Too much red when printing photo on e-All-in-One-C310. Color profile needed.

Hi.
I just bought e-All-in-One-C310 and tried to print some photos - every time there is too much red color. Inks (cartridge) are HP original, paper is also from HP (Advance HP photo paper). OS - Windows 7.
It seems that I need a color profile but I can't find one on HP web-site. Can anyone help me?
Thank you in advance.
Ugine.

Hi , I see by your post that the copies are coming out blank and the black is printing in gray. I will certainly do my best to help you. Please try the steps in these documents to see if it will help resolve this issue. Disregard the titles. Fixing Print Quality Problems for the HP Photosmart Premium Fax All-in-One Printer Series (C410a, C410b, C410c, C410d, C410e). An 'Incompatible Cartridge' or 'Ink Cartridge Problem' Message Displays for HP Photosmart Premium Fax e-All-in-One Printer Series (C410). HP Inkjet Printers - 'Ox...' or 'C2...' Error Code Displays. I have also provided some steps to resolve issues when trying to print from the Mac. Repair the Disk Permissions on the Mac:Close all applications.On the Apple menu bar, click Go, click Applications and then click Utilities.Double-click Disk Utility.Highlight your hard drive/partition on the left.Click Verify and then Repair Disk Permissions. Restart the computer.. Reset the Printing System: Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol. Click the Apple icon and then click System Preferences.Click Printers & Scanners.Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.Click OK to confirm the reset.Type the correct Name and Password.Click OK to reset the printing system.Then click the + sign to add the driver, highlight the printer.Then click on the Add button. Are you using Genuine HP Cartridges?
What are the ink levels?Let me know the results of the Print Quality Diagnostic Report? If you appreciate my efforts, please click the 'Thumbs up' button below. If there is anything else I can help you with, just let me know. Thank You.

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