TOC highlighting not synched

Can anyone offer a solution for my problem?
When I hit <F1> to open the help from my application,
the TOC highlights to the correct Context ID Tag. If I close the
help and then <F1> from a different application form, the
Help opens correctly, with the correct TOC entry highlighted.
Yet if you move around an application and hit <F1>
while the Help is open, the appropriate information is displayed in
the 'content' pane of the help, but the TOC highlighting doesn't
update--it stays on the original entry that was invoked via
<F1>.
I've checked around on the boards and have seen some issues
like this, so rest assured that my 'Auto Synch TOC' option is
checked.
Any ideas would be appreciated!

Hmmm.
Bugs in Pages 5? Surely not!
Peter

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TOC is not showing in document

The TOC is not showing up in the Document Inspector. I have no way of actually creating one. Help.

Hi Marrietta,
A TOC is made up of paragraph styles that you specify in Inspector > Document > TOC
This screen shot shows Heading 1 as a TOC Style. Heading 2 is greyed out because there are no paragraphs with that style in the document.
View > Show Styles Drawer to apply a style to a paragraph.
The TOC searches downwards. Click at the top of the document then Insert > Table Of Contents. It is highlighted in blue because it is selected. You can add more chapters later. Click on the TOC to update it.
Regards,
Ian.

Webhelp TOC does not expand when I click on links

I have developed a Webhelp system, and it has this weird
problem which I don't know how to fix. Imagine the following
scenario:
I have a topic called "page1.htm", and in that topic is a link
to "page2.htm". [/li]
I also have a topic called "page3.htm" and in that topic is a
link to "page4.htm"[/li]
If I click the link to "page2.htm", it will load "page2.htm"
properly, and expands the TOC and highlights the "page2.htm" item
in the TOC.[/li]
If I click the link to "page4.htm", it will load "page4.htm"
properly, but the TOC does not change at all and "page4.htm" is not
highlighted in the TOC.[/li]
It doesn't seem to matter if the TOC entry for "page2.htm" is a
book or a topic[/li]
It doesn't seem to matter if there are two TOC entries for
"page2.htm" - Robohelp will just expand to the first one.[/li]
Can anyone please help me? Thanks!
Gary

Hi Anne and Leon! Thanks for taking the time to help me sort
this out.
quote:
Originally posted by:
AuthorAnne
What browser are you using, and what version of it? Internet
Explorer Version 6
Does the same problem occur in other browsers? Unfortunately
I can't try it in other browsers because the computing environment
here is very rigid :-(
Do you have any books linked to specific topics? Nearly
every book in the TOC is linked to a topic. Some of them are
synchronised, and others aren't, but I can't figure out what the
difference between the topics is.
In the second page of your WebHelp properties, under Single
Source Layouts, do you have Synchronize TOC set to
"Automatically"? Yes.
quote:
Originally posted by:
MergeThis
Gary, I suspect that you might have multiple calls in the TOC
to the same topic, as alluded to when you say:
"It doesn't seem to matter if there are two TOC entries for
"page2.htm" - Robohelp will just expand to the first one.[/li]").
That's the default behavior for Webhelp.
Thanks for your advice on handling multiple
calls in the TOC to the same topic - I have some deliberately
duplicated topic links so this will be useful. However, I don't
think this is the cause of problem. I built the TOC myself and
there are only 5 duplicated TOC entries, but the problem I am
having is occurring with non-duplicated TOC entries.
Thanks again for your time and help!
Gary
PS, I live in Australia, which explains the time difference
:-)

TOC Does Not Synchronize

I have a large WebHelp file containing 775 topics in it. Most
of these are field descriptions. In the TOC, I have a book titled
Fields- A to Z. When I click one of the fields that begin with a
higher letter in the alphabet (e.g., M), the TOC does not jump to
that location. Instead, it jumps back to the top of the book (in
the A's). In my WebHelp settings for the file generation, I have it
set to automatically synchronize the TOC. I do not have this
problem with my other (smaller) WebHelp files.
Has anyone else come across this problem?

