Toll Free calls for "844" numbers

I need to explain to a person that does not understand how to Create a "Toll Free" calling path for the new 844 numbers. Is there any "How to" instructions i can give to them.  I would create it myself but the outsource company are the only ones that have access to make these changes in Call Manager.  

If you mean TEHO/LCR that's a concept, we have no documents to tell you how to configure that, you need to clearly understand call routing and all it's elements to understand how to configure it for each scenario.
http://www.cisco.com/web/about/ciscoitatwork/unified_comm/TEHO.html
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/dialplan.html
If they don't know how to do this, they might end up causing bigger issues when attempting to do this.

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    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
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    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
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    Patrick
    Location/Ubicacion: Arizona USA
    Time Zone/Hora Local: UTC/GMT -7
    If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
    Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
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