Today after attempting to install latest MS windows updates (Service Pack 2) my Touchsmart has faild

My HP Touchsmart has failed today to successfully upload an MS service pack update today for Windows 7 and has gone into a loop of trying to install and then revert the update. The machine is unserviceable now. What can you suggest to get me going again. I am sending this message from another machine.
Laurence Browne

Hi Laurence,
Please have a look at the following page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01835735&cc=us&lc=en&dlc=en&product=4176682&tmp...
Scroll down to halfway the page where it says "Restoring when Windows 7 cannot start normally". This will do a Microsoft System restore to an earlier time so for example to yesterday. You will be able to select a restore point in a list which you will get during this process. Go back to for example 1 day before this problem occurred.
Greetings
Philippe
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

Similar Messages

An error occurred attempting to install SQL Server 2008 Express Service Pack 1

i have Setup application with complete prerequisite requirement package create from Visual Studio 2010 setup application.And yes this setup working fine in windows 7 and windows vista but not working in windows xp service pack 3.and getting error when install "An error occurred attempting to install SQL Server 2008 Express Service Pack 1"Give me solution as soon as possible.I have listed summery.txt and log.txt. please refer it.Summery.txt
===============================================================Component SQL Server 2008 Express has failed to install with the
following error message:
"An error occurred attempting to install SQL Server
2008 Express Service Pack 1."
The following components were successfully
installed:
- Microsoft .NET Framework 4 Client Profile (x86 and
x64)
The following components failed to install:
- SQL Server 2008
Express
See the setup log file located at
'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\install.log' for more
information.Install.log
==========================================================================The following properties have been set:
Property: [AdminUser]
= true {boolean}
Property: [InstallMode] = HomeSite {string}
Property:
[ProcessorArchitecture] = Intel {string}
Property: [VersionNT] = 5.1.3
{version}
Running checks for package 'Windows Installer 3.1', phase
BuildList
The following properties have been set for package 'Windows
Installer 3.1':
Running checks for command
'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe'
Result of running
operator 'VersionGreaterThanOrEqualTo' on property 'VersionMsi' and value '3.1':
true
Result of checks for command
'WindowsInstaller3_1\WindowsInstaller-KB893803-v2-x86.exe' is
'Bypass'
'Windows Installer 3.1' RunCheck result: No Install
Needed
Running checks for package 'Microsoft .NET Framework 4 Client Profile
(x86 and x64)', phase BuildList
Reading value 'Version' of registry key
'HKLM\Software\Microsoft\NET Framework Setup\NDP\v4\Client'
Unable to read
registry value
Not setting value for property
'DotNet40Client_TargetVersion'
The following properties have been set for
package 'Microsoft .NET Framework 4 Client Profile (x86 and x64)':
Running
checks for command 'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe'
Result of
running operator 'ValueEqualTo' on property 'InstallMode' and value 'HomeSite':
true
Result of checks for command
'DotNetFX40Client\dotNetFx40_Client_x86_x64.exe' is 'Bypass'
Running checks
for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe'
Result of running
operator 'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite':
false
Skipping ByPassIf because Property 'DotNet40Client_TargetVersion' was
not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser'
and value 'false': false
Result of running operator 'VersionLessThan' on
property 'VersionNT' and value '5.1.2': false
Result of running operator
'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64':
false
Result of checks for command
'DotNetFX40Client\dotNetFx40_Client_setup.exe' is 'Install'
'Microsoft .NET
Framework 4 Client Profile (x86 and x64)' RunCheck result: Install
Needed
Running checks for package 'SQL Server 2008 Express', phase
BuildList
Running external check with command
'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\SqlExpress2008\SqlExpressChk.exe' and
parameters '10.0.1600 1033'
Process exited with code 2
Setting value '2
{int}' for property 'SQLExpressChk'
The following properties have been set
for package 'SQL Server 2008 Express':
Property: [SQLExpressChk] = 2
{int}
Running checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE'
Result of running operator
'ValueNotExists' on property 'VersionNT': false
Result of running operator
'VersionLessThan' on property 'VersionNT' and value '5.1.2': false
Result of
running operator 'VersionEqualTo' on property 'VersionNT' and value '5.2.0':
false
Result of running operator 'VersionEqualTo' on property 'VersionNT' and
value '5.2.1': false
Result of running operator 'ValueEqualTo' on property
'AdminUser' and value 'false': false
Result of running operator
'ValueEqualTo' on property 'SQLExpressChk' and value '-1': false
Result of
running operator 'ValueEqualTo' on property 'SQLExpressChk' and value '-2':
false
Result of running operator 'ValueEqualTo' on property 'SQLExpressChk'
and value '-3': false
Result of running operator 'ValueEqualTo' on property
'SQLExpressChk' and value '-4': false
Result of running operator
'ValueLessThan' on property 'SQLExpressChk' and value '-4': false
Result of
running operator 'ValueNotEqualTo' on property 'ProcessorArchitecture' and value
'Intel': false
Result of running operator 'ValueNotEqualTo' on property
'SQLExpressChk' and value '1': true
Result of checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE' is 'Bypass'
