Too Many Activations - But I only have it on one computer!

I have Photoshop CS3 installed on my home PC and am currently trying to install it on my new laptop while I am away for two months in the States. However, it says I've used too many licenses already.
I only have the program installed on my PC, so my laptop should make my second device, right?
I've tried going through the Contact Us pages but it sends me in an endless loop which just brings me back here to the forums every time with no option to chat to staff at any stage, no matter what I enter.
I start at the 'Give us more information' page, go via photoshop, installing and activation, too many licenses, etc. I follow it to the 'cannot deactivate' page, which says 'click here to contact us'... and that takes me back to the 'Give us more information' page, over and over.
Please help! I can't get by without Photoshop while I'm away.

Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Andy

I have an error of "Too many Activations". how do i fix this?

I have an error of "Too many Activations". how do i fix this?

I'm sorry, but how do I go about contacting Adobe Customer Support? it's been a month now and I cannot get any answers. I have "searched" for a way to find/fix this problem until I'm figuratively blue in the face. Sorry for the late reply. :(

Ade say i have too many activations i have 1 devise

ade say i have too many activations i have 1 device

This is most likely a security precaution since they probably assume that someone using multiple credit cards over a short period of time may well have stolen them. Go here:
http://www.apple.com/support/itunes/contact/
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Cs3 too many activations

Hi,
I accidently uninstalled Photoshop CS3 without deactivating it and need to reinstall it on a new computer but am getting the "Too Many Activations" message. If somebody from Adobe is listening can you help please?
I realise this is a user-to-user forum but there is no other option. I've called the activation phone number which states there is no more phone activation support go to www.adobe.com/go/activation. The activation support web page says you can only use chat and the chat support people say there is only forum support for CS3 products. I just need my serial number reset as I can't use the purchased product!!
Please help Adobe.
Thanks,
Chris.

Chris..... wrote:
Thanks R_Kelly for the reply!
That's what you'd think right but... Adobe just says it's an unsupported product and you have to go through the forums. So here I am.
I've tried calling but as soon as you say CS3 on the automated system it hangs up :-(
When I was on a chat with Adobe I did ask how the forums were supposed to reset my activations but the guy just said you have to go through the forums.
One very unhappy camper,
Chris.
That means you were trying to reach or were already chatting with Adobe Tech Support, as opposed to Adobe Customer Service. Only Adobe Customer service can assist you.
Insist to have your issue escalated to a supervisor if you get another id¡ot on the phone.

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Still another TOO MANY ACTIVATIONS?

I am in catch 22 with this problem. I can't understand why it takes
so much time to reset my activations that appeared out of nowhere
and stopped me from transferring books I bought to my Libre eReader.
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Budco3

I'm still waiting for a reset to
my "Too Many Activations" problem
My original Adobe DE activation registration is [email protected]
I have only one desktop and a laptop and ONE eReader. An Aluratek Libre. I was able to downlaod my first book but the the dreaded "Too Many Activations" appeared.
The error message reads:
E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/activate 4328:238:6238 urn:uuid:952d275ff_4a94_4cfc_a31b_f18ee 1Sccfke
Will this help speed up a fix to my problem and a reset to my activations??
Ev Fuller.

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Aggravations with Too Many Activations

Okay... here's the story (I'll try and keep it short... but no promises).
In 2000 I opened account # 1 with Adobe.
In 2004 I must have forgotten about my previous account so I opened a second under a different email address.
I had purchased some ebooks last year, and again this year in March using ADE to read them. I believe it was under account # 2, but it could have been under # 1. The computer was already activated when I imported the latest book.
I had to reinstall Windows for the usual Windows issues. But when I tried reading my ebooks, I kept getting error messages that the book was activated under another user, or that I should redownload the book (which is not an option). Neither account is working with the ebooks. And of course I ran out of activations on both accounts.
Case # 0202264241: General request for help with a summary. Opened 07-14-2009. No response yet.
Case # 0181091688: A request to reset activations on account # 1. Opened 08-02-2009. Case withdrawn by Adobe Support on 08-05-2009.
Response: "I understand that you are receiving the message about 'too many activations' We do not provide support for this service through this channel." The message then proceeded to instruct me to open a case through the same support web portal I had used to open the case that they were reading. Also the instructions they gave to open the new case were incorrect. However, there was a phone number on the bottom of the message. After 30 minutes and repeated requests to provide my serial number (?) for Digital Editions, I was told that voice support was not provided for free software, and I should open a case on the support web portal.
Case # 0181091742: A request to reset activations on account #2. Opened 08-02-2009. Case withdrawn by Adobe Support on 08-05-2009.
Response: "Unfortunately we are unable to assist with technical support issues beyond installation for Adobe Digital Editions via web support, and
there is no phone support at all for Adobe Digital Editions. For support information for Adobe Digital Editions please refer to the Adobe Flash Player Support Center, available at the URL below:
http://forums.adobe.com/community/adobe_digital_editions"
So here I am at the... um... Adobe Flash Player Support Center?
I've noticed that there are several Adobe staff who read these forums, and they appear to be very helpful and responsive. If any of you are reading this, please help!!!! If I get directed to the support portal again I'm going to have a nervous breakdown!
Thank you,
David

Hello
I need also help.
The same Probleme here and can´t find any help.
Please let me know when you found a solution for this.
my Mail Adress: [email protected]
best regards
Michael

Sir, My Photoshop Element programme is not running. Because of 'too many activations'.

