Took a back up in iTunes then restored factory settings and then restored back but photos and songs missing
took a back up in iTunes then restored factory settings and then restored back but photos and songs missing
How did the photos get onto the iPad ? If they were synced from a computer then they aren't included in the backup - the restore would look for them in the directory that they were synced from.
And for the songs (and the contents of the Videos app and any iTunes downloads) they are also not included in the backup, the restore would look to copy them back from your computer's iTunes library. Do you have them in your iTunes library, or can you copy them into your library (File > Add To Library) so that you can sync them back ?
Similar Messages
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i selected restore factory settings on my ipod touch but now after restart it stuck on apple icon what will i do anybody help me out plz,even it's not appering on itunes on my p.c
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Unable to sync iphone4. iphone not recognized. wants me to restore factory settings. I've done that several times and problem persists.This has been an issue sunce buying the phone.
Hello @dazegoneby,
I understand that your HP Pavilion p6-2220t Desktop PC running Windows 7 used to connect to your home network without an issue, but recently it does not recognise the network. I am providing you with an HP Support document: Troubleshooting Your Wireless Network and Internet Connection (Windows 7), which has steps to help resolve issues such as this. Now I am not recommending that you do the step that asks you to reset up your router as you have other devices that are working fine so that would not be the issue.
If the above document does not resolve your issue could you please re-post with either a screen shot of your Device Manager showing what is listed in Network Adapters or re-post with which wireless card you have.
Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
New Mac only 5 days old. Daughter accessed a movie website and now popups keep appearing and unable to access any other Internet sites without being redirected. Have deleted her as a user and then tried to restore to factory settings. I did something wrong and it is now doing an Internet recovery. Help I am completly lost and don't know what I am doing.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.
Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.
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I backed up my itunes folder to an external drive, then deleted it from the hard drive, then restored to the hard drive, but now can't see the files, playlists
Was the entire folder copied including the iTunesLibrary.itl file?
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I backed up my Ipone 4s through itunes. however when after I had to restore it to factory settings i then proceeded to restore the backed up files and found that it didn't restore any of my music or apps! is there a way i can get all this back?
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Synced media like apps and music are not included in the backup that iTunes makes. -
I have manually back up my iphone few days back, and my contact got missing the next day. i restored my back up from iTunes, however, my contact did not get restored. How do i check if the manual back up did actually back up my contact or not? How do i get back my old contact in my phone?
Your entire second paragraph is so confusing I am going to ignore it.
But I may be able to answer your first and third paragraphs, which seem to address the same question.
I wonder where your iPhone states it was backed up yesterday. I am going to assume that you see this under Settings > iCloud > Storage & Backup.
If that is true, then the backup from yesterday is in iCloud. The one and only way to restore an iCloud backup is to do this on your iPhone:
Settings > General > Reset > Erase All Content and Settings
That will cause your iPhone to begin a setup process. As part of that process, assuming you enter the same Apple ID you used when you created the iCloud backup, you will be offered the opportunity to restore from it. -
I restored my Iphone 3G using the settings on my phone to remove photos and contacts, however since then my phone remians sitting on the apple sign on start up and has been like this for days, have tried plugging it into my itunes but not recognised can anyone help
See this:
iPhone and iPod touch: Unable to restore -
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
You restored your iPhone with iTunes from the backup for your iPod Touch?
If so, photos/videos that were in your iPhone's Camera Roll should have been imported by your computer before doing this. You could then transfer these photos/videos back to your iPhone via the iTunes sync process. -
The restriction passcode stopped working. I did not forget it. The iPad has not been backed up for a long time. If I back up then restore factory settings then restore backup will it still be restricted with the old passcode?
1) Connect to iTunes on the computer you usually Sync with and Restore
http://support.apple.com/kb/HT1414
2) If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Note on Recovery Mode.
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
My daughter accidentally reset her ipod4 to factory settings so I restored from the last iCloud backup. All her photos were on camera roll so I believe they should have automatically been backed up, but none have been restored. Why?
When she plugged in the ipod last night it backed up again so that now shows as the latest backup. No previous backups are listed so I do not seem to have the option to rerun the old one. She had many pictures on the camera roll taken from well before July. I can only presume that the backup in July must have been incomplete - but then I didn't think it was supposed to list as an option to restore from. Luckily many of the photos had been backed up on the pc but I am very frustrated as to why the icloud backup didn't protect them. Thank you for your advice though, I appreciate it.
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hello, i have a first generation ipod and i lost the pin, i followed the instruction to back up and restore factory settings but in the middle of the process an unknown error occurred. how can i get my ipod working again with my backup files. please help
What was the complete wording of the error message? Usually an error number is also given.
Maybe:
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer?
thanks in advance.If your iPhone is jailbroken then it doesn't have a virus.
Your problem is most likely something else and the chances of your computer catch it are nonexsistant.
Allan -
How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual.
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