Tons of issues with iTunes 7.5 - And Getting Worse?

Problem 1 - Upgraded to iTunes 7.5. For some reason lost my music library, so now if I synch with my iPod I wil lose all my music. I will have to reload my music to iTunes, but that is the least of my issues....
Problem 2 - When I could get connected to the iTunes store I get this error. "iTunes could not connect to the iTunes Store".
Problem 3 - After trying to troubleshoot problem 2 and re-installing iTunes I am now getting the error iTunes could not connect to the iTunes Store.
Problem 4 - When I remove iTunes during troubleshooting it is also removing my CD-RW drivers as well and when I restart Windows after removing iTunes my drivers have to reload.
Problem 5 - During the breif moment when I could connect I bought a movie and since it things the network is not there it won't restart this.
I have now spent hours trying to troubleshoot this and am getting no where. I am so frustrated I am about ready to trash my iPod and iTunes and go buy a Zune...now that's frustrated!
What I have done so far:
A - updated iTunes to 7.5.0.20
B - updated Quicktime to 7.3
C - updated DirectX to 9c (already was, but I re-installed just in case)
D - update to the latest video drivers for Radeon 9600 7.11
E - update to the latest version of the ATI Catalyst Suite (and tried without, currently I have removed this)
F - Checked my display to be sure it is 32bit and at full acceleration.
G - Ran dxDiag
H - Unistalled and re-installed everything at least once, some thing more than once.
I - Turned off my Firewall.
J - Ran iTunes Network test, which says the network is fine!!
Here is that file:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
NVIDIA AWRDACPI
iTunes 7.5.0.20
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
Current user is an administrator.
The current local date and time is 2007-12-04 22:47:22.
Video Display Information:
RADEON 9600 SERIES
RADEON 9600 SERIES - Secondary
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {39515F23-A281-43B3-AB11-002341900F2C}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: "removed"
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Dec 04 22:09:19 2007
Lease Expires: Wed Dec 05 22:09:19 2007
DNS Servers: 24.56.133.69
24.56.133.69
24.56.133.70
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
What the Fricken Fracken Patty Whack is wrong with This!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I am a getting problem where every time I close out of itunes it doesn't save anything and i get these random error messages saying, "The Itunes library file cannot be saved. You do not have enough access privileges for this operation." This message never goes away cause as soon as i hit ok it just pops up again and again no matter what i am doing it pops up over that. I also have full admin settings for my windows account.

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Hi kimbo934,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
I hope this information helps ....
Happy Holidays!
- Judy

I have a late 2009 imac i am having issues with my screen flickering and getting dark

i have a late 2009 imac 21 inch i am having problems with my screen flickering ND GETTING DARK DOES THIS MEAN THAT MY COMPUTER IA FAILING

I have partly the same problem (Sceen blackening) sparodically.
2010 iMAC with I7 CPU and ATI Radeon HD 4850 512 MB Graphics.
If I lower the brightness to around (3 or sometimes 4 of the on screen squares F2) the issue does not happen at all. I prefer a bright screen.
The issue commenced immediately after instaalling OS X 10.8.2 update one year ago.
The current software is OS X 10.9 (13A603)
The graphics on this computer are always first rate when working properly even at maximum brightness
There are particular days and times when the problem routinely occurs.
Some of my neighbors with iMacs have similar problems.
I live adjacent to the City of London in an area where new building seems to be developing faster than the various utilities and there are known Power Network issues. Professional surge supressors make no difference.
I live in a large property with four independent ring mais. The issue is present on all four rings. I have yet to take the computer elsewhere to possibly eliminate power issues from the problem.
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Iphone sycn issues with itunes 7.6 and iphone 1.1.2 on XP pro

I know this has been raised in other forum posts. Has anybody worked this out? or Apple will you be releasing an update soon?
I lost about 300 of my contacts (now have about 530 on my phone). I since tried to replace contacts on my iphone with those on outlook. This resulted in about 300 duplicates.
Everything is scrwd... I really need some help.
Some people have talked about downgrading iTunes to 7.5 (can somebody send me a link to it?)
Thanks