Running checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE'
Result of running operator
'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel':
false
Result of running operator 'ValueNotEqualTo' on property
'SQLExpressChk' and value '2': false
Result of checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE' is 'Install'
Running checks for
command 'SqlExpress2008\SQLEXPR_x64_ENU.EXE'
Result of running operator
'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'amd64':
true
Result of checks for command 'SqlExpress2008\SQLEXPR_x64_ENU.EXE' is
'Bypass'
Running checks for command
'SqlExpress2008\SQLEXPR_x64_ENU.EXE'
Result of running operator
'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'amd64':
true
Result of checks for command 'SqlExpress2008\SQLEXPR_x64_ENU.EXE' is
'Bypass'
'SQL Server 2008 Express' RunCheck result: Install Needed
EULA
for components 'Microsoft .NET Framework 4 Client Profile (x86 and x64)' was
accepted.
EULA for components 'SQL Server 2008 Express' was
accepted.
Copying files to temporary directory
"C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\"
Downloading files to
"C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\"
(11/15/2014 3:59:51 PM)
Downloading 'DotNetFX40Client\dotNetFx40_Client_setup.exe' from 'http://go.microsoft.com/fwlink/?linkid=182804'
to 'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\'
Download completed at
11/15/2014 3:59:53 PM
Verifying file integrity of
C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\DotNetFX40Client\dotNetFx40_Client_setup.exe
WinVerifyTrust
returned 0
File trusted
(11/15/2014 3:59:53 PM) Downloading
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE' from 'http://go.microsoft.com/fwlink/?LinkID=153228&clcid=0x409'
to 'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\'
Download completed at
11/15/2014 4:00:22 PM
Verifying file integrity of
C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\SqlExpress2008\SQLEXPR32_x86_ENU.EXE
WinVerifyTrust
returned 0
File trusted
Running checks for package 'Microsoft .NET
Framework 4 Client Profile (x86 and x64)', phase BeforePackage
Reading value
'Version' of registry key 'HKLM\Software\Microsoft\NET Framework
Setup\NDP\v4\Client'
Unable to read registry value
Not setting value for
property 'DotNet40Client_TargetVersion'
The following properties have been
set for package 'Microsoft .NET Framework 4 Client Profile (x86 and
x64)':
Running checks for command
'DotNetFX40Client\dotNetFx40_Client_setup.exe'
Result of running operator
'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite':
false
Skipping ByPassIf because Property 'DotNet40Client_TargetVersion' was
not defined
Result of running operator 'ValueEqualTo' on property 'AdminUser'
and value 'false': false
Result of running operator 'VersionLessThan' on
property 'VersionNT' and value '5.1.2': false
Result of running operator
'ValueEqualTo' on property 'ProcessorArchitecture' and value 'IA64':
false
Result of checks for command
'DotNetFX40Client\dotNetFx40_Client_setup.exe' is 'Install'
'Microsoft .NET
Framework 4 Client Profile (x86 and x64)' RunCheck result: Install
Needed
Verifying file integrity of
C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\DotNetFX40Client\dotNetFx40_Client_setup.exe
WinVerifyTrust
returned 0
File trusted
Installing using command
'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\DotNetFX40Client\dotNetFx40_Client_setup.exe'
and parameters ' /q /norestart /ChainingPackage ClientX64ClickOnce /lcid
1033'
Process exited with code 0
Running checks for package 'Microsoft
.NET Framework 4 Client Profile (x86 and x64)', phase AfterPackage
Reading
value 'Version' of registry key 'HKLM\Software\Microsoft\NET Framework
Setup\NDP\v4\Client'
Read string value '4.0.30319'
Setting value
'4.0.30319 {string}' for property 'DotNet40Client_TargetVersion'
The
following properties have been set for package 'Microsoft .NET Framework 4
Client Profile (x86 and x64)':
Property: [DotNet40Client_TargetVersion] =
4.0.30319 {string}
Running checks for command
'DotNetFX40Client\dotNetFx40_Client_setup.exe'
Result of running operator
'ValueNotEqualTo' on property 'InstallMode' and value 'HomeSite':
false
Result of running operator 'VersionGreaterThanOrEqualTo' on property
'DotNet40Client_TargetVersion' and value '4.0.30129': true
Result of checks
for command 'DotNetFX40Client\dotNetFx40_Client_setup.exe' is
'Bypass'
'Microsoft .NET Framework 4 Client Profile (x86 and x64)' RunCheck
result: Install Succeeded
Running checks for package 'SQL Server 2008
Express', phase BeforePackage
Running external check with command
'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\SqlExpress2008\SqlExpressChk.exe' and
parameters '10.0.1600 1033'
Process exited with code 2
Setting value '2
{int}' for property 'SQLExpressChk'
The following properties have been set
for package 'SQL Server 2008 Express':
Property: [SQLExpressChk] = 2
{int}
Running checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE'
Result of running operator
'ValueNotEqualTo' on property 'ProcessorArchitecture' and value 'Intel':
false
Result of running operator 'ValueNotEqualTo' on property
'SQLExpressChk' and value '2': false
Result of checks for command
'SqlExpress2008\SQLEXPR32_x86_ENU.EXE' is 'Install'
'SQL Server 2008 Express'
RunCheck result: Install Needed
Verifying file integrity of
C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\SqlExpress2008\SQLEXPR32_x86_ENU.EXE
WinVerifyTrust
returned 0
File trusted
Installing using command
'C:\DOCUME~1\BS\LOCALS~1\Temp\VSD8C9.tmp\SqlExpress2008\SQLEXPR32_x86_ENU.EXE'
and parameters '/q /hideconsole /action=Upgrade /instancename=SQLEXPRESS
/skiprules=RebootRequiredCheck'
Process exited with code
-2068578302
Status of package 'Microsoft .NET Framework 4 Client Profile (x86
and x64)' after install is 'InstallSucceeded'
Status of package 'SQL Server
2008 Express' after install is 'InstallFailed'
S S Manne