Jodee,
After the TOC jumps back to the top of the book, scroll down.
You will find the selected topic actually is highlighted.
So WebHelp (1) properly highlights the selected topic, then
(2) refreshes from the top of the book. We haven't found a good way
to kill step (2).
A possible strategy is to divide the TOC into books, each
with no more topics than will fill the left column. With all the
other books collapsed, the current topic line won't disappear below
the bottom. If you click a link to a topic in another book, the new
book should open from its first topic and the selected topic is
highlighted.
It's not a great solution, I know.
Harvey

My Apple TV (1st Gen) will not synch with iTunes on my Laptop

I've been trying to do this for a while, it shouldn't be too difficult i think.
All i want to do is synch all the content on my laptop with my Apple TV (and vice versa) so all the content including photos and home videos is the same on both my Apple TV and my laptop.
Some points:
There's enough hard drive space on both
I'm using Windows 7 ultimate on my laptop
The correct port exceptions have been added to Windows Firewall
I have purchases on both my laptop and Apple TV from the iTunes store
We're using a wireless network and it while it's possible to get them both cable wired, it would be a pain
Home networking is set up in iTunes on my laptop
I've set up my Apple TV to synch (not stream) with my account on my laptop
Both iTunes and Apple TV are up to date with their downloads
I think that's it - am i missing anything, or should this now just work?
Cheers
David

As per the question, really...
"My Apple TV (1st Gen) will not synch with iTunes on my Laptop"
There's no error messages
Only the films i've bought on my AppleTV appear on my AppleTV
It's been synching for over 4 hours and hasnt got past the first film and the progress bar is not moving
David

Blackberry calendar not synching with Outlook

Hi guys,
We did 2 upgrades and now some black calendar are not synching naymore with outlook.
Here's our setting
We had Blackberry Enterprise server professionnal 4.0.17 or something like that we upgraded to Blackberry server Express 5.0.3 MR 1 (Bundle 19) for Exchange server
we had Microsoft Exchange 2003 and we upgraded to 2010
Microsoft Exchange Server 2010 Version 14.1.218.15 with service pack installed Update Rollup 5 SP1 and Update Rollup 4-V2 SP1
The issue is with some Blackberry device when you add something to the Black Calendar it's not showing up into Outlook calendar.
I tried to removed every cical ligne into the services book and resend the service book from the blackberry server, had no luck
I tried these steps :
On the BlackBerry smartphone, open the Calendar application.
Click the Menu button and click Options.
Set the Wireless Synchronization option to No.
Click the Menu button and click Save.
Set the Wireless Synchronization option to Yes.
Click the Menu button and click Save. Turning wireless calendar synchronization on and off will reset the calendar database on the BlackBerry smartphone.
Create a calendar entry in Microsoft Outlook and verify that the entry wirelessly synchronizes to the BlackBerry smartphone.
no luck too..
I don't know where to look at now have you any hint or clues

Hello guys,
here's some new information I tried / double checked...
I make sure that Options > Advanced Options > Default Service > is set to Desktop no facebook or something else configured on the device
I'm thinking of doing this.
we can try a forced reload. Before proceeding you need to be
aware that these steps will erase the device calendar and load a fresh copy from the server. On the device open the Calendar > press menu > Select Options >
Type RSET (nothing will appear as you type) > Then when prompted select Yes to erase the device Calendar and load a fresh copy from the server.
this would really be my last option because our employees that are having the synch issue had added some important stuff into their calendar related to their job and this information is only available on the blackberry calendar...
thanks for any advice you have about this issue.

Ipod touch 4th gen not synching?

When I tried to synch my ipod it told me that there were 3 apps I could not synch to my ipod because they werent compatible. I have used these apps forever and they just started this. The apps were ibooks, tumblr, and aviary photo editor. I think it said something about my ipod being out of date or something so looked to see what version my itunes and ipod were and I noticed that my ipod and my itunes were not up to the most current version but every time I clicked update it said it was up to date. So i went on the site and downloaded it from there and somehow finally got my ipod up to (6.1.5) and my itunes to (11.1.3). But it still kept saying the apps could not synch to my ipod and meanwhile new songs that I downloaded on my ipod werent synching wither. Si I said screw those apps all I care about are my new songs synching so I deleted those apps. But now those new songs still arent synching and Ive noticed if I delete an app on my itunes or on the ipod they are translating over which leads me to assume the apps arent synching so maybe nothing is synching. However when I watch it synch it seems to go through the 6 synching stages (wait for synch to start, prepare to synch, determining apps to synch, determining tracks to synch, waiting for changes to be applied, and sometimes it will say finishing synch). But no matter what my new songs wont go on there and then since I deleted ibooks it keeps telling me I cant read books on my ipod now, i really dont care about reading books but either way it gives me a message that i either cant read them anymore or the app isnt compatible. Can someone help me make my itouch synch correctly please?
Sorry for the super long explanation.

Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Next try restoring from backup.
iOS: How to back up and restore your content
Regarding apps, some apps have been updated and the updated apps require iOS 7. However, you should be able to redownload the last compatible version via the iPod. See:
'Last Compatible' Version of Apps for Users Running Legacy Versions of iOS - Mac Rumors

My Ipod touch will not synch all songs in my library - on my windows 8 laptop. Doesn't matter if the songs are checked or not - only some songs will synch to the IPOD. I have multiple devices and two accounts.

