Too late to re-activate Adobe creative suite. Can it be fixed?

Hello
Have I done a catastrophic mistake by being too late to re-activate my Adobe creative suite?
I have had computer problems. When I in the end bought a new computer and tried to install Adobe, the re-activation time had run out.
I did have a possibility to re-activate it off course, but didnt do it immidiately, since I was about to re-install everything in the new computer, and then problems arouse that delayed everything ...and then suddenly it was to late.
I will contact support by phone tomorrow. But if someone can ease my pain, by hinting that it is possible to re-activate it, I will get some sleep tonight...
I would be grateful for some help on this..
cheers/Johan

I got help from an online-chat-support-person. He said he could "increase the count". Ill know tomorrow if it'll work. But I trust it will.
/Johan

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Too late to re-activate adobe ...so it closed

Hello
Have I done a catastrophic mistake by being too late to re-activate my Adobe creative suite?
I have had computer problems. When I in the end bought a new computer and tried to install Adobe, the re-activation time had run out.
I did have a possibility to re-activate it off course, but didnt do it immidiately, since I was about to re-install everything in the new computer, and then problems arouse that delayed everything ...and then suddenly it was to late.
I will contact support by phone tomorrow. But if someone can ease my pain, by hinting that it is possible to re-activate it, I will get some sleep tonight...
cheers/Johan

Phillip,
I AM a wino! I mean hey, look at that glass. It was NOT a Riedel Sommelier Burg glass. Only a true wino would use such a glass. Seems that my review of that restaurant was very critical of their stemware. Food good, wine list well-suited for the menu at a fair "resort price," but the stemware needed a real upgrade. I write that a lot though.
Personally, I would like to see the max. installs increased, as there are many good reasons for people needing to do more than the 5-10 (?) allowed. Not that long ago, a PS user was complaining in the forum, that he could not uninstall his copy of PS every night, when he left the office, so that the cleaning crew could not use it. He wanted unlimited installs. That was a really odd idea, but then I do not know his cleaning crew... Now, Activation does not rub me the wrong way, like it does many. Maybe it is because that I have never had an issue with it. Had I, my opinion might be different.
Adobe, however, knows what they are doing. They write the software, and make the rules. I just buy their software to make my living, and play by their rules. I know that that statement does not belie my "Libertarian" nature, but then I've been a loyal buyer/user for over two decades.
Hunt

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Hi,
My laptop has recently crashed and I had the hard drive replaced. Because I could not deactivate my copy of Adobe Creative Suite 3 prior to the breakdown, I am now unable to activate it as it is indicated that I have used up my activation limit.
Please let me know what I can do. Thanks!

Hi Mylenium,
Thank you for your reply.
However, I'm never able to get through using web chat. May I know if there's an emai address which I can send my request to?
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When i change my os x 10.5 to snow leopard i have adobe creative suite can i just copy this back from the back up or do i have to reinstall it from its disc?

Hi all
i am finally changing my os x 10.5 to 10.6 late i know, but i was wondering i have adobe creative suite on my mac which i use for business pupouses and i wanted to know if after i change the os x system do i have to re-install these programs from their original disc or can i just copy them back onto my mac from their backup .
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Glad I asked...
I would Strongly suggest that you get yourself an External Hard Drive... and create a Bootable Clone Backup of your current Hard Drive...
By far the easiest way to make such a Backup, is to use something like
SuperDuper http://www.shirt-pocket.com/
or CCC http://www.bombich.com/
That way, should anything untoward happen during the Upgrade,
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Unable to deactivate and activate Adobe Creative Suite

Hi,
I was unable to deactivate my latest installation of Creative Suite because my hard drive crashed. Now, with a new hard drive, I am unable to activate my copy of the product because I have reached the activation limit.
I need help with deactivating the copy which was on the spoilt hard drive.
I have tried many times and failed to contact Adobe via live chat, because I am never able to get through with an available agent. Also, I cannot seem to find any Adobe Customer Care email address, or any number to call (I live in Singapore), or any other portal by which I can reach Adobe.
I have had this dragging for weeks and I am getting quite impatient about this matter. Any help would be greatly appreciated.
Thank you.
Zi Yan

You have to use the web chat. TRhere is no way around it, as annoying as it may be.
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You can't, but it may not matter.
First off, you get two activations before there's a problem. Secondly, there may well be enough information on that machine that Adobe's servers will recognize it as the same machine and not hit you with a new activation.
How do I know? I just went through the same thing. Harddrive crashed and I had to reinstall everything. CS5 and CS5.5 both activated successfully and I had already used my two activations since I have them on my laptop as well.
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I am trying to activate my application and it's telling me to deactivate the application on an old computer. The old computer was cleaned off so I can't "deactivate" anything. I need help for an immediate project. HELP!
I tried contacting Customer Service but couldn't get through to "chat".

This is a user to user forum, not Adobe support... nobody here can help
You must talk to Adobe for this problem
Adobe contact information - http://helpx.adobe.com/contact.html
Adobe Knowledgebase http://www.adobe.com/support/
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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Contact Adobe Support thru chat and ask then to reset your activations
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Hi!
I try to activate Adobe Creative Suite on another computer.
Problem is that the activation server is off. As the same as one for CS2.
But you can download version of CS2 without activation.
What about CS?
Thanks for answer
Best regards.
Mariusz

You simply use CS2 regardless of what version you actually had before. That's the whole point.
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And if I deactivate it, can I activate my 2nd computer?

Yes the End User License Agreement is the same for the Student and Teacher edition. You can find more details at http://www.adobe.com/products/eulas/#desktop.

I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it. Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read... I sent on the PC setting to try to change the display resolution.

I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it.
Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read...
I went into the PC settings and tried to change the display resolution. This changes the size of all the icons (not only Adobe) but it does not solve the problem when I open an Adobe application (Photoshop or Illustrator)... The PC is run under Windows 8.1 and my display resolution is 3200x1800 (but again, when I change the settings for a smaller resolution, only the size of the icons is affected. Once I open the software, the problem is still there, extra-small toolbars...). Help!!!

Anything before CC is not high-DPI compatible. Feel free to continue to experiment with your system settings.
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http://helpx.adobe.com/creative-suite/kb/install-creative-suite-5-cs5.html
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Mylenium

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Hi,
Did you have the suite installed on a different computer previously?
Adobe is identifying that the software is installed on 2 different computers already and hence the message.
You can use this link to deactivate your software on any other computer it has been installed on :
Deactivate your Software
In case you don't have it installed on any other computer or don't have access to the computers' its been installed on, please contact the Support team to have this fixed. Use the below link to contact support:
Contact Adobe Support.
After clicking on the link, click on "I need help activating or deactivating my software".
You will have the option to chat with a support agent and will also have a list of phone numbers to the right.
Do let us know if you have any questions.
Thanks

Too late to re-activate Adobe creative suite. Can it be fixed?

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