Toll-free calls "cannot be completed as dialed"

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Hi Ameen,
What is the complete call flow? ( eg PSTN --- gateway --- h323 -- cucm ---IP phone )
Does the call go straight from the gateway to the phone or does it go to a Translation pattern or an auto attendant?
Does the call work normally if the extension is called from an internal phone?
Is the issue being reported for only one extension or for all the calls coming through a particular gateway?
Manish

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I just noticed my account funds dropped sharply after a 'toll-free' 1300 call to Australia - it was over 4.5 euros for a short call. This is surprising - especially after I just paid for a 100 min 'subscription' to Australian mobiles and landlines. Why are 1300 numbers so expensive to call? Why arent they included in the 100 minute subscription?
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Hi, David_ray, and welcome to the Community,
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Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
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You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
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Twizz1233 wrote:
This morning I had to call an 866- number, and received a recorded message from Verizon "We're sorry, your number cannot be completed as dialed. Please check the number and try again....blah blah".   Repeated attempts produced only a fast "busy" signal. This number is in my CONTACTS and I've called it numerous times in the past, so I know I have the right number! Tried to dial from my husband's wireless phone and got the same recorded message.
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I can understand the need to block unwanted soliciting callers, companies and spammers! I would like to explain the Call & Messaging Block capabilities, as well as the Do Not Call List Procedures.
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Toll-free calls "cannot be completed as dialed"

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