My IPOD touch will not synch all songs in my library. Library is on a windows 8 laptop. Checking the songs does not matter. I have multiple devices (ipod, IPhone 4 and 5, IPad 2) and two ITunes accounts.

All songs play on the laptop windows 8. The second Ipod touch we have - all songs synch to it and play.
But the first Ipod touch we bought - only half (or so) of the songs synch. So I assume there is an issue with the newer Ipod touch. The songs not synching are songs I added to the library from CD's.

Messages from iPad not Synching with MacBook Pro when Powered Off

I have the new MacBook Pro (2 GHz, i7, purchased Feb 2014), 15" Retina running OSX 10.9.4. I also had an iPad3 (Retina) but just upgraded to the new iPad Air 2 weeks ago. I do not have an iPhone, but that's next. I have used the same iCloud account for all devices.
The issue:
Messages (or message conversations) that I have when using my iPad Air are not synching with the MacBook under certain conditions.
1) If my MacBook is on, there is no issue. Messages between devices (whether being composed on the iPad or MacBook) synch instantly between devices.
2) If my MacBook is sleeping, most (but I do not think all) messages sent from my iPad will synch with the MacBook when it wakes up from sleep.
3) If my MacBook was powered off and I had message conversations using my iPad while the MacBook was off, these messages do not synch with my MacBook after I turn it back on. BUT, this depends:
     a) if I power on the MacBook shortly after (5-10 min) I had the message conversation on the iPad, sometimes these messages on the iPad will synch with my MacBook after I power it on.
     b) If my MacBook was powered off for several hours after I had a message conversation on my iPad, and then I power on the MacBook, these conversations are not synching on the MacBook at all.
     i.e Assume MacBook is powered off. I have a message conversation on my iPad at 4:30 PM. If I power on my MacBook at 4:35 PM, the message from my iPad synchs with the MacBook. However, if I power on my MacBook say at 10 PM or the next day, then the message conversation I had on the iPad DOES NOT synch with my MacBook.
Confused? So am I. To complicate matters, I did not have these issues while I had my old iPad 3. I only starting noticing it when I bought the new iPad Air two weeks ago. I do not know if this is related.
Another issue: SOME message conversations on my MacBook and iPad air now appear to get out of chronological order. In fact, on my iPad air, I received a message at 10 AM (message A) and then had several other messages with this person throughout the day on my iPad (at 11 AM, and then 2 PM). Later that evening around 10 PM, the original message (message A) was received again as a new message on my iPad (i.e. received a new message notification). Now, message A appears out of order (it shows the timestamp of 10 AM, but it displays after the messages that came at 11 AM and 2 PM). Since my MacBook was on, these messages synched with my MacBook, but were (and remain) in the proper chronological order.
Other iCloud apps (calendar, mail, FaceTime notifications, notes, keychain, Photo-stream etc. seem to be synching fine between devices). One last observation, when I bought the iPad air and restored it from the backup I made from the old iPad 3, everything restored fine from the backup except for Calendar. For whatever reason, some old calendar entries did not restore on the new iPad.
I have run a myriad of tests (sending messages to myself from both my new and old iPad (even created a new apple ID from the old iPad)) with my MacBook sleeping or powered off for varying amounts of time in order to provide the information above. I also reinstalled the operating system on my MacBook but this did not resolve the issue.
If anyone has any ideas or suggestions, I would be extremely grateful. I have been in contact by phone with Apple support and have them baffled as well, but they are doing their best to help.
Thanks,
HankSTL
ps. I may post to several communities so if you see this message in several communities, I am just trying to get the best coverage.

The same thing is happening to me.
And it's similar to this thread:
http://discussions.apple.com/thread.jspa?threadID=2492646&tstart=0
Thought I'd cross-ref the two.

Sent email from my iPhone not synching with my desktop Mac

I am stumped. When I send email from my iPhone (using my POP account) the email is sent, shows up in my iPhone sent folder but does not show up in the sent folder in the Mail application on my desktop plus the little icon showing that I responded is not there. I guess it is not synching. This is a problem because I often don't recall if I responded to an email from my iPhone and I end up responding again to the email when I see it on my Mac desktop. My synch is working great with contacts and calendars, both push and fetch. I am also receiving emails, push and fetch, just fine. Can anyone offer advice or insight? Thanks!

I am having the same problem. When I send from my iPhone (old version), the messages are not shown in my send folder on my desktop Mac. They are showing up in MobileMe, however. I have checked settings on my Mac and on the phone and still can't figure out what has happened. This all started with the new syncing system.

