Toast Titanium/CSS error/DVD upload problems

Does anyone have tips for me regarding Toast Titanium? I'm unable to upload any DVDs into it to burn to my hard drive. I get the same CSS error every time. A PC-using friend suggested I find the hidden files in my hard drive and erase them to clear up the error, but I have no idea where to start.
Any help is appreciated.

As Len said, Toast will not decrypt and copy a commercial, copy protected video DVD. The only legal (at least unless the movie studios take them to court) way to copy a copy-protected video DVD to your hard drive is with Flip4Mac's Drive-In.

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