Today my Photoshop began locking up
My Photoshop began locking up and shutting down today each time I tried to save a file as a .PNG.
Yeah, ya know, your request for help is next to useless...what version of Photoshop? What OS? What version?
If you want help, you need to help the helper...we can't read minds ya know.
Similar Messages
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while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.
Hi wiesenruth,
If you are having issues starting up or booting your computer, you may find the following articles helpful:
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden -
I tried to upload 97 pictures from my cell phone to photoshop elements 6 on my computer. The first 31 uploaded then photoshop became locked up and I can't do anything with it. I went back through my camera and turns out there were 2 videos of my daughter riding her bike for the first time that come right after picture 31..This has apparently caused the lockup but I don't know what to do. The adobe phone line help support guy had no idea either and said he could'nt support 6.o anyway and sent me to this forum he said was run my adobe photoshop engineers who could help me. I was able to upload all 97 pix plus the two short videos to a windows viewer on my comupter and have deleted the videos off my cameras memory card. When I tried to upload the 97 pix again to photoshop 6.0 it locks up and says these pix already exist in photoshop. I'm very technologically challenged and haven't backed up the pictures on my photoshop in a couple years (Yes..I know..not smart!) So, can one please tell me how to fix this problem? Thanks so much!!!!!!
Hi Emma,
Did you manage to find a solution for this? We are in NZ and having the same issue across out network of agency computers... Our IT supports answer is to overhaul the machines (at a huge cost!) but we're not even sure this is going to work... a bit ridiculous that you pay for a product you can't use properly and then have to pay for someone to fix it, which even then, might not work!
If you haven't found a solution, we did find a way around the vaildation for Photoshop, Indesign, Illustrator and Bridge. At the validation screen if you click on the text to sign in as another user, it takes you to another screen. Resign in as the same user (yourself) and then it should let you access these programmes. Although you have to do it everytime you open it. Unfortunately we can't get it to work at all for Acrobat, it lasts about 2 seconds and then automatically quits.
Cheers,
Alaina -
my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??
Unless somebody else has a micracle workaround I don't know. Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.
-
I have had Photoshop CS5 installed and working on my computer since it was first released.
Today, it is operating very slow and locks up for 15-30 seconds at a time. When I check with Windows Task Manager I see the Status as "Not Responding". When I check the performance in Windows Task Manager I see the CU usage at only 0% or 1%.
I have deleted the Adobe Photoshop Settings File a number of times. I have shut down and restarted both the computer and Photoshop many times.
I can not get any work done with it operating this way. Can anyone give me a clue as to what may be causing this problem?
Edit: Further checking shows that the delay is very long to open the action window, and longer yet if I try to run any action. Every time I click to open the action window, or to run an action, their is about a 30-40 second delay before anything happens. If I close the action window I can continue working with much less delays.
LawrenceDo you have any drive letters mapped to them?
If so, try turning them on or unmapping them and see if the slowness problem abates.
If this is the problem, in the long run you could access them using UNC names (e.g., if you have drive W: pointed at \\SERVER\SHARE you could just open Explorer windows, etc. using \\SERVER\SHARE directly).
I've noticed my external MyBook USB backup drive spins up sometimes when I'm using Photoshop, and it quite possibly does slow things down while the system waits for it to get to speed. However that only takes 4 or 5 seconds so I just ignore it. It would be nice to one day figure out why Photoshop accesses that drive though. I certainly don't have it configured as scratch.
-Noel -
Photoshop CS6 locks up the computer while doing a few things.
I have been battling this issue since I installed CS6 on this machine. I have been able to reproduce this lock up consistantly using the Lighting Effects, and I can also get it to lock up while using the Lasso tool, and also setting guides, but those are less consistant. I have tried to switch the advanced graphics options around too. It is currently on normal though. I currently have the GeForce Drivers v. 320.14 installed, which at the time of this post is the most rtecent stable build. I have followed basically every post or suggestion I could find on the web to solve this issue, but nothing works as of yet. I have even gone so far as to try every GeForce driver from 295.73 to 320.14 with no luch at resolution. Some of the drivers let me get a little further with the lighting effects, but still eventually lock up the computer... Currently I have had to uninstall Photoshop and then re-install it just to get PDF export to work right, but even after updating to the newest version of PS, I still get these lockups.
Please let me know what I am missing here.
