Toll Free termination issues

Over the past several days I've had issues with calling several toll free numbers which end up in the Cincinnati area. Called the toll free provider and they don't see an issue but said they look like dropped calls coming into their network from an interconnect. A few friends have also noticed the issue as well. We make a call to the toll free. The call will ring a few times then disconnect. Almost like a time out or something. Any ideas or known issues?

No. It seems to be several toll free numbers. I can only make it happen when calling via verizon wireless. I opened a ticket with vwsupport and they looked at several things then sent it on to the network guys. I also have had conversations with the toll free owner and carrier. They are seeing the issue coming into them and trying to sort it out from that direction as well. Must be an issue either in the vw core network or some intermediate between you and the terminating carrier, which I think in this case is Cincinnati Bell Any Distance.

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When I try to open Safari I get error message: Safari - Alert Suspicious Activity Might Have been Detected. Major Security Issue To fix it please call Support for Apple 1 800-680-4131 (Toll Free) immediately!

Started to get pop ups when tried to open a video on face book. Directed for a download of MPlayerX-2.dmg and did attempt to install but never got video up/.
Error message also states to
To fix it please call Support for Apple +1 800-680-4131 (Toll Free) immediately! and also gives out a web site of http://mac-online-support.com

You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Besides the files listed in the support article, you may also need to remove this item in the same way:
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
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Getting Bombarded by Telemarketers and Toll-Free Numbers

Okay, let's start from the beginning:
Preface, we have had the same cell phone numbers for over 10 years and we have not had one telemarketing or unwanted call.
We started with Verizon Digital Voice on August 26th. By September 1st, we got our first telemarketing call. By September 15th, we had enough telemarketing calls to demand a phone number change.
When we got a new number, we demanded that the phone number be non-published (which the first number was supposed to be). We also received asistance with Incoming Call Block. We thought the issue was resolved. Dead Wrong.
To bring things to a head, we are getting cushed by toll-free numbers and telemarketers. Here are the phone numbers that are currently in our Incoming Call Block list: (800) 238-3770 (800) 477-6441 (800) 715-6478 (800) 726-9594 (800) 727-1182 (800) 978-7819 (866) 265-5945 (866) 759-8002 (888) 277-8353 (888) 688-0224
Here is the problem, one of these numbers, (800) 477-6441, consistently gets through the block. I have done the following to try and resolve this issue:
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We are getting very annoyed with this situation and have even thought about getting something like http://www.digitone.com/ to supplement the phone service. Is there anything that we can do outside of added hardware? Does Verizon offer a way to block all toll-free numbers?
Solved!
Go to Solution.

Oh, okay. Thanks for clarifying. Luckily for us, there is no Early Termination Fee because we are not under contract. Our complex has a terrific deal with Verizon which includes no contract. That being said, if we do decide to get the device, I will absolutely give a honest, objective review.

Toll- ¨FREE¨numbers are not so Free with a subscri...

I am in Mexcio, needing to make a nuber of calls to Canada & the USA, many of them toll-free numbers (1-800 / 1-888...) but, my PAID SKYPE subscription has been eaten up by these Toll-free numbers, which have you navigate through voice menu options, which then eats up time.
And of course I can´t get any Skype support beyond communty members issues, that have their own issues with skype & don´t answer my issue directly.
This is ridiculous!
I have managed to get a hold of other websites / providers who don´t even begin to make the money Skypde does, so what IS the money being used for, since customer support is clearly not one of them, nor is good user-friendly websdesign???!!
Completely unimpressed Skype.
Feels like a scammer who won´t allow himself to be contacted. Why? Too busy selling more product to unwary buyers.

I have a similar problem! Everything stopped working after upgrading to Mac OS 10.8.4 through the App Store. Help!

Toll Free calls for "844" numbers

I need to explain to a person that does not understand how to Create a "Toll Free" calling path for the new 844 numbers. Is there any "How to" instructions i can give to them. I would create it myself but the outsource company are the only ones that have access to make these changes in Call Manager.

If you mean TEHO/LCR that's a concept, we have no documents to tell you how to configure that, you need to clearly understand call routing and all it's elements to understand how to configure it for each scenario.
http://www.cisco.com/web/about/ciscoitatwork/unified_comm/TEHO.html
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/dialplan.html
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Exorbidant toll free call charges - no avenue prov...