"Hmm Weird"? "Amazing how most phones are OK"? "Always a non-happy camper somewhere"? What????
Not sure it is all that weird, amazing or non-happy camper related given how many people are having the same problems. Glad you aren't having problems. However, reading through the last few days of entries reveals that a lot of people are having problems. How many more are reading and not posting?
I've not had a single synchronization issue UNTIL today's upgrade. It is not amazing or weird. It is annoying and a legitimate problem. This does not make me a non-happy camper. It makes me a frustrated customer in need of a timely solution.
Now, I can synchronize without receiving an error message. Unfortunately, even though iTunes says the calendar and contacts are synching, no new edits on the iPhone or in Outlook transfer. In addition, the contacts section takes an incredibly long period of time to complete. I've ensured the appropriate synch boxes were checked in iTunes. Even attempted to overwrite the existing contacts and calendar data with the Outlook data by checking the appropriate boxes in iTunes. iTunes said the overwrite was occurring, but once complete, the old data remained unchanged. Then attempted to reset to factory setting. Same deal - iTunes said it was doing so and reloaded my setting back-up without issue. Once complete, the calendar and contacts were exactly as they were before the reset - right down to the test entries I had made to measure the success of the next synch.
Hopefully an interim fix will be released or troubleshooting guide related specifically to these issues will be published soon. In the meantime, I'll try erasing the synch history when I return to the office.
Message was edited by: jlandrith

Compatibility issue with itunes 10.6 and windows 7

I just installed the update to itunes 10.6 on windows 7 64bit, and it says that it is not compatible with my theme (so it switches it back to the windows 7 basic) I normally wouldn't mind however my screen blacks out and it's really annoying. I don't have any compatbility settings checked off at the moment. However I did try changing them and it still doesnt work.
Itunes worked just fine before the update...

Okay. Sometimes that can indicate a stuck registry key.
Try labnut2's instructions from the following post:
Re: How do I turn off the compatibility mode for ITunes.

I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,00 songs and They are all in my music folder..What can I do to fix this issue?

I'm having a huge issue with itunes locating my missing files..and it's too many for me to locate 1 by 1..It says I'm missing over 3,000 songs and They are all in my music folder..What can I do to fix this issue? I've looked at all the tutorials on youtube and none of it works. I recently got a new computer and I Back-Up all my music and itunes playlist and I import it on my new computer with the new itunes and I go to play a few songs, it says I'm missing them I locate a few but it's still like 3,000 missing and again they are all on the computer and in one folder..Please Help !

I did that and nothing changed half my songs still have examination marks beside them
I also just tried dragging my folder of music int he playlist and it duplicated all of my songs? My playlist was at 5k now it's at 10k becuz of 3 duplicates of songs. Is there a way to delete multiple duplicate files?

I have not had any issue with Itunes on my PC until recently. Every now and then my Itunes library appears on my screen? I have not clicked the itunes icon beforehand nor plugged in my Ipod Touch? Why does ths happen please. I have windows XPPOdany ic

I have not had any issue with Itunes on my PC until very recently. Every now and then my Itunes library appears on my screen? I have not clicked the itunes icon beforehand nor plugged in my Ipod Touch? Why does this happen please as it is driving me crazy!.

What's the precise text of the message, please? (There's a couple of different ones I can think of that you might be getting.)

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

HT201210 The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when conn

The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
All mails can be sent to [email protected]
Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.

Other users and reported error 1 but I have not seen a solution.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I am trying to update an ipod version 2.2 with itunes but I keep getting an error (-1). Is this an hardware issue according to Apple and if so is there any way to fix this.?

I am trying to update an ipod version 2.2 with itunes but I keep getting an error (-1). Is this an hardware issue according to Apple and if so is there any way to fix this.?

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
If you disabled yuor computer's security software then that indicates a hardware problem,
I would say it is not workth fixint your old. likely a 1G. iPOd.

Are there ANY compatibility issues with Itunes 12.0.1 and Mavericks? Don't want to download Yosemite. Not hearing good things about it.

