Too early for tickets like this

Ask him if he's one of these anti-vaccination kooks :p

EvanAlmightyyy wrote:
Honestly we do scan and open suspicious attachments for users, but only after they answer basic questions such as. 
Do you know this person?
Are you sure? The names change throughout the email.
Why would they email a shipper about Sales?
Are you stupid?I think we actually should have a training session for this, as simple as it sounds, they still don't get the logic. One user called me the other day because she got an email from a vendor we know, but wasn't expecting anything from, with just a link to "Google Drop Box" and the almost perfect Google branding on the e-stationary said Copyright 2014. I don't know how to train people to look for details like that. I don't think you can train common sense.

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