Told to contact support when trying to make an in app purchase?
When i try to make a purchase it tells me to contact support? Why?
When try to purchase, error massage that contact itune support.
Can u give me resolve what's the issue?
Thank,
Similar Messages
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I am told to contact support when trying to purchase
)I am told to contact support when trying to purchase - I did change my password earlier and then it asked to verify my credit card - I put in security code and it told me to contact support......I need to purchase these songs
Click here and ask the iTunes Store staff for assistance.
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HT4009 When trying to make an In-App purchase it says Purchase cannot be completed. Why?
When trying to make an In-App purchase it says Purchase cannot be completed. Why? It has always worked.
rockyboy223 wrote:
I thought the question was implied. How do I get this fixed so I can make the in-app purchase?
By doing exactly what it said to do and what you have alrready done:
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Contacted itunes customer service on the phone (waste). They told me to use the fast lane on line. Any ideas how to fix whatever my problem is.
Not sure if I replyed in the right place so Im replying right to you
When I called they said I have to email tech support and will get help with in 48 hours then sent me a link to what they call Express lane which i guess is tech support. The problem Im having is the in app purchase Im trying to make is a 20% OFF deal and a limitted item for today only -
Why do i need to contact support when trying to make a payment?
when i signed into iTunes store it requests me to review my billing and payments, as i assumed i must have not had funds taken from my bank account for a previous purchase, therefore i entered my details for payment and it then gives me an error message saying " to complete transaction contact iTunes Support " i am wondering why is this as i know my bank has availble funds, but also on my previous iTunes when i use to log on if needing to check billing and payments it would show what i have purcahsed and how much is owed how comes this doesnt shoe how much is owed anymore ?
yea i have tried contacting them and still waiting on a reply i had noticed when signing in to the store it states i havent used the apple ID for the store before which is a total wrong statement as my apple ID i have purchased over 170 songs from itunes along with 3 movies and various tv shows and other apps but i got this new laptop in which i wish to transfer everything over to from an old laptop i know of how to do this but it came up with that " the Apple ID has not been used before" so im and abit of a " 2 and 8 " (state) on what is going on with my apple account... so am turning to everywhere for advice, i wish i could call an itunes rep to get this sorted quicker and easier....
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"Insufficient Remaining Store Credit" When Trying to Make an In-App Purchase
I'm having trouble purchasing in-app items on my iPhone 5S. I get a popup saying I have insufficient store credit but I literally just redeemed a $50 gift card and I'm trying to purchase an item for $49.99 (my store credit is $50.46). I do not have a credit card linked to my account and I never have so it isn't a credit card problem. Any suggestions and/or solutions? Thanks.
Hello ImTheFilipino
You may need to add more credit because of sales tax as you would need to account for that.
TERMS AND CONDITIONS
http://www.apple.com/legal/internet-services/itunes/us/terms.html#SALE
Regards,
-Norm G. -
I just redeemed 100.00 on itunes and am trying to make an in-app purchase on a game and it let me make one purchase, when i went to make a second purchase a message popped up telling me to contact itunes support, not sure why??
You contact iTunes support.
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Trying to make an in-app purchase with new account information...purchase would not go thru...told me to contact the iTunes support.
Nobody on these boards can. Click here and ask the iTunes Store staff for assistance.
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I am trying to make an in-app purchase, which I have done many times, but now I am being told to go to Apple Support. What do I do?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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I am trying to make an in app purchase, but it keeps asking me to contact iTunes support to complete the transaction. I was wondering what i do?
You contact iTunes support.
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I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.
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(82917) -
HT4009 I'm trying to make a in app purchase and it refers me to apple support. What do I do?
I'm trying to make a in app purchase and it refers me to apple support. What do I do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT4009 I am trying to make an in app purchase but am told purchase cannot be completed
I am trying to make an in app purchase and am not able too. What do I do to fix it. I have a credit on i tunes.
JVan03 wrote:
I am trying to make an in app purchase and am not able too.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note: Some In-App Purchases require a Credit Card -
Im trying ti make an in-app purchase but its not allowing me even though my apple account is set up correctly
Have you checked your Restrictions > http://support.apple.com/kb/HT4213
Kyskyhar3 wrote:
... my apple account is set up correctly
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I'm trying to make an in app purchase and it keeps telling me to come to the support page but I can't figure out why it won't let me do it
And I have gone to the support and it was no help
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