TOC - First 2 characters missing

I have Robohelp 8 running locally.  I use a word template for printed documentation in word format.  In the TOC the first 2 characters are missing i.e. my first topic is Introduction so in the TOC, it shows : troduction........  The rest appears fine.  Any ideas ?

Set Word to show bookmarks and look at the Introduction heading.
I don't know why the second bookmark is showing after second character, try looking at the HTML.
I trashed your TOC and inserted a new one that was fine even with that bookmark. Try putting the TOC in your template again.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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