Toolbar buttons do not work and are greyed out not allowing me to log in or log out

I have increasingly been frustrated with firefox not allowing me to log in and or log out of important websites in which i pay my bills online This happens because the toolbar buttons are greyed out. It makes this feature non functional, therefore I have to resort to closing the website page without logging out. Can you tell me how to fix this problem? When i click on the buttons there is no response; its as if they were drawn.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

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