TOC Self-Paced Study not working

I am not able to get my Captivate 4 videos to bookmark, I have selected TOC, self-paced study-but when I close the video after running a few slides, including an interactive one, then open again-my TOC flags are gone and it starts from the beginning.
I do not have the "Never Resume Data" checked.
Any help on this would be appreciated.

Hi there
What is your output format? I ask because this is something that could be format dependent. Meaning it would possibly work if you were using the SWF/HTML combination but not EXE.
I'm not certain that's the case, but I find it reasonable that it could be.
Cheers... Rick
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Aggregator V.5 self paced learning not working

. I have 11 individual projects that I have combined into one aggregated file. When I run the aggregated file, the self-paced learning is not working correctly. Here is what I know:
Captivate 5, WIN 7, Chrome browser. Clients choice of Captivate version.
Client is not using a LMS
All 11 projects have the “self-paced learning” checked in the TOC.
I have published all 11 projects and they run fine. I can exit the browser while they are running and restart each project. The box displays, “Continue from where you stopped last time?” and I can either resume or start over.
For each of the 11 projects, here are some settings:
In >File>Publish settings>Project>Start end> Autoloader is checked
In >File>Publish settings>Project>Start end> Autoplay is checked
In >File>Publish> eLearning output=disabled
In >File>Publish>ActionScript Version=AS3
I have republished all individual projects, and also checking the “Force republish all the slides”.
Cleared the browser cache
All 11 individual projects (.swf and .html), the .js file as well as the aggregated file(s) (.swf and .html) are all located in the same folder on my hard drive. They are close to the top of the naming hierarchy.
Client wants to be able to use self-paced learning in the Aggregated files to allow the learner to resume where they left off as well as starting over. I start the aggregated file, let the slides run for a bit and then stop, exiting the browser. I return to the location on my hard drive and click the .html file name. I am returned to the aggregated file at the very beginning and not given the option to start where I left off. I have checked each of the projects persistanceInfo.sol. Among the oddball characters, the wording "don'task" appears, but I am not sure if some of the characters are indicative of the "Don't ask" box being checked or not. I have reviewed each of the projects in the aggregated file. On each and every occasion, when I close and reclick the link, I am presented with the dialog box asking if I want to continue where I left off. Clicking ok allows the project to resume where I left off. Clicking cancel restarts the project at the beginning.
Additionally, I have made sure that the target file location is listed on the Global Flash Security settings as a trusted location.I have uploaded the files to a web server on our company site. Running the file from there provides no additional benefit-I get the same results.
Thoughts?
Thanks
Jim

All slides in the presentation are marked as continue. I have gone
through the first 5 slides and when I refresh the browser or exit out of
Internet Explorer and open the project again it just starts at the
beginning.
Brenda
From:   Lilybiri <[email protected]>
To:     Brenda Dersham <[email protected]>
Date:   01/25/2011 08:33 AM
Subject:        Self-Paced Learning - Bookmark not
working in Captivate 5
Hello Brenda,
How did you check: after uploading to a LMS?
You have to be aware of the fact that a slide will be marked as 'viewed'
only when the playbar has played the whole slide till the end. If you do
pause slides with a click box, button, TEB and attach the action 'Go to
Next slide' or something similar instead of the default action 'Continue'
this will not happen and the slide will not be marked as completed.
Lilybiri

WSUS "Self-update is not working" after new certificate

After creating a new self-signed certificate in SBS 2008 wizard we get the following error:
Text: Self-update is not working
Source: Windows Server Update Service
Event id: 13042
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Can anyone help me with this problem?
Thanks

Hi,
Based on your description and this error message, this issue may be caused by:
The Default Web Site is not running and/or has a site binding for SSL (HTTPS).
The Selfupdate virtual directory has the "Require SSL" checked under the SSL settings.
For more details, please refer to the following KB and check if can help you to solve this issue.
WSUS 3.0 Self-update is not working on Windows Small Business
Server and Event ID 13042 is generated
If anything I misunderstand or any update, please don’t hesitate to let me know.
Hope this helps.
Best regards,
Justin Gu