Are there ANY compatibility issues with Itunes 12.0.1 and Mavericks? Don't want to download Yosemite. Not hearing good things about it. I'm on Mavericks 10.9.5.

one obstacle, quickly removed. thank you.
nomenclature aside for a moment, 10.6.8 is correct but maybe more is necessary about the MacBook Pro: it is 'old': Identifier: 1.2, Intel Core Duo, 2.16 GHz, 1 Processor, L2 2 MB, RAM 2 GB.
i hope that is enough to get an answer to this: is it unadvisable to update its OS; in other words, if i update to 10.9, will the machine be able to handle it, 'speedwise'?

Horrible playback issues with iTunes 8 and Airport Express over Wifi

Hello folks,
I just upgraded to iTunes 8, and since then, I've been unable to get good playback from my Airport Express with iTunes on my Macbook Pro.
I get between 5-30 seconds of continuous playback, then a hiccup, ad nauseum, ad inifintum. A five minute track usually ends up taking six-seven minutes to complete, and it's like listening to a CD skip.
Both the Macbook Pro and the Airport Express are communicating over 802.11n, and worked well before the upgrade to iTunes 8. On my older, slower, crappier Powerbook which only has 802.11g but runs iTunes 7 (in the same room, about two feet from the other laptop), playback is rock solid.
I've noticed when I monitor the WLAN interface on my MBP with 'netstat -in', I'm seeing a lot of Ierrs, but there's nothing in any of the system logs to indicate a hardware problem (yet, anyway).
Has anyone else had this issue since upgrading? Should I be looking to get my WLAN NIC fixed, or is it an issue with iTunes 8? Are there diagnostic applications I can use to perform hardware confidence tests on the WLAN NIC?
cheers,
Klaus

My AirPort Express optical out has this problem as well, stutter and very bad sound. But only the new 802.11n modell. A older 802.11g model works without a problem.
It worked well until I upgraded to iTunes 8, I bought in in May.
I just had my AirPort Express 802.11n replaced under warranty by Apple but the new unit has the same problem.
Everyone who is using the optical out and have the stutter problem needs to write to Apple about it so they realize it's a problem and fix it.
http://www.apple.com/feedback/airportexpress.html

Issues with iTunes Match on iPhone

I am having some frustrating issues with iTunes Match and my iPhone 4 iOS 5.
1) When using cellular data (3G), the songs simply do not play from the music app. It works fine when connected to wifi.
Under settings, cellular data has been enabled for use in the music app.
2) iTunes match constantly switches off spontaneously on iPhone. I need to go back to the settings to enable it every single time I use the app.
I feel that iTunes Match was a total waste of money, considering the only reason I invested in it was to have my library accessible from my iPhone.
Any help would be much appreciated!

iTunes match doesn't work like that and if you don't like it then your best option is to turn it off and go back to syncing. However if you make sure that your device has a good Wi-Fi connection, re-downloading all your content shouldn't really be a big issue.

Issues with iTunes Media Folder resetting to default location

This is my 1st post to the Apple Support Community (the problem I have is with iTunes, but I believe it also has to do with the way OS X Lion is setup and the way Networked Drives are mounted in it) ...so I hope I've posted this to the correct place. Thank you in advance for any help I'm going to get here. I have no expirience with Mac OS X's (coming from a Windows background) so please bear with me, but I am a S/W Tester by trade so I'd like to think I'm resonably IT literate.
ISSUE:
I have a problem with iTunes and my Media Folder resetting constantly - my Setup is a MacBook Air, with an Apple Time Capsule 2TB which is providing my Wifi Network.
I want to setup iTunes so that it will permenatly point to my Data Folder on the Apple Time Capsule, so that when I download purchases, synch iPhones, or rip Music it will end up on the Apple Time Capsule and not on the MacBook Air's SDD Drive
I though I had managed to do this, but after I shut down the MacBook Air, and then logged back in to rip some music, iTunes had repointed to the MacBook Air's SDD, and all the CD's i ripped were saved there instead of the Apple Time Capsule. So far I have done the following;
STEPS CARRIED OUT SO FAR:
1) Connected the MacBook Air to the Wifi Network provided by the Apple Time Capsule - I can see the Time Capsule in the Finder app.
2) Gone to GO MENU > LOCATE SERVERS and selected the top level DATA FOLDER on the Apple Time Capsule....I believe that I've managed to create an ALIAS (Shortcut?) that points to this, and it's on my Desktop.
3) Next I went to SETTINGS > USERS > and made sure that ALIAS (Shorcut?) to the DATA FOLDER on the Apple Time Capsule is always loaded up on startup for my UserID
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
5) I then went to ITUNES PREFERENCES and changed the MEDIA FOLDER it pointed to, from the MacBook Air's SDD to the one on the Apple Time Capsule.
6) Then I logged out and shut down the MacBook Air.
7) I powered on the Macbook Air, and logged in, then ripped some music - I then found that iTunes had created a new iTunes Folder for my User on the MacBooks SDD and all the CD's I ripped had been saved there. Also under the ITUNES PREFERENCES menu, it looks like iTunes had reset the location of the MEDIA FOLDER...
I don't know if this is an issue with iTunes or not - I'm assuming it's a setup issue on my part, and that maybe I haven't created a permenant link to the Apple Time Capsule as I thought I had. If it helps I was attempting to do something similar to whats described in this YouTube video; http://www.youtube.com/watch?v=mA399lEXRTE
Thanks again for any help
Regards
Codename21

