Took Quicktime Update - now Microsoft Office Products fail to start

I took the latest Quicktime 7.2 update today. Now my Microsoft applications won't start up! I use my Mac at work and without Word I'm screwed. How can I get my office products to run again? QuickTime 7.0.4 broke applications, now 7.2 is breaking them. What's the deal with QuickTime???
I'm going to have start doing the Microsoft "wait" with my Mac now. "Not take ANY updates for at least a week from release", because the updates cause more issues than the old versions. This is VERY frustrating.

OK, I'm back up and running.
Another thread had some information from bigman13 that provided a solution. It appears that most (not all) of the people having this problem had also installed Java6 beta. If you are one of those people, here is a solution that might help you. Caution - this involves performing steps from a command shell.
I think you must have a root account enabled to do this. If you don't and wish to enable it, select the "Help | Mac Help" menu item from your desktop screen and type in "root account". Select the "Enabling the root user" entry and follow those instructions.
Steps to fix the problem:
1) Open a Terminal window and type...
2) su -
3) cd /Library/Receipts/JavaSE6Release1.pkg/Contents
4) lsbom -s -f Archive.bom > /tmp/files
5) Now edit the /tmp/files file with a text editor and replace " " with "\ " and all "./" with "rm /" - Resave the file
6) From the terminal again: sudo bash /tmp/files
7) rm -r /Library/Receipts/JavaSE6Release1.pkg
8) sudo update_prebinding
9) I rebooted my Mac
10) Test that Word runs again - Mine Did!
11) I then reinstalled Java6
Hope this helps

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