Hi Manne,
As your description, you come across an error when trying to install SQL Server 2008 express Service Pack 1 on windows XP Service Pack 3 machine. From your error log, I get the error(unable to read registry value). As my analysis, the issue could be due
to that your account doesn't have access to registry. Below are the recommendations for troubleshooting the issue.
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2. Please follow the steps below to make sure that you have granted the right permission to registry.
a. Located HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server in registry.
b. Right click and go to Permission, then you could see user accounts or groups. If your user account is not in the list, you could click Add to add your account there.
c. Select your account and Click on Advance.
d. Check on both check box ('Include inheritable permissions from this object's parent'.
and 'Replace all child object permissions with inheritable permissions from this object'), click OK.
e. Click OK again.
Regards,
Michelle Li

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All Hotfixes and SPs have switches on the EXEs to allow for silent
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[email protected] wrote:
> Zen 3.2 snap shot to force out windows 2000 service packs and critical
> patches
> has anyone used MSI to do the installations of services packs.

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Hey,
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Cheers
Ash.

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

Rescue And Recovery Installation On Clean Install Of Windows XP Service Pack 2

Hey,
I have recently purchased a refurbised IBM ThinkPad T40 2373-82M laptop computer. When I received the computer it did not have any recovery partition or recovery CD's that came with it. I then installed my own personal copy of Windows XP Service Pack 2 on the machine and installed drivers and applications individually by downloading them off the Lenovo support website. However, I have attempted to install the latest version of the ThinkVantage Rescue And Recovery Program (Version 4.20) on my computer but I end up with the following error: 'There is not enough free space on the computer to install or upgrade the Rescue and Recovery environment'. When I did a full clean install on the system I deleted all partitions that were on the computer at the time during the Windows XP installation and made a single NTFS partition. There were two 20GB partitions on the hard drive when I bought it, but neither of them were the IBM Rescue and Recovery partition. Could it be possible for me to install this software on my laptop, and make a Rescue and Recovery partition, now and make it the same way it would of been when it left the IBM factory?
Any help would be greatly appreciated.
Cheers
Ash.
Message Edited by asin123 on 04-04-2008 10:45 PM
Moderator Note; Please do not duplicate posts - Thread locked.
Message Edited by andyP on 04-04-2008 02:11 PM

asin123 wrote:
I hope this solution is easy to follow and helps anyone who has had the same problems as me.
Thanks for coming back and sharing the solution with others!
English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

HP UFT 12.02 not installing on Windows 7 Service Pack 1

HP UFT 12.02 is not installing on Windows 7 Service Pack 1. But the Install Guide says it supports and recommends Windows 7 Service Pack 1 as the Operating System.

Hey Hello Dear,
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Note: Before installing SQL SERVER again format UR PC/lapy once.
After this if it gives error while installation then plz change ur setup and try again.
This will be helpful.
Best of Luck
Regards,
Sandesh

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If you have any feedback on our support, please send to [email protected]

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