Today, randomly my iPhone 5 stopped working. It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.PLEASEHELP
It has been on this black screen with the apple logo and some small white writing at the top of the screen for many hours. I've tried rebooting it and connecting to iTunes but nothing has worked.
PLEASE HELP!!!!!!!!
It likely means there was still water inside it and something has now shorted out and permanently damaged one or more components. THE very worst thing you can do with wet electronics is energize them - even a small drop of water inside on any of the circuitry or electrical contacts can cause catastrophic damage.
Take it to Apple for a free evaluation, but most likely you will need to replace it. For the out of warranty fee ($269.00 USD) you will get a refurbished replacement (like new, with a factory new screen and battery). An out of warranty replacement will also re-instate your remaining warranty, or 90 days warranty, whichever is longer.
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Any tips are very much appreciated.Place the iPod Touch into DFU mode. This will be similar to what the factory would do to install the iOS onto new iOS devices.
Placing it into DFU mode will allow you to "format" and install the current iOS for that device.
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HT4946 after i reset, all i see is connect to iTunes, but nothing happens after i do.
after i reset, all i see is connect to iTunes, but nothing happens after i do.
This should help:
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Try:
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- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
While updating my MacBook Pro to the newest software, it froze with a grayish screen with a Apple logo and a frozen pinwheel right below it. What can I do to finish updating or to fix this problem?
We can't help you if you don't even know what you are installing. Never install anything if you do not know what it is. Installings through Software Update always have explanations which you should be reading to see if you actually need and/or want them.
That being said, it appears you attempted to upgrade to Mavarick. Although I am not positive.
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Iphone 4 wont start, says connect to itunes but nothing happens
Hi, i woke up this morning and my Iphone 4 was at only 27% charge and saying my phone needed to be rebooted in itunes. The moment i unplugged it, it completely shut off. When i plug it in to the computer nothing happens and it wont pop up on itunes or show any sign of power. When i plug it into the wall the apple logo comes up and stays for about 20 seconds than disappears for the same amount of time and repeats. I cant use the buttons to restart, already tried that.
Hi bendiezel,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Hope this helps ...
- Judy -
We have two email accounts with virginmedia. After a day of intermittent messages yesterday, today my wife's email cannot connect to server. Had no problems before. Tried rebooting iPad and switching off and on the wifi to no effect.
FYI, this is a user to user technical support forum.
No one from Apple monitors, reads, or responds here.
Try the following:
Settings > General > Reset > Reset Network settings
If the Wi-Fi is still not working, basic troubleshooting from the Users Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
The vast majority of users upgrade with absolutely no issues.
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