Tool Bar in New Blackberry Devices

Hi...
I wonder Why Did Blackberry Remove the Tool Bar (Cursor, Option ,Dial & End Call Buttons ) in the new devices that have been released recently such Q10
which that Feature was A unique thing & it’s A Signature for Blackberry Devices Since the beginning of the Company like 9700,9790,9900
also it’s is very Important to me & the Other Users who like this Buttons Bar…I think
My Wish from blackberry that Re Use the Tool bar for the upcoming devices in the Future.
Please Press Like if you are with me in this...

Generally modern users want as much screen real estate as possible, making the screen a touch screen and moving these functions to that made it possible to have a compact phone with a moderately large screen suitable for browsing, playing games and viewing emails without excessive scrolling.
Who knows though, a reevaluation of what the USP is for BlackBerry may well see them return to putting these back in. Don't hold your breath though.
If you've been helped click on , if you've been saved buy the app.
Developer of stokLocker, Sympatico and Super Sentences.

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Hearing aid compatibility being ignored as new Blackberry devices are released...

I'm very disappointed in both Research in Motion and the cell phone carriers for making the newer Blackberry devices all M3 and not M4/T4.
M4/T4 is the best hearing aid compatibility rating. M3 is just average.
In the past, Blackberries have been M4/T4 rated and I've been very happy with the company for their support.
However, the newer models being released, including but not limited to the Curve 9700 and the Bold 9650 are all M3.
The Blackberry 8830 was M4/T4, then its successor, the Tour 9630 was M3, and sure enough the successor of that, the Bold 9650 is M3.
The Storm (both versions) devices are also M3.
I was researching the phones released by Blackberry; all new phones are M3. None are M4. However, if you are content with an older model, like the 8830 for example, they are still sold by the cell phone carriers.
The cell phone carriers work with RIM to determine how high the hearing aid compatibility rating should be. Cheaper materials lead to lower ratings. If the cell phone carriers and RIM used higher quality hardware, they could easily get the M4/T4 rating!
I've heard that the higher quality hardware really is not that much more.
These companies need to realize that M3 is not enough and that M4/T4 is the rating they should be striving for when developing phones!
I prefer newer models when I am eligible to upgrade because their onboard memory is often faster, their cameras are often better, and support for technology is better, etc.
So, I am just so disappointed that Blackberry has decided to back away from M4/T4 and offer M3!
This is unacceptable and both RIM and the carriers need to know this!
I have written my carrier to let them know about this. Hopefully, the Blackberry devices will start being M4/T4 again, which they should be!

Hello and Welcome to the Forums!
You have some excellent points and suggestions. I would like that those don't miss the mark in reception by RIM. You see, these forums aren't a vehicle to communicate to/from RIM. Rather, these are user-to-user forums where kind souls volunteer to help out other kind souls as best they can. But, I have heard that RIM accepts constructive suggestions at [email protected]
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Add a New Blackberry Device Screen

The Add a New Blackberry Device screen stays open with the green wait circle spinning around and around while it says initializing your device. Why won't it sync?

Delivery Time Maintenance
Requested Delivery From     00:00:00
Requested Delivery To     00:00:00
                     OK
I need a subscreen like above

Msg: You've connected a new Blackberry device, it's been initializing device for over 1 hour

I had Blackberry Desktop Manager Ver 5.x installed. I downloaded the BlackBerry Desktop Software v6.1 software from the link saying that this download was to upgrade existing desktop manager. The installation completed without issues. After starting Version 6.1 for the first time and being asked to connect a blackberry device, I connected my brand new Blackberry Bold 9930. A new window opened that said "You've connected a new BlackBerry device" "Initializing device", and it's been hanging like that for nearly 2 hours. The main window shows the Blackberry correctly seen by model, type and pin and as never synced and never backed up. Any help would be greatly appreciated. Thanks, Bruce

Although this is advertised as an upgrade to Desktop Manager 5.x, it is really a replacement. It does not upgrade anything, but merely installs the new one. So the first thing you may want to make sure of is whether the old version is still on the computer. Go to your Control Panel on your computer and click Programs and Features. If you see any other BlackBerry Desktop Sfotware version beside the 6.1 then uninstall it. This other version could still be attempting to communicate with your device, causing this issue to occur. Make sure you reboot your computer after this is done. let me know if this helps or if you need any more help.

