Too many download attemps, how to re-download?

so i  purchased Adobe Creative Suite 6 design & web premium for student and  teacher edition and tried to download it too many times (11  times) due to connection problem, and it said:
"Sorry,
You tried to download too many times.
If you have any questions, please contact Digital River Customer Service
at [email protected]"
But digital river can't help me because they
do not handle the customer service for Adobe Education.
please help me fix it because i really need it for my college assignments
My order number is: #26019440324
i already post this in other discussion but still no reply...

Download CS6 products
Mylenium

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