Too much "Signal Faded; Call Was Lost" message for the past two weeks

I am using Verizon Wireless mobile Samsung Alias 2 for a few months. For the past two weeks the amount of choppy call and 'Signal Faded Call Was Lost' issue is ascending alarming proportions.
The *611 VZW customercare does not seem to have a good solution in hand to troubleshoot and/or take a report of the same.

Did you try tech support, Option 3? To call them it is required that you call from another phone.
Is the issue only in one location or all over? If just one small area it could be a tower issue and tech support can walk you through to determine which tower may be the culprit. (If you are able to call in from that area) If they don't, ask them to and get a ticket number.
Also try calling *228 Option 1.
Final option is to have them ship you a refurb as the phone should still be unter warranty. Or you could try at a corporate store also to get a replacement.

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