Here are the rest of my specs just in case.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 16338 MB
Free memory: 13543 MB
Memory available to Photoshop: 14709 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560 Ti/PCIe/SSE2
Display: 2
Display Bounds:= top: 0, left: 1920, bottom: 1080, right: 3840
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560 Ti
OpenCL Version:
Driver Version: 9.18.13.2014
Driver Date: 20130507000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560 Ti
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 90970809965929129572
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\VIDEO\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 558.9G, 503.6G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2012/01/18-15:07:40 66.492997 66.492997
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/02/09-16:00:02 4.0.93 66.496052
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/01/18-15:07:40 66.492997 66.492997
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/01/18-15:07:40 66.492997 66.492997
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/01/18-15:07:40 66.492997 66.492997
BIBUtils.dll BIBUtils 2012/01/18-15:07:40 66.492997 66.492997
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.0.5.19287 2.0.5.19287
CoolType.dll CoolType 2012/01/18-15:07:40 66.492997 66.492997
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 10.0
LogSession.dll LogSession 2.1.2.1640
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
wu3d.dll U3D Writer 9.3.0.113
Required plug-ins:
3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
ADM 3.11x01
Angled Strokes 13.0
Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.4
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Embed Watermark 4.0
Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Extrude 13.0
FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mezzotint 13.0
Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Pinch 13.0
Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.0
Shear 13.0
Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Sumi-e 13.0
Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Underpainting 13.0
Vanishing Point 13.0
Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
Wind 13.0
Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONEThe crash is still happening consistantly, even after updating to the latest and greatest of what Adobe has to offer:
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 16338 MB
Free memory: 13817 MB
Memory available to Photoshop: 14678 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 3
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.1 CUDA 4.2.1
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 2047 MB
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 560 Ti/PCIe/SSE2
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 560 Ti
Driver Version: 9.18.13.2014
Driver Date: 20130507000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 560 Ti
Video Card Memory: 2048 MB
Serial number: 90970809965929129572
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\VIDEO\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
E:\, 558.9G, 501.5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
ACE.dll ACE 2012/06/05-15:16:32 66.507768 66.507768
adbeape.dll Adobe APE 2012/01/25-10:04:55 66.1025012 66.1025012
AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
AdobeOwl.dll Adobe Owl 2012/09/10-12:31:21 5.0.4 79.517869
AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1686
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPScript.dll Adobe XMP Script 2012/02/06-14:56:27 66.145661 66.145661
adobe_caps.dll Adobe CAPS 6,0,29,0
AGM.dll AGM 2012/06/05-15:16:32 66.507768 66.507768
ahclient.dll AdobeHelp Dynamic Link Library 1,7,0,56
aif_core.dll AIF 3.0 62.490293
aif_ocl.dll AIF 3.0 62.490293
aif_ogl.dll AIF 3.0 62.490293
amtlib.dll AMTLib (64 Bit) 6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00) 1.000000
ARE.dll ARE 2012/06/05-15:16:32 66.507768 66.507768
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2012/06/05-15:16:32 66.507768 66.507768
BIBUtils.dll BIBUtils 2012/06/05-15:16:32 66.507768 66.507768
boost_date_time.dll DVA Product 6.0.0
boost_signals.dll DVA Product 6.0.0
boost_system.dll DVA Product 6.0.0
boost_threads.dll DVA Product 6.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.0.20577 2.1.0.20577
CoolType.dll CoolType 2012/06/05-15:16:32 66.507768 66.507768
data_flow.dll AIF 3.0 62.490293
dvaaudiodevice.dll DVA Product 6.0.0
dvacore.dll DVA Product 6.0.0
dvamarshal.dll DVA Product 6.0.0
dvamediatypes.dll DVA Product 6.0.0
dvaplayer.dll DVA Product 6.0.0
dvatransport.dll DVA Product 6.0.0
dvaunittesting.dll DVA Product 6.0.0
dynamiclink.dll DVA Product 6.0.0
ExtendScript.dll ExtendScript 2011/12/14-15:08:46 66.490082 66.490082
FileInfo.dll Adobe XMP FileInfo 2012/01/17-15:11:19 66.145433 66.145433
filter_graph.dll AIF 3.0 62.490293
hydra_filters.dll AIF 3.0 62.490293
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
image_compiler.dll AIF 3.0 62.490293
image_flow.dll AIF 3.0 62.490293
image_runtime.dll AIF 3.0 62.490293
JP2KLib.dll JP2KLib 2011/12/12-16:12:37 66.236923 66.236923
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1681
mediacoreif.dll DVA Product 6.0.0
MPS.dll MPS 2012/02/03-10:33:13 66.495174 66.495174
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CS6 CS6
Plugin.dll Adobe Photoshop CS6 CS6
PlugPlug.dll Adobe(R) CSXS PlugPlug Standard Dll (64 bit) 3.0.0.383