TOC Self-Paced Learning

Captivate v5.5
I am trying to test the Self-Paced Learning option on the TOC.
I have created a CBT with a TOC and have selected the Self-Paced Learning option.
I run the project (F4) and stop it after 3 chapters. I look at the TOC and there are the required green ticks on the TOC for the first 3 chapters - all fine so far.
Then I run the project again (F4) but the project starts from slide 1 and the ticks are no longer visible.
Will this option only work once the project has been uploaded to our LMS or am I doing something wrong ?
Thanks in advance,
Noel

Actually, the Self Paced Learning option is of no use at all if you have published your project with settings to report to an LMS. It can only be used when Quiz Settings > Enable Reporting for this Project is deselected.
When publishing for an LMS, Captivate always assumes you will be using Resume Data bookmarking, NOT Self Paced Learning bookmarking.
However, although Resume Data Bookmarking is designed for LMS integration, it does not update the Captivate TOC markers on subsequent user sessions as does Self Paced Learning.
It's one of those nice little Catch 22 situations...

ISE upgrade 1.2: Self-provisioning portal not working

Hi all,
I need help with Self-Provisioning portal flow not showing the agent installation page after upgrade from 1.1.1 to 1.2 on a couple of 3315. I've configured all the pieces as instructed by BYOD SBA guide at http://www.cisco.com/en/US/docs/solutions/SBA/February2013/Cisco_SBA_SLN_BYOD_InternalCorporateAccessDeploymentGuide-Feb2013.pdf
Screenshot of page is attached:
I've checked ise-console.log application log file and found two errors correponding to the first page:
[portal-http-84431][] SystemConsole -::c0a8a82a000000d7523c70f9::guest:- com.cisco.cpm.provisioning.exception.ProvisioningException: java.security.cert.CertificateException: Unable to initialize, java.io.IOException: DerInputStream.getLength(): lengthTag=127, too big.
[portal-http-84431][] SystemConsole -::c0a8a82a000000d7523c70f9::guest:- at com.cisco.cpm.provisioning.cert.CertProvisioningFactory.initialize(CertProvisioningFactory.java:333)
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Looks like something is wrong with a certification file, but I cannot find what is. I've exported and re-installed current server certificates (as instructed by upgrade guide for 1.2) and nothing changed.
Can somebody please help?
Thanks,
L

Errors When Adding Devices to My Devices Portal
Employees cannot add a device that is already added if another employee has previously added the device so that it already exists in the Cisco ISE endpoints database.
If employees are attempting to add a device that supports a native supplicant, recommend that they use that instead. That registration process will overwrite the original registration and switch ownership to the new user.
If the device is a MAC Authentication Bypass (MAB) device, such as a printer, then you must resolve ownership of the device, and if appropriate, remove the device from the endpoints database so that the new owner can successfully add the device.
For more information on self-provisioning.
http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_mydevices.html Errors When Adding Devices to My Devices Portal
Employees cannot add a device that is already added if another employee has previously added the device so that it already exists in the Cisco ISE endpoints database.
If employees are attempting to add a device that supports a native supplicant, recommend that they use that instead. That registration process will overwrite the original registration and switch ownership to the new user.
If the device is a MAC Authentication Bypass (MAB) device, such as a printer, then you must resolve ownership of the device, and if appropriate, remove the device from the endpoints database so that the new owner can successfully add the device.
For more information on self-provisioning.
http://www.cisco.com/en/US/docs/security/ise/1.2/user_guide/ise_mydevices.html

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I have generated and published the files for multiscreen html5. The default screen layout is Desktop_layout. When I access index.htm directly from the published location, every function and all details work beautifully. However, once I host the published files in IIS, and type the URL in Google Chrome, the screen layout is all messed up. TOC, Index, Glossary and the Search function does not work. Please help/suggest/guide.

Could this be related to IIS? I host it locally on IIS (8.0 on Windows 8.1 Pro) and on Apache without any problems. But IIS can give trouble if the folder security options are not set correctly, so please make sure the IIS User has full read rights on all directories and files.
Kind regards,
Willam

