Apple Support Communities.
If you're not able to purchase content in GarageBand, try the steps in this article:
GarageBand for Mac (v10.0): Unable to complete in-app purchase
http://support.apple.com/kb/TS5275
When trying to make an in-app purchase from GarageBand for Mac (v10.0) you might be unable to complete the purchase. This can happen if you haven't accepted the app from the Mac App Store.
To resolve the issue:
Quit GarageBand.
Open the Mac App Store.
Sign in using the Apple ID you used to set up the computer.
Click the Purchases tab.
Click the Accept button next to GarageBand.
Open GarageBand.
You should now be able to make in-app purchases.
All the best,
Jeremy -
TS3212 I have a new computer and it will not let me download I tunes
I have a new computer and it has windows 7 and every time I try to download i tunes it fails. Can anyone help.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
I put on ipod on my other computer and it will not let me download my music
I used to use my desktop computer then I went to put the music from my Ipod to my laptop and it said that my computer was not authorize and i could not find how to authorize computer. CAN ANYONE HELP ME PLEASE!!!!
Hi My other computer won't let...,
nice nickname by the way
Be sure you are connected to the internet. Go to iTunes. Click the Store Menu and choose "Authorize Computer..." and enter your iTunes account name and password. If you forgot your account name, check it on your old computer. If you forgot your password, use the "Forgot Password?" button.
If you plan to no longer use your desktop, do not forget to deauthorize it (iTunes>Store>Deauthorize computer...), because you can only authorize 5 computers at a time. If you plan to use both computers, leave it authorized.
Hope that helps, Lars
12" PowerBook G4 - 1.25 GB RAM - Mac Pro - 2 GB RAM - Mac OS X (10.4.9) - 40 GB iPod 4G -
I recently purchased songs and my itunes does not have it anywhere in site. How can i retrieve my new music?
http://www.apple.com/feedback/kaywerty wrote:
A rather long winded way of asking if anybody knows if it's possible to have multi-windows open
It's not possible.
Suggestions here -> Apple Product feedback -
I have an Iphone 5 and i had all the apps on there that I wanted but then had to create a new account for the phone. I cant do the updates becuase of not having the same account I downloaded them on. So when I try to delete them and then get them again it says that it was already downloaded to this device and that I need to do it through my old account when that one is deleted.
You need to copy the iTunes liubrary from your Old computer, or its Backup, to your New computer...
See Here for one way
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
An Added Bonus is that you will then have a Backup of iTunes... -
i recently purchased a new iphone 5 and it has locked me out from my account because i do not know my security questions, can i transfer the money into a new account or change my questions... i have been locked out from changing my password and other things for the next 8 hours
Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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