Toolbar is missing. Clicking Alt and releasing has no effect. Help !

The toolbar - File View etc is missing. Tried alt and release, NBG, tried switching laptop (an Acer) on and off, ditton

'''Menu Bar''' (File, Edit, View, History, Bookmarks, Tools, Help) , see: 
http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
* Press F10, Menu bar will appear, click View, click Toolbars, click Menu bar
* Press ALT, the Menu bar will appear, click View, click Toolbars, click Menu bar 
* Hold down the ALT button while pressing V+T+M
'''Navigation Toolbar''' (Back/forward, Refresh...Home, URL/Location Bar, Search Bar): Do one of the following
#click View > Toolbars, click on "Navigation Toolbar" to place a check mark, OR#right-click the Menu Bar, click "Navigation Toolbar" to place a check mark. See: 
#*https://support.mozilla.com/en-US/kb/Back+and+forward+or+other+toolbar+items+are+missing
#*http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
#*http://kb.mozillazine.org/Toolbar_customization
#*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
#*http://support.mozilla.com/en-US/kb/Navigation+Toolbar+items
'''Bookmarks Toolbar''': Same procedure as Navigation Bar except click "Bookmarks Toolbar". 
'''Status Bar''': click View, click Status Bar to place a check mark 
'''Full Screen Mode''': If you have no Toolbars or Tab Bar: Press F11 (F11 is an on/off toggle). See: http://kb.mozillazine.org/Netbooks#Full_screen 
Also see: http://kb.mozillazine.org/Toolbar_customization_-_Firefox#Restoring_missing_menu_or_other_toolbars
 
You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:
* Shockwave Flash 10.0 r42
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Shockwave Flash'''
#*Use Firefox to Download and SAVE to your hard drive from one of the links below; '''the links take you directly to the download and you avoid the "getplus" download manager and "extras" (i.e., toolbars, virus scan links, etc.) on the main Adobe page.'''
#*SAVE to your Desktop so you can find it
#*After download completes, close Firefox
#*Click on the file you just downloaded and install
#**Note: Vista and Win7 users may need to right-click the installer downloaded and choose "Run as Administrator"
#**Note: Most browsers other than IE will also get updated with this one download
#**Note: To update IE, same procedure '''but use IE''' to go: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_ax.exe
#*After installation, restart Firefox and check your version again.
#*'''Download links and other information''':
#** https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
#** '''or''' you can download, save, then run the manual installers for IE, then for Firefox (and all other browsers) from here: http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#* Also see: http://support.mozilla.com/en-US/kb/Installing+the+Flash+plugin
#* Also see (if needed): http://kb2.adobe.com/cps/191/tn_19166.html#main_Uninstall

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Toolbar is missing. Clicking Alt and releasing has