PSArt.dll Adobe Photoshop CS6 CS6
PSViews.dll Adobe Photoshop CS6 CS6
SCCore.dll ScCore 2011/12/14-15:08:46 66.490082 66.490082
ScriptUIFlex.dll ScriptUIFlex 2011/12/14-15:08:46 66.490082 66.490082
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 3, 0, 2010, 0406
updaternotifications.dll Adobe Updater Notifications Library 6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 6.0.0.24
WRServices.dll WRServices Friday January 27 2012 13:22:12 Build 0.17112 0.17112
Required plug-ins:
3D Studio 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Accented Edges 13.0
Adaptive Wide Angle 13.0
Angled Strokes 13.0
Average 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Bas Relief 13.0
BMP 13.0
Camera Raw 7.4
Chalk & Charcoal 13.0
Charcoal 13.0
Chrome 13.0
Cineon 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Collada 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Color Halftone 13.0
Colored Pencil 13.0
CompuServe GIF 13.0
Conté Crayon 13.0
Craquelure 13.0
Crop and Straighten Photos 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Crop and Straighten Photos Filter 13.0
Crosshatch 13.0
Crystallize 13.0
Cutout 13.0
Dark Strokes 13.0
De-Interlace 13.0
Dicom 13.0
Difference Clouds 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Diffuse Glow 13.0
Displace 13.0
Dry Brush 13.0
Eazel Acquire 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Embed Watermark 4.0
Entropy 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Extrude 13.0
FastCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fibers 13.0
Film Grain 13.0
Filter Gallery 13.0
Flash 3D 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Fresco 13.0
Glass 13.0
Glowing Edges 13.0
Google Earth 4 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Grain 13.0
Graphic Pen 13.0
Halftone Pattern 13.0
HDRMergeUI 13.0
IFF Format 13.0
Ink Outlines 13.0
JPEG 2000 13.0
Kurtosis 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Lens Blur 13.0
Lens Correction 13.0
Lens Flare 13.0
Liquify 13.0
Matlab Operation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Maximum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mean 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Measurement Core 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Median 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mezzotint 13.0
Minimum 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
MMXCore Routines 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Mosaic Tiles 13.0
Multiprocessor Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Neon Glow 13.0
Note Paper 13.0
NTSC Colors 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Ocean Ripple 13.0
Oil Paint 13.0
OpenEXR 13.0
Paint Daubs 13.0
Palette Knife 13.0
Patchwork 13.0
Paths to Illustrator 13.0
PCX 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Photocopy 13.0
Photoshop 3D Engine 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Picture Package Filter 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Pinch 13.0
Pixar 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Plaster 13.0
Plastic Wrap 13.0
PNG 13.0
Pointillize 13.0
Polar Coordinates 13.0
Portable Bit Map 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Poster Edges 13.0
Radial Blur 13.0
Radiance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Range 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Read Watermark 4.0
Reticulation 13.0
Ripple 13.0
Rough Pastels 13.0
Save for Web 13.0
ScriptingSupport 13.1.2
Shear 13.0
Skewness 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Smart Blur 13.0
Smudge Stick 13.0
Solarize 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Spatter 13.0
Spherize 13.0
Sponge 13.0
Sprayed Strokes 13.0
Stained Glass 13.0
Stamp 13.0
Standard Deviation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
STL 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Sumi-e 13.0
Summation 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Targa 13.0
Texturizer 13.0
Tiles 13.0
Torn Edges 13.0
Twirl 13.0
Underpainting 13.0
Vanishing Point 13.0
Variance 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Variations 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Water Paper 13.0
Watercolor 13.0
Wave 13.0
Wavefront|OBJ 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
WIA Support 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
Wind 13.0
Wireless Bitmap 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00)
ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Mini Bridge
Kuler
Installed TWAIN devices: NONE -
Hi all,
We've been having some problems with all of our Photoshop files recently. It seems to be a problem that's been duplicated throughout during the design progression.
When using finder to navigate through our design folders, it often locks up for 5 - 10 seconds per file while finder tries to load the preview thumbnails (and fails, showing just the psd icon). I checked compatibility was checked on save as. I also checked the colour profile was being embedded. On some files it wasn't so I checked this, but still having the same slowdown.
As a test I then deleted all the layers in the doc, saved it again - and even though the file only had one blank layer - it was 18mb in size!
I then made a new document of the same resolution, saved it - and boom. 120kb or so and preview works fine.
I then opened one of the problem PSD's with all the layers - dragged them over to a new document of the same size, saved it - and the file and preview in finder works fine.