I just noticed my account funds dropped sharply after a 'toll-free' 1300 call to Australia - it was over 4.5 euros for a short call. This is surprising - especially after I just paid for a 100 min 'subscription' to Australian mobiles and landlines. Why are 1300 numbers so expensive to call? Why arent they included in the 100 minute subscription?
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I also notice the advice above :
'If you have a payment issue please contact Skype customer service as users here on the community can't help you with those'
Where can we access skype customer service?????? - I have been scouring over your website and still cant find anywhere where I can send billing/payment enquiries.
Will need to re-assess my use of skype due to trust issues
David

Hi, David_ray, and welcome to the Community,
"Toll Free" numbers in Australia may not be included in your subscription; Skype Customer Service can clarify this.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
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You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Toll free

I

inpuneet wrote:
I want to buy a USA Toll free number and want to redirect to my 3 cell number and 5 other skype id is it possible ? and I want it to be ring simultaneously or in a queue
You'll have to find a provider of USA toll-free numbers, and see if that is possible. It may be, but not through Skype.
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

TOLL-FREE NUMBER 0800 (Belgium)

I have a 120 minutes per month subscription. Today I called a toll-free number (0800 in Belgium) and afterwords I noticed that my available minutes were counting down by nearly 30 minutes!
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Hi!
Please be aware that it is only free to call toll free numbers in specific countries using Skype.
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https://support.skype.com/en/faq/FA24/
Hope this clarifies your problem.
Rod
If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

Fair Use and Toll Free Calls

Can anyone tell me if calls to Toll Free phone numbers are included as part of the Fair Use limits of Skype?
We use skype to call into training sessions that can run for 8 hours and we have it the 6 hour limit.
Thank you,

Hi,
Fair usage policy doesn't apply to toll free numbers, because you can call these numbers without a subscription: https://support.skype.com/en-us/faq/FA24
Andre
If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

How to save toll free no starts with 1800?

Hi, today I came in front of a strange problem(bug) of IOS7. I am from India & here all the toll free no starts with 1800. I can call my bank'a (Axis Bank) toll free no (1800 233 5577) from my iphone directly but whenever I am saving the no in my iphone it automatically converts the no into +1 (800) 233 5577; which is an US no & the call could not be processed. Those toll free no doesn't work if u add '0' or India's country code '+91' at the beginning. How to save the no where I can make the call directly from the contacts.

Hi Debdut,
I jus found an answer in another thread. Re-posting in case if you are trying like me still!
Just go to Settings -> Phone -> Dial Assist and disable it!
This was a feature introduced from iOS6
This solves the issues altogether!
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Virtual, toll-free number

Hi,
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Sanna

Hi!
Please be aware that it is only free to call toll free numbers in specific countries using Skype.
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Hope this clarifies your problem.
Rod
If you found this answer helpful, please give Kudos. If it resolved your issue, mark it as a solution to help others. Thanks!

Online Toll Free Number for USA

Hi, I am trying to buy a Online Number for US. I want a Toll Free Number.
Is it possible to buy toll free numbers for the US as Skype Online Numbers?
If so, when I go to choose number, the system forces me to chooses a state.
Can anyone advise or help.

SCOOTEK wrote:
Hi, I am trying to buy a Online Number for US. I want a Toll Free Number.
Is it possible to buy toll free numbers for the US as Skype Online Numbers?
If so, when I go to choose number, the system forces me to chooses a state.
Can anyone advise or help.
Skype does not offer toll-free numbers. If you want a Skype Online Number in the USA, you can choose from many states and area codes, but not from the toll-free area codes (800, 888, 877, 866, and 855).
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Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

Is it free to call a Toll Free Number Australia?

Hi, I was wonderng if it is free to call toll free numbers in Australia? It is not advertised nor featured anywhere on skype and i was wondering if I will be charged if I called an Australian toll free number. These toll free number start with +800
Subject/title edited for clarity.

Hello and welcome to the Skype Community.
Pay As You Go - Australia
Calling - per minute1
Australia - Landlines
2.3¢/min
Australia - Mobile2
10¢/min
Australia - Shared Cost - 1300 prefix2
26¢/min
Australia - Special Service - 13 prefix2
7.0¢/min
Australia - Toll Free3
$0.00/min
Buy Skype Credit
1 A connection fee applies, unless otherwise indicated: 4.9¢
2 A connection fee applies: 8.9¢
3 A connection fee applies: $0.00
https://www.skype.com/en/rates/
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

WebEx - Looking to update Toll Free information

Hello,
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I tried editing the templates using the menue below;
Below is what appears in an email;
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Assuming that you are trying to update the payment information like you are being told to do - make sure that you are entering the correct 3 or 4 digit security code on the back of the credit card, it will not update correctly without that.
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Cant call toll free US numbers (855) from Israel (...

Hey guys, how lovely to be here!!
i'm trying to call toll free US numbers (855) from Israel ( got no subscription or payment), and
I get a 'you need skype credit or a subscription..'
Is toll free to US need to be payed from abroad (Israel)?
Thanks guys!

Sounds like a carrier issue, have you contacted whoever supplies your sim card ?
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Toll Free termination issues

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