I clicked on the firefox update & lost my old firefox page with my aol start & quick pick tool bar & this "new" page takes up more space so when I click on a di

I clicked on the firefox update & lost my old firefox page with my aol start & quick pick tool bar & this "new" page takes up more space so when I click on a different subject, I have LESS space to view it. . Why, WHY must you people always mess with things that were just fine. . I cannot eeven restore my computer to an earlier time, NOPE, won't do it. . So now what do I do ? ? Pete . . . God Bless . . . . I WANT MY PREVIOUS SETTINGS BACK ! ! ! ! !

The problem is with the page that opens at startup?
What does the new page look like? Can you paste the address into a reply?
Or if it doesn't have an address, maybe it's a page created by an add-on. Can you see any indication of the source of the page? Perhaps you could post a screen shot of what it looks like. This article has tips on that (make sure to delete to cover anything confidential): [[How do I create a screenshot of my problem?]]
To reduce content size, try the zoom feature: hold down the Ctrl key and tap the - key once or twice. If you want to reset the page to the standard size, you can hold down Ctrl and tap the 0 key once (zero).
But really we should get you back to the page you prefer, and hopefully with the additional details I requested we will be able to figure out what needs to get changed so you can do that.

Corus360 releases Remote360 support for new Blackberry devices

Atlanta, Friday 13th, 2010 - Corus360, a RIM Select Alliance Partner based in Norcross, has released an update to their Remote360 software which allows it to be now used for support of the new BlackBerry 6 OS and the new BlackBerry Torch smartphones being released by AT&T later this week.
Remote360 is an award winning software that was created by a team of developers at Corus360 and is currently in use by several companies in the United States and other countries to support their BlackBerry® users.
“Corus360’s investment in developing Remote360, an application that can greatly reduce the time to resolution for mobile device issues, results in both time and cost savings for our clients,” said Ted Chappell, EVP, Professional Services of Corus360.
Remote360 allows Help Desk and administrators to remotely control BlackBerry® devices out in the field to troubleshoot and resolve issues, train users and even locate lost devices. Remote360, similar to remote desktop for laptop/PC support, allows support personnel to operate the devices as if they have them in their hands. BlackBerry® 6 is the latest OS released by RIM (Research in Motion, the makers of BlackBerry) and Remote360 has the capability of supporting this OS. The BlackBerry® Torch, their new device, which comes pre-installed with BlackBerry® 6 will go on sale this Thursday by AT&T. AT&T has an exclusive to carry the new Torch and it was announced this past week in a press conference with RIM.
About Corus360
Corus360 is a technology consulting and solutions company with more than 10 years of success helping clients to better leverage their technology investments to satisfy strategic and tactical business requirements. We specialize in best of breed infrastructure solutions, IT management consulting, Data Center technologies, disaster recovery, managed services and enterprise applications.
Corus360 helps organizations solve business problems, reduce costs and enhance efficiency by devising, recommending and deploying business-aligned technology solutions. We apply proven methodologies that help organizations reduce risk, respond more quickly to business challenges and better utilize assets through the full technology lifecycle.

Hello and Welcome to the Forums!
You have some excellent points and suggestions. I would like that those don't miss the mark in reception by RIM. You see, these forums aren't a vehicle to communicate to/from RIM. Rather, these are user-to-user forums where kind souls volunteer to help out other kind souls as best they can. But, I have heard that RIM accepts constructive suggestions at [email protected]
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Open iView without address or tool bar in new window