Self secured page not working in multiple sessions of same browser

Hi
I have created a selfsecured page by making security mode of page 'selfsecured' and adding validateParameter() in page controller.I didnt do guest user/resp setup as I want user to manually provide user id and choose responsibility,XLA_LINESINQ_GL_DRILLDOWN is a seeded function so no changes there.
I am seeing very inconsistent behavior.
1)At some times when I invoke function through url
http://rws60180rems.us.oracle.com:8049/OA_HTML/RF.jsp?function_id=XLA_LINESINQ_GL_DRILLDOWN&jeHeaderId=64524&jeLineNum=1&jeSource=Payables&searchType=customize
I get error "You are not authorized to access the function SLA: View Subledger Journal Entry Linesfrom a GL Journal Line. Please contact your System Administrator."
2)On other times url works and user is taken to Ebs R12 login page,after providing login credentials user is able to view the page.But If I invoke same url or url with different parameters in different tab of browser or different window of same browser,get following error.Basically user can invoke this function and use this url only one at a time which is not practical in real world
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Am I missing something in my implementation?Are there any fnd profiles which control page behavior.Does OAF support that self secured pages successfully open in multiple browser windows.
Preeti

Hi,
Is there any specific requirement to make the page as self secured, as most of the self selcured pages are build for guest user account. If there is any, kindly share.
Now lets talk about the behaviour of the pages in different scenarios
1) I get error "You are not authorized to access the function SLA: View Subledger Journal Entry Linesfrom a GL Journal Line. Please contact your System Administrator."
Comment: As OAF pages does certain initialization like setting org_id, language etc based on the login user. But as you are trying to access the page by directly hitting the URL on browser, this might be one of the reason that you are getting above error.
2) On other times url works and user is taken to Ebs R12 login page,after providing login credentials user is able to view the page.But If I invoke same url or url with different parameters in different tab of browser or different window of same browser,get following error.Basically user can invoke this function and use this url only one at a time which is not practical in real world
Comment: As there is an active transaction and session for the browser, so it won't allow you to start with another transaction. But still can you try to do the same in another machine. Some of the browser allows you to have different session.
Regards,
Gyan

Self Extracting Archives not working?

I downloaded a file that comes as a .sea (self extracting archive). Rumor has it I'm supposed to double click it to extract, but when I do, OS X asks me what program I want to use. The exact same file just opens on my friend's machine running Tiger, but not mine?
Questions:
1. Shouldn't it just open it? I thought that was the point... Anything I need to setup ot make it work?
2. In my efforts to solve it, I picked "Stuffit Expander" when it asked me what App to use to open the .sea. How can I un-register .sea with Stuffit so that, in case Tiget does decide to finally open the file, it isn't being sent to Stuffit?
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Very weird how they created that file.
When I double click on HPA3.sea, the OS asks what I want to open it with. Meaning that the file has no extension (visible or hidden) and no type/creator tags. So the OS has no idea what to do with it.
So I launched Stuffit Deluxe and chose it through the Open command. It then says, "The archive you are opening cannot be browsed. Would you like to expand it instead?". I choose yes, and it creates a file named "HPA3.1.sea", which still has no icon, but behaves like an application when I double click it. It then goes on to install some Photoshop actions.
So if you drop it on the Stuffit Expander, you should be getting another similarly named file. Either in the same location as the original, or in the folder where the Expander sits. If you're not getting it in either location, then try downloading the latest Expander from Allume's site. The Expander is free.

Self.navigationController pushViewController not working

I am currently developing an Split View iPad app and have some problems with pushing on a view on a UINavigationController.
In the rootviewcontroller i am pushing a new view on the detail side with this code:
RootViewController.m
- (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath
    UIViewController *localdetailViewController = nil;
    UIViewController *detailView;
    detailView =[[QuestionViewController alloc] initWithNibName:@"QuestionView" bundle:nil];
    localdetailViewController=detailView;
    detailView=nil;
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QuestionViewController.m
- (void)tableView:(UITableView *)tableView didSelectRowAtIndexPath:(NSIndexPath *)indexPath
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But when the cell is clicked it highlights blue and nothing happens. Why is there nothing happening?
Note: i can add navigation buttons to the uinavigationcontroller with self.navigationItem.