Sir,
My Photoshop Element Programme has been suspended due to too many activation.
I can only think this is due to Hard Drive failure on my PC.
Initially reformate and re-install on same drive. But this drive Failed too.
I then replaced it with a New Drive and re-installed, but cannot get my programme running due to too many activations.
HELP.
Rgds
Ken

Hi,
You might like to go to this page and start a chat session - they will be able to help.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Brian

Too many activations

HI,
I'm getting the message "Too many activations" when trying to install Dreamweaver CS3.
It's a volume license key so you can't deactivate it from the other computer.
I've uninstalled from the other computer and it still says "Too many activations".
You can't call Adobe anymore about this product. They just want you to post in the forums.
So here I am......anyone from Adobe listening who can deactivate my previous installs?
Thanks.

Transcript
info: Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
info: We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
info: You are now chatting with Prasad.
Prasad: Hello! Welcome to Adobe Customer Service.
Kenneth Binney: There is an unhappy customer in the DW Forum. https://forums.adobe.com/thread/1535916 can you please assist him.? I am an MVP in the DW Forum but I can't handle a licensing issue
Prasad: Hi Kenneth.
Prasad: Thank you for the information.
Prasad: May I please have your First name?
Kenneth Binney: Kenneth
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Prasad: Kenneth, since it is volume license, please call 1800 614 863 Australian Phone support number.
Kenneth Binney: Here is what he wrote "Yes, I understand this is a user-to-user forum. That's why I asked if anybody from Adobe was listening. I've called Customer Service, (the Australian number). When you choose the relevant options, it tells you phone support is not available and to get in touch on the web."
Prasad: May I place your chat on hold for 2-3 minutes while I check that for you?
Kenneth Binney: Yes
Prasad: Thank you for staying online.
Prasad: I see that this is a technical issue.
Prasad: I will transfer your chat to our technical support team.
Prasad: They will help you on this issue. Please allow me 2 minutes while I transfer the chat to our Technical team. Would that be okay?
Kenneth Binney: Thanks
Prasad: Thank you.
info: Please wait while I transfer the chat to the appropriate group.
info: You are now chatting with Raman. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Raman: Hello, Welcome to Adobe support.
Kenneth Binney: Thanks
Raman: Could you please provide me the serial number of the product to assist accordingly?
Kenneth Binney: Hello Issue in Forum not mine
Kenneth Binney: https://forums.adobe.com/thread/1535916
Raman: Keneneth, I need to go ahead and escalate the issue to the team who replies on forums.
Raman: Please allow me 2 minutes to check
Kenneth Binney: Thanks
Raman: Kenneth, I have checked and Adobe CS 3 is an an end of life product.
Raman: Adobe doesn't support it anymore.
Kenneth Binney: What can I tell him - he is reinstalling corrupted install
Raman: It may be an issue with the installer he is using. It depends upon the license he has.
Raman: If he has volume license, he needs to download the product from Volume licensing product.
Raman: It may be an issue with the system as well.
Kenneth Binney: I'll tell him
Raman: Sure
Kenneth Binney: If he can chat with case number might that be helpful?
Kenneth Binney: Thanks

Too Many Activations...why is this still a problem?

So to make a long story short, I downloaded ADE onto my computer last week, everytime I open ADE from the same computer I get the message to authorize the computer which I have done, today I get the message that I have too many activations. Starting poking around these forums and other websites and have found that this is a pretty common problem and there seems to be no easy fix. I can't figure why Adobe does not have any easy fix for what seems to have been a problem with ADE for a couple of years? It seems to me that at this point it should be a matter of a simple phone call, silly me. First you have to get someone on the phone that speaks good english...
Anyone I put in my service ticket made three phone calls before I got someone that I could understand and of course he has no clue what to do. I just find that weird considering this seems to be a pretty common problem. Mostly I am just aggravated and venting. Any thoughts on this situation?

Hello, I am aware of the frame-by-frame feature within Photoshop. I meant exactly what I said. Though, I think I may have been a bit unclear. The Video Timeline is far better because I don't have to worry about tedious layer management. There is the addition of onion skinning. The only thing that I've found that the frame-by-frame animation allows for is to control timing in some elements.
~ Thank You

Problem "too many activations"

Hi,
I´m having a big problem with my new archos 70 internet tablet when I will activate the archos. Error "too many activations".
Yes, it was my fault, because I have problems to transfer my ebooks, which I bought at the txtr store and I try to solve the problem with some deactivate and activate of the archos... to many activations :-(
Can anyone help me, how I can restore at minimum one activation ?
I could transfer the books on the archos (android 2.2) without problems, I saw them in the application txtr, but if I want to read the books, always the error "unable to read the document" appears (on PC with ADE everything works fine and the book is readable).
best regards and many thanks from
Stupid_Man

As a note to anybody submitting a support case for E_ACT_TOO_MANY_ACIVATIONS, provide both the AdobeID you are using the activate Digital Editions as well as the full and exact error message (with all the number/letters) and it will help get the problem resolved in a timely fashion.
Such as in this case, although she opened the case on 3/13, and it was responded to with a request for her AdobeID within two hours, to which she responded with the AdobeID on 3/15 (2 days later). The expected close rate after the correct information has been recieved is 3-5 days, and this has already been bumped up to the appropriate level and should be taken care of shortly, so I'm not going to jostle support's elbows on this one.

Ade too many activations

I need to reset/extend the Adobe ID to authorize my device.
I cannot open an DRM pdf in my tablet because of too many activations...
Can you help me please?
I live in Italy I need an email for contacting support,no phone number please.
Thanks for helping me.
Alessandro

I have the same problem. It'm trying to authorize the same eReader and ADE has "forgotten" that it already authorized my phone... I tried using the web portal and got an error using it. I tried to report the error and that link didn't work, either.

Too Many Activations - But I only have it on one computer!

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