TOC not working in RH10 WebHelp with IE8

Hi all,
My generated Webhelp results in TOC books that will not expand or collapse after navigating via the TOC.
It seems to work fine in Chrome, though.
Any ideas/workarounds/fixes?
Thx
-Matt
@mattrsullivan

I have just looked at this using an IE8 emulator and I can open a book in the RoboHelp Tour, click on a topic and it displays. Then I open another book and click on a topic, it displays. I can open and close books and select topics and everything works correctly including search.
John Daigle is with me and he has IE8 on a machine rather than an emulator and it is all working correctly there as well.
Everything is pointing to this being an issue with IE8 in your environment. Can you test from a machine in a different environment?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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