Tool Box tools not responding

hi,
I have a Deskjet F4280 all in one
lab top is running on windows 7
the error is saying "The computer is unable to establish two way communication with the device
N/A
The labtop is a sony viao, ive made three updates on hp solution centre for the printer but still having the error

Sorry that you are having a problem with the communication error. 
Try to uninstall and re-install the software and drivers. 
Let me know what happens after it installs. 
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

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