Codename21 wrote:
4) Next, I found my iTunes folder, and MOVED it from the MacBook Air SDD to the Apple Time Capsule's HDD over the Wifi Network.
if you really moved your entire iTunes folder, the next step needs to be launching iTunes while holding the option (⌥) key, clicking on choose library at the prompt, and selecting the iTunes folder you moved to the TC.
as for auto-mounting the TC's disk on startup, you might find this discussion interesting.

Issues with itunes 10.5 on Windows 7 (32 Bit) When Trying to sync iphone 4S or older

I see a lot of people out there, specifically windows OS owners (xp all the way to 7), having issues with iTunes 10.5. Here are the following issues I've encountered (some may only have one problem, others my have a combo pack of problems).
1. iphone 4S or older won't sync or backup
2. iTunes store won't open
The issue I found after using the diagnostics tool in iTunes (which is useless in identify scripting issues or major communication issues), reviewing the windows event log, and reinstalling all apple software and components, was the fact that my spyware and anti virus software was causing a communication error within apple's software. I use spyware doctor with anti virus. I had to uninstall spyware doctor in order for iTunes 10.5 to work. After that, everything worked well and I did a clean install of spyware doctor.
If the issue still persists, you might have to reset your internet protocol (TCP/IP). You have to run a command prompt as an administrator and enter the following: netsh winsock reset
Visit this Microsoft link for more info about resetting your IP: support.microsoft.com/kb/299357
Finally words: Apple, like all other software companies, continually encounter software glitches and issues because they don't test products correctly before bringing them to market- this has been a reoccurring theme for the last 2-3 years. The most important aspect of using any software should be functionality, efficiency, ease of use, and above all "A Positive End User Experience." Wasn't that Steve Job's mantra? We can all hope that Apple embraces his philosophy and vision for the many years to come. This, above all, is not a great start for Apple moving forward without their true inspirational leader.

Here is what worked for me for both 10.5 and 10.5.1 after hours of frustration with Itunes stopping and shutting down in the middle of a sync or tranferring Apps downloaded on my Ipad2 or Iphone 4:
Start iTunes in iTunes Safe Mode:
1. hold down the Shift and Control key together and click to start iTunes.
2. when you see the iTunes icon in the task bar, click on it.
3. you will get a box that says "iTunes is running in safe mode. Visual plug-ins you have installed have been termporarily disabled." [I don't know what plug-ins I installed but you should clearly see that these so-called visual plug-ins are likely the cause of your issues];
4. click Continue to open iTunes.
You could already have your device connected to your computer or do it after opening iTunes in its safe mode.
Now press your sync button and everything should work fine.
I also disabled Genius in iTunes preferences but I'm not sure if this is one of the issues causing these types of problems.
I hope this works. This may be the workaround for all of us Windows 7 64-bit folks.

Tons of issues with iTunes 7.5 - And Getting Worse?

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