Obviously there's something of around 18mb in weight in all of our old files that is causing a real issue with finder and previews. Other than layers (as there are none) - what could it be? We're using a mix of cs6 / cc and cc 2014.
Any help on this would be appreciated!OK, that means that the Finder is having problems with that folder. That could be due to corrupt disk data structures, or you could be hitting some of the known (and not yet fixed) bugs in MacOS's Finder related to thumbnails and metadata parsing.
As for file size - other metadata (especially image history, and sometimes color profiles) can really add to the file size. -
Photoshop CC locking up saying "Reading Camera Raw Format" when opening file from Lightroom
When I open a file from Lightroom, CC opens and asks about sending data to Adobe, and no matter what answer you give the program locks up at the "Reading Camera Raw Format" prompt.
What files from which camera do you use? Where are they stored? What system? Are Lightroom and Photoshop properly updated and use the same RAW settings? Provide more info.
Mylenium -
Photoshop CS6 Locked/Frozen/Stuck upon startup
I use Windows OS 7, Photoshop CS6. I've run this program on this computer many times before, but now when I try to run it, while it still makes it past the splash screen, the window will lock up in the bottom left corner (only the top right of the Photoshop window is visible). I am unable to manipulate the window in any way. If I cascade all of my desktop windows, photoshop comes back to a regular position, but the window is still completely locked. I've tried restarting the program, restarting the computer, I have added no plug-ins to the program, though I have tried the ctrl-shift-alt advice at the splash screen and no dialogue box will open. Please advise...
To reset you have to enter the keystrokes before you see the splash screen. Immediately after starting.
Look closely when it loads before resetting. See if you can see on what step it stops loading. -
PC; When I launch Adobe Photoshop CC, that I bought, the app "locks" down. It disables my power to create new files, etc. I have contacted multiple times, and all technicians failed to fix it. Any ideas?
P.S. Happy Holidays.All I had to do was update PhotoShop CC. Thanks anyways.
-
Photoshop CS "Locked" in windows vista 32 bit
Everything in CS works except for Photoshop. Error msg "failed to initialize. go to properties in windows explorer to unlock". I can't find any tab or button in explorer that has "lock" or "unlock". I've tried uninstalling and reinstalling. Run as administrator is set. All the properties match the same as properties for Illustrator and Indesign. Anti virus and windows defender are turned off. Any suggestions would be appreciated.
Zeno Bokar, YES, YES, YES, that worked. Thank you very much.
-
Hello,
I had PS CS6 since it came out, and it was steady as a rock. Ever since I've moved to PS CC, it locks up about every 30-60 minutes. It doesn't crash, just freezes. I have to Ctrl-Alt-Del and start the task manager and kill the application there to start over. Anybody else experienceing this? I'm running windows 7 on the same machine that had CS6 on it, and I'm not doing anything different than I used to do with CS6. I've applied all the patches that are available in CC.....
Thanks for any help or pointers.
Dougdswebb, Looks like PS is not getting the required resources. Reboot the machine and try the below suggestions.
Lets optimize PS for best performance and check. http://helpx.adobe.com/photoshop/kb/gpu-opengl-support-photoshop-cs4.html
Try resetting the PS CC preferences and check if it's an issue with corrupt preferences : http://forums.adobe.com/thread/375776
Try to open PS CC in Plugin Disabled mode and check the same. For that Press Shift+PS CC icon and hit Yes.
Please feel free to respond to this thread if you have any questions about the steps listed within the document. If you could also respond with the specific error message you receive, It would be appreciated. -
Photoshop 7 locks up when selecting the color picker.
My wonderful Photoshop 7 has worked perfectly for years, but now, when selecting the colour picker, the whole site locks up, requiring ending the task and losing the work in hand.
What operating system are you using?
I'd start by resetting the photoshop 7 preferences:
How to delete/reset Photoshop preferences -
I had a message that I had an update to my Photoshop Elements 7 and I clicked to do the update. Afterwards, I now can load the program but when I try to do a task, i.e. add a tag, start a new album, etc., the program locks up. I have rebooted mutiple times and the same issue is there. Do I reload the program? If so, will I loose the work I've done in Organize, etc.
The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Close Elements and click the Windows start button.
Navigate to:
John > AppData >Roaming >Adobe >Photoshop Elements >9.0 >Organizer
Delete the PSA file (with key symbol) and delete Status.dat
Re-start the program
N.B. replace John with your own user name
-
Any clues on how to restore the install of Photoshop CC to get it working again. Windows 8.1.1 Dell Laptop 64bit Summer School classes begin on June 2, 2014. Gota love computer program problems when one needs use of them. HELP
Run the cleaner tool and start from scratch.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium
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