Today bought 4 Ipod touch. Synchronize failed. Synchronization stops on the preview step. What to do?

Today bought 4 Ipod touch. Synchronize failed. Synchronization stops on the preview step. What to do?

ipod repair options - https://discussions.apple.com/thread/3900047
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/

Similar Messages

  • Bought iPod touch on Sunday - do I get the apps for free?

    Hi
    I bought the iPod touch on Sunday (the 13th) from my local apple store, part of their policy is that I have 14 days to take it back whether it's faulty or not. So in theory I could go back and get my money refunded and then buy another iPod touch which should come with the advertised software (the mail apps etc). Does anyone know if I have to perform this ridiculous task or will I be updated for free as in the case of people buying mac computers within a certain period of time of a new OS coming out?
    Thanks

    Thanks for the info and the quick reply. I just phoned apple tech support and after being transferred around the houses a number of times I was told firstly that the new iPod touch doesn't come with the software- so I directed the guy to the website to prove that it does, then he said I would just have to pay for it. I then said how about issuing me a gift card for £12.99 (the cost of the "upgrade" in the UK) and was again told there was nothing to be done. So I'm going to take it back to the apple store for a refund and to be honest I'm not sure I'm going to bother buying a new version after this.

  • IOs 7.0.4, and my iPod Touch 5th gen has stopped recognizing the majority of my songs

    Hi,
    I recently updated my iPod to iOS 7.0.4 and when I went to play some songs in my iTunes library the music player would skip past most of the songs and remove them from my library. Sometimes this would happen across all the songs under an artist, however it would still display that I had 30+ songs available from the menu. I have tried resetting my iPod, but this didn't help.
    Any suggestions?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync all music and resync
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • So i hit dont transfer and now i need to transfer how do i change that. itunes also does not respond and laggs when i connect my device which is ios7 apple 5th gen ipod touch. so it willl stop in the middle of my sync any suggestions. windows 8.1 computer

    itunes store trouble. my backups are encrypted and i forgot password soooooo.......ya

    so i figred out how to fix the issue. for windows users hit the alt key so the menu appears. the click file and hover over devices. then hit transfer purchuses to device or from device.

  • I don´t find my iPod Touch, and I don´t have the iCloud thing, what should I do to find it?' =/

    Hey! My iPod is lost =( The caractheristics of it are: black iPod, blue case, and the home button doesn´t work, please, if you have it, please tell me

    Hi Cynthia,
    If you did not have Find My iPod enabled, and you do not have iCloud, then you cannot track it. You can report it to the police, you should change your AppleID password, and then all you can do is old fashioned detective work - start with the last place you remember having it, and check every place in between that point and now....
    Sorry you lost your iPod - hope you find it!
    Cheers,
    GB

  • How do I get my computer to recognize my iPod touch? I have tried all the steps already.

    How do I get my computer to recognize my iPod touch? I have tried all the support steps online already.

    Did you do everthing here including removing and reinstalling all the the Apple software using the instruction within?
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    Then try another computer to help determine if the problem is a compter or iPod problem.

  • HT201412 so today my ipod touch 4 gen ios 5.1.1 stopped responding to touch and then it got really hot and died so i try to charge it... nothing happens. what should i do?

    so today my ipod touch 4 gen ios 5.1.1 stopped responding to touch and then it got really hot and died so i try to charge it... nothing happens. what should i do?

    retrojustin wrote:
    ...and then it got really hot and died so i try to charge it... nothing happens. what should i do?
    Call Apple.

  • HT1459 Whenever I try to activate my 4th generation iPod Touch bought today, via my home router (Asus) which has a good signal, I get the warning: "Your iPod Touch could not be activated because the activation server cannot be reached." Very frustrating.

    Whenever I try to activate my 4th generation iPod Touch bought today, via my home router (Asus) which has a good signal, I get the warning: "Your iPod Touch could not be activated because the activation server cannot be reached." Very frustrating. When I try to activate it via iTunes on my HP laptop, it won't do it either. Very frustrated and unimpressed.

    You are running into the activation lock.
    iCloud: Find My iPhone Activation Lock in iOS 7
    You have to either enter the Apple/iCloud ID and password in order to activate the iPod for use. Or you can try to dissassociate the iPod for that account by:
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If you can't do that you have a nice, thin but expensive brick

  • Just bought Ipod Touch. Do I need to pay for 2.0?

    I just bought my Ipod Touch today thinking that since I am buying it after Rel 2.0 has been released, it should be included with it. However, when registering it, it still asks me if I want to upgrade/buy Rel. 2.0. Should it not be included with the new purchase?

    Greetings,
    hayden1250 wrote:
    Yes you have to pay for the upgrade. It just comes down to bad timing really.
    ... jumping in here with what I hope is not a obvious question ...
    OK. So how long until the iPod Touch(es) will start shipping with the 2.0 firmware (If ever?)
    The pages on Apple’s website for the iPod Touch, and in the Apple store, don’t seem to mention which firmware version is on the Touch.
    James T. Savidge, Sunday, July 13, 2008

  • My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer.  This happened after I agreed to a failed software update.

    My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either.  This happened after I agreed to a software update which failed.  How can I get it going again?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    and
    try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch 4g is not being recognised on my new toshiba laptop. The ipod touch starts charging then stops. This keeps continuing. Please help.

    my ipod touch 4g is not being recognised on my new toshiba laptop or itunes. Its not being shown on my computer and its not shown as 'unspecified' in the 'devices window'. The ipod touch starts charging then stops this keeps continuing like a ongoing circle. Please help.
    I have tried on my family members laptop and its seems to be picking up. So the ipod or the usb wire is not the issue.
    I have tried everything from reinstalling itunes and updating windows.
    I have tried the diagnostics test and its still says the ipod cannot be found.

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • I bought Ipod touch from US. right now I am in Thailand but I could not change my official account

    I bought Ipod touch from US. right now I am in Thailand but I could not change my official account as in my country. It keeps be as Canada why?

    Have you edited your account to change the address to a Thailand one and the payment method to a Thialand one?
    See:
    How to Change Your App Store Account Location | eHow.com

  • I've just bought an ipod touch. I cannot get beyond the question asking me for a network name. I don't have a mobile telephone which I think this question is referring to. All I want from an ipod is to listen to music. What should I do?

    I've just bought an ipod touch but I cannot get beyond the question asking me for a network name. I don't have a mobile telephone which I think this question is referring to. All I want from an ipod is to listen to music. What should I do?

    You have to activate a new iPod by either setting it up via wifi network that has an internet connection on to connect to a computer that has iTunes and an internet connection.
    You can go to an Apple store or or to a friend's house if necessary

  • Ok i just bought a used 2nd or 3rd generation ipod touch and it has a password i dont know what to do

    Ok i just bought a used 2nd or 3rd generation ipod touch and it has a password i dont know what to do

    The blue Recovery mode here and in my first reply is a link that provides the instructions for recovery mode.

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