Tool Panel will not display other options? ex. unable to change Rectangle to Polygon - Windows CS6.

Does anyone know how to fix this, without having to reinstall the program?  I had to have IT install in the first place because the process was very difficult.  I'm really NOT liking this program, at ALL!!!

I,
If you end up having a reinstallation, make sure it will be the full three step way:
Uninstall, run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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