Hello dear experts,
Today I got a specific problem where I kindly ask for your ideas / support !
Our Portal is 7.0 and SP19.
I got the following scenario:
1) Imagine you got several standard (URL or Application Integartion) iViews, each pointing at different URLs.
2) As you know there does exist the SAP Portal standard functionality for iViews to open them at a new window via the iView tray (context menu)
3) So if you put the iView into a portal page and let this page being displayed at the portal content area, you can access the option u201COpen in New Windowu201D at the tray.
4) Now I want to modify the function u201COpen in New Windowu201D in that way, that the new window is shown without the address bar and tool bar at all.
5) In common this can easily be made with the Javascript command:
javascript:window.open('http://this.iview.url', '_blank','resizable=yes, scrollbar=yes,
top=100, left=100, height=700,width=700, status=no, menubar=no, toolbar=no, location=no')
6) But to use this Javascript command I will need the specific URL u2013 or at least the STRING variable of it - of the iView which is embedded at the portal page at runtime (Something like this http://this.iview.url )
7) I made already some research and found the Layout-Tag Library
http://help.sap.com/saphelp_nw70/helpdata/en/42/efe25b0d301aa2e10000000a422035/frameset.htm
8) Also I found the Blog very interesting:
EFP: Layout Tag Library
9) At these sources I found the Layout-Tag
<lyt:IViewExpand>Open in New Window</lyt:IViewExpand>
which is displaying the u201COpen in New Windowu201D functionality as link.
10) But as I described above I will need the link as a STRING-variable to put it into the Javascript command
11) And that is the point I am struggling at the moment. How do I get the link of the current iview is pointing to
e.g. http://this.iview.url
either as link or STRING variable.
Any idea or suggestion ? Many thanks in advance !!!
Best regards,
Stefan

Hello dear Prath and Srini,
many thanks for your input but unfortunaltly by problem is still unsolved
Let me explain a little mor in details:
The Scenario:
1) A got the Portal and i got a dedicated web server which is providing different web reports. These web reports are created by another department and they will provide us just the URL link to the reports.
2) Okay so i am integrating these reports via a generic applicqation integration iview, of course i could use also a standard URL ivew. But this would not be so smooth, because of the transport (the web report server has also a three stage landscape)
3) Now i want to give the users the feature "to hit once" at the iview tray just one button / link and the iview will open in a new window
Okay so far everything is complete SAP portal standard.BUT now here is the clue
The Problem:
4) For security reasons the "new window" should appear showing the iview, but without browers tool bar and address bar.
To do this i wil need the URL which i can hand over to the javascript command. But i want the the URL will be generated automatically, because of course there will be created mor and more iviews time after time.
The Solution:?
Any guess how to solve this "feature" ?
Best regards and many thanks,
Stefan

Transfering calendar events to a new blackberry device

My old phone broke so I am getting a new one. Can I transfer my calendar events to my new phone.

you have to SYNC old BB with your outlook to get the calendar on outloook first and then sync new one with outlook.
or you can back up your old BB usign Desktop Manager Software and thenrestore calendar backup on your new BB
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

Would you please make the advertisement at the top of my email page narrower. I cannot access the mailbox tool bar. New, move, sent, delete are all covered up.

I have Comcast for my provider, but use att.net for most of my email. The ad only appears in mail from
http://us.mg205.mail.yahoo.com/dc/launch?.partner=sbc&.gx=1&.rand=a6g5emck7m4o1
yahoo says it is not theirs and att says it is not theirs.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

I installed new itunes and the tool bar along the top of screen is missing, so i can't print out my library. can anysny body help i have windows 7

no tool bar on new itunes istall, file, edit, etc. is this normal

Authorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
Also see, iTunes Store- Authorize or deauthorize your Mac or PC

Is there some up-to-date BB-authorized page that tells you exactly where you can officially purchase a new BB device?

Good evening Device Support Forum.
I am trying to purchase a Q5 from an authorized carrier in Canada (ON, Canada). I don't have 5 years to devote to trying to correlate where I can buy the BB device that I want.
I tried hitting up: http://ca.blackberry.com/smartphones however the information is sadly not up-to-date.
This is my third attempt at trying to purchase a BlackBerry. It's getting tedious.
My question: (same as the Subject line) is:
Q> Is there some url that tells me exactly where I can officially purchase a new BB device?
1. I don't want a refurbished BlackBerry device that is being pawned off as a new BlackBerry device where I am asked to pay the price of a new BlackBerry device.
2. I don't want a BlackBerry device that does not come with a service warranty.
3. I do want a fresh BlackBerry device that comes with a carrier service warranty.
I would have liked to purchase a Q5 - it seems an impossible task since an official device doesn't seem to exist here in Ontario.
Note: Choosing the Q5 only because it is lighter to hold.
Before anyone suggests:
- I would have preferred the BB Classic but it's not possible to try one here.
- The Z30 is too heavy.
- Tried the Passport and it's heavy and too complex to navigate.
Upfront thanks for your time and any leads,
TreenaL