On an iPad with iTunes, do you know if you can edit/delete all your tunes on your device with a "clear all" button rather than having to delete a song one by one like you have to do on an iPhone if not synching via a MacBook/ PC with iTunes account?

I'm signed up to the Cloud and itunes match - the whole game. But I cam getting annoyed with having to delete songs one by one on my iPhone once dowloaded from the cloud as I only have a 16GB phone....yes I listen to music non-stop! So, I am thinking about getting an iPAD as I rarely use my MacBook Pro for anything other than surfing and music now... so the question is: "On an iPad with iTunes, do you know if you can edit/delete all your tunes on your device with a "clear all" button rather than having to delete a song one by one like you have to do on an iPhone (if not synching via a MacBook/ PC with iTunes account where I know you can clear down and refill with ease)????

Have you tried
Settings > General > Usage > Music > Edit > Delete

IMac contacts do not synch with iCloud, iPhone & iPad contacts do

When I add/modify contacts on my MacBook Pro, the changes do not synch to iCloud, or my iPhone or iPad. Calendar items and iCloud mail do synch and contactys synch between my iPhone and iPad. What am I missing? I have Lion.

First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.
This user tip might help you understand how accounts work with Address Book

ICal (4.0.4 (1395.7)) on Mountain Lion 10.6.8 on MacBook Pro 13" not synching correctly to iPhone 3GS

iCal has stopped synching calendars correctly with my iPhone 3GS. I am syncing via iTunes, not via the cloud; I have the latest patches for Mountain Lion; I cannot upgrade the machine's OS, because I need Rosetta. The iPhone is running the latest version of iOS Apple has pushed, but this began a couple of patches ago - I was holding off on the latest because of Reasons, and upgraded hoping the upgrade would fix it. It didn't. I also have the latest version of iTunes for Mountain Lion.
Symptoms:
No appointments made on the phone, in any calendar, make it into iCal. (I have five calendars that used to sync; all stopped at once.)
Old appointments made in iCal before this started happening still sync correctly from iCal to the phone.
New appointments made in iCal sometimes make it onto the phone, and sometimes do not. I haven't been able to detect a pattern.
When new appointments made iCal do make it onto the phone, they are correct, except that there is always a second ghost appointment also created, only on the phone, called "New Entry." It will have the same time and date information as the actual appointment, and be listed as the correct calendar, but will contain none of the associated appointment data.
I have tried:
Upgrading phone to latest iOS version
Desyncing all calendars from phone, then resynching them.
Telling iTunes to overwrite all calendar data on sync. (I know this actually happened, because appointments I'd made on the phone which had not synched disappeared after overwrite was initiated.)
Resetting phone to factory and reapplying everything from scratch. (This was the most recent action, two weeks ago, was a huge pain.)
None of these resulted in any change in observed behaviour.
What is new in the last few days is that until now, all iCal appointments had been making it to the phone, so as long as I made the appointments in iCal first, I could at least know of them while in the field. Alas, that is no longer the case.
Any ideas?

Sorry, it says "New Event," not "New Entry." My bad.

Iphone calendar does not synch with outlook

Starting on Feb 1, my iPhone (5s) does not synch with Outlook (2013). Have tried many things:
1. Building new Outlook data file (.pst)
2. Changing synch settings in iTunes
3. Changing USB cables
4.Removing/reinstalling iTunes and other Aplle software
Problem seems to have started after upgrading iOS and iTunes.
Any idea?

Yes, that does make sense. You can transfer data from the old .pst file without saving it as a .pst file. Archive your current .pst. Then save your contacts as vCards, and save your calendar as an iCalendar file. After creating the new .pst file, you can open the old calendar in the new .pst as well as import the vCards back to your contacts.
Last question, did you run the scanpst.exe program to review your .pst file for corruption? You will find that, if I remember correctly, in the Office program folder. You can search for it. Run that, it prompts you for your .pst file and will scan it for problems. But saying that it started on a specific date would lead me to believe it is something you probably added that day. Out of all of the time I've been using Outlook 2007, 2010, and 2013 with my iPhones, and I've had them since the first one, I've only had 2 small events, and copying over the .pst has fixed them both.

HT1386 i've already synced my itunes on my laptop with my iphone but it's not synching all of the albums/songs. Everything was purchase through itunes so i'm not sure what the issue is.

i've already synced my itunes on my laptop with my iphone but it's not synching all of the albums/songs. Everything was purchase through itunes so i'm not sure what the issue is.

What settings do you have in iTunes? Is it set to sync all music, it is set to sync only checked songs? Is there anything different about the songs that it is not syncing. Is it possible they were they purchased with a different Apple ID?

TOC highlighting not synched

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