Try this one
[self presentModalViewController:myViewC animated:YES];

WSUS 3.0 SP2 on Server 2008 R2 not working (no console or other access)

Hi,
In a brand new network with all 2008 R2 servers I setup WSUS. Initially I could not install the role from the Roles tool in Windows and had to install it from a downloaded file from Microsoft (which I later read is due to 2008 R2).
This ran fine for about 2 weeks, I had all the clients and workstations in groups, approving updates and installing them.. all tickety boo and then one day the console wont connect and I have not been able to get back into WSUS to do anything. I tried removing
and re-installing WSUS (both keeping the local database and then deleting it the second time) but nothing helps. My event log reports the following every 6 hours:
Event ID 13042 - Self-update is not working
Event ID 12002 - The reporting web service is not working
Event ID 12012 - The API Remoting Web Service is not working
Event ID 12032 - The Server Synchronization Web Service is not working
Event ID 12022 - The Client Web Service is not working
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The server DOES have .net 4.0 installed
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All servers are 2008 R2
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While it was working, I can't recall installing anything that may have broken it, however typically Windows patches do not cause problems on our machines, so I do not pay too close attention to what gets installed.. Perhaps one of these updates broke WSUS?
Can anyone offer some suggestions for how to troubleshoot this and try get things moving again?
Thanks!

Hi,
> then one day the console wont connect and I have not been able to get back into WSUS to do anything.
Any error message when you launch WSUS console?
You mentioned you have Kaspersky Endpoint Security software installed on WSUS server, have you configured antivirus software to exclude WSUS content directory?
If you cannot access the WSUS console and a timeout error message appears, the CPU of the WSUS server may be at, or very close to, maximum utilization, which causes the database software to time out. If the database software times out, the WSUS console cannot
be displayed.
One way of inadvertently overtaxing your WSUS server is to have antivirus software monitor the WSUS content directory. During synchronization, the antivirus software can overload the CPU.
Please ignore WSUS content in your antivirus software and check the result.
For more information please refer to following MS articles:
Issues with the WSUS 3.0 SP2 Administration Console
http://technet.microsoft.com/en-us/library/dd939877(v=WS.10).aspx
The DSS Authentication Web Service is not working.
http://social.technet.microsoft.com/Forums/en-US/configmgrsum/thread/c901eb7b-7c20-4fb8-87dd-93f128ec8703
WSUS web services not working
http://social.technet.microsoft.com/Forums/en/winserverwsus/thread/5b443a1c-01eb-4b73-ad06-03700032bec2
Lawrence
TechNet Community Support

Self-Paced Learning - Bookmark not working in Captivate 5

I followed the directions of adding a Table of Contents to one of my captivate projects and selecting Self-Paced Learning in order to create a bookmark but this does not work. I have saved it as Adobe Flash 9 and Adobe Flash 10 but I am not getting the message about starting where I left off when either refreshing the browser or exiting and going back in. What am I missing?
Thanks for your time,
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All slides in the presentation are marked as continue. I have gone
through the first 5 slides and when I refresh the browser or exit out of
Internet Explorer and open the project again it just starts at the
beginning.
Brenda
From:   Lilybiri <[email protected]>
To:     Brenda Dersham <[email protected]>
Date:   01/25/2011 08:33 AM
Subject:        Self-Paced Learning - Bookmark not
working in Captivate 5
Hello Brenda,
How did you check: after uploading to a LMS?
You have to be aware of the fact that a slide will be marked as 'viewed'
only when the playbar has played the whole slide till the end. If you do
pause slides with a click box, button, TEB and attach the action 'Go to
Next slide' or something similar instead of the default action 'Continue'
this will not happen and the slide will not be marked as completed.
Lilybiri

Self paced learning does not work properly in lms

I made a course and I want learners to go back to the point they last visited when returning.
The page last visited is remembered (It is stored in our database) but it is reset to 0 when the course is opened again.
I've tried al possible combinations in self-paced learning and 'resume data' in the quiz options.
In all combinations the page is remembered but set to 0 when the course is opened again.
What can I do to make sure the course does not reset the 'last page visited'.
I'm using Captivate 5 / and a internal lms we made ourselves.
The quiz reporting settings are:
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Standard AICC
Complete/incomplete
Percent
Quiz results and slide views
Report score
Astrid

Hello Astrid,
Too bad that each LMS has different reactions, are you sure it has this functionality. Here only the tips that are clear.
In the LMS Customization settings, check that 'Never send Resume data' is unticked.
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Why self-defined access sequences of free goods can not work?

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I have maintained access sequences of free goods self-defined.but when i creat the SO it does not work!
when i used the standard access sequences ,it is OK .
Can anybody tell me why?
thanks in advance

Dear Sandy,
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Regards,
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Thanks,
HC

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Hello, and Welcome to the HP Support Community!
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TOC Self-Paced Study not working

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