TOC won't open from CSH links consistently

We have a help site for our online application built in
RoboHelp. Embedded in our app are context-sensitive links to a
WebHelp project.
However, using these links, it's inconsistent as to whether
the TOC books opens or not when WebHelp launches. We've explored
all the setup options in the TOC, and even with 2 topics set up
with identical parameters, they can behave differently.
What's the trick?

Hey, I am fighting the same prob now. Had difficulties with
csh and FireFox: If a call pointed on a topic that was linked to in
a book it would jump to the next higher book.
So, I hacked within whthost.js the function syncInit()
starting at line 1018 so that the variable gInSync is able to have
the value true after leaving the function.
Now, (and also without that hack), I am encountering the same
problem in FireFox as Paul Columbo... and I am really a bit
clueless.
Cheers
Falk

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