Here is my view. You always start with the carrier. What is best for you where you live, work, and play?
If you are set on buying the device from the carrier, then hopefully they sell BlackBerry, and sell the model you want. That was no longer the case for me, which led me to buy unlocked, unbranded (from Shop BlackBerry).
It doesn't take a huge investment in time to figure out what models (or sub-models) will work on your carrier. Google is your friend. Someone, in fact several people will have already done this for you.
As far as warranty, in almost all instances with Blackberry the warranty is handled by the seller. See http://supportforums.blackberry.com/t5/Welcome-Introductions/How-Formal-Support-Works/td-p/2540533
- Ira

All of a sudden I can no longer open tabs by clicking "+" or right clicking on the tool bar. To open a new page, I have to open a whole newFirefox window. How can I fix this?

All of a sudden I can no longer open tabs by clicking "+" or right clicking on the tool bar. To open a new page, I have to open a whole new Firefox window. How can I fix this?
Also, Firefox crashes frequently. Is there a fix for this also?

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox 3.6 that prevents new tabs from being opened.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons
For the second issue, the [[Firefox crashes]] support article may help.

How can I create a new folder in de tool bar?

I have several bookmarks of news papers and magazines located in the tool bar. Since they take space I need for other bookmarks, I need to place them in a folder which will also be located in the tool bar. How can do to achieve that?...I did it once but I forgot how I did it.

Just like you would create a new folder anywhere. Open the drive's icon from your desktop or the Finder, and click shift-command-N. (Or use the Finder menu if you prefer - File - New Folder).
If you can't create a folder, your drive may be the wrong format (you can't write to a Windows/NTFS formatted drive, for example). You'll have to back up any files you have on there, and then use Disk Utility to reformat it to Mac Extended (if it will only be used on a Mac) or MS-DOS format (if you want to share it with a PC).
Matt

Transfer old blackberry device data to new BlackBerry 10 device, without old blackberry device

Hello,
I recently bought a new BlackBerry Q10, I had a BlackBerry Bold 9790 running on OS 7 before this and I had backed it up from BlackBerry Desktop Software. I had no knowledge that BlackBerry 10 devices don't work with BlackBerry Desktop Software, so I sold my Bold 9790 and then bought a Q10. I need to recover all the data of my old Bold 9790 to my Q10, but sadly Q10 doesn't work with BlackBerry Desktop Software. If I download BlackBerry Link it will ask me to connect my old device to transfer files.
So basically I need to transfer the backup file of my old phone to the new phone.
Please help me out. Thanks.
Solved!
Go to Solution.

First, the device has been out for over a year and a half. BlackBerry has put the information out there. I easily found the information below with a quick Google search that brought up this article, KB33322
While it hasn't yet been updated to reflect the latest update to Link, I made a few minor changes to the instructions to get to the same options in the new version of Link.
Media Files saved on the device internal memory will be transferred if you check the box for "Media files saved on internal memory." Media files saved under Content Store on the old device will not.
Here are the instructions:
Connect the BlackBerry 10 smartphone to the computer using the USB cable.
At the left side of the BlackBerry Link screen, click name of the BlackBerry 10 smartphone.
Select Restore Device > Legacy Device Backup Files.
Select the desired backup file.
Select the data to restore to the BlackBerry 10 smartphone. To restore all supported data, select the Restore all data check box. To choose the data to restore select Custom Restore.
Note: For a description of the BlackBerry smartphone databases, refer to KB03974.
Click Restore.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

I do not have Windows Tool bar featured and need to add a new printer to Firefox. How do I do it?

When I access another web server, there is a tool bar on top "File, and with other functions. I do not have this tool bar with Firefox. I bought a new printer, I need to conect to Firefox in order to print.
How do I have the bar and conect the printer

Hi pastore27-
You should be able to print documents from webpages using Firefox. The print button should display by default. However, it is possible it was removed during an upgrade or due to custom preferences. The way to fix it:
# Firefox > View > toolbars > customize
# Select the printer icon and drag it to your browser window
I also found a Support article on restoring toolbars, as you said the toolbar was missing:
[[Back and forward or other toolbar items are missing]]
I hope that helps!

Tool Bar in New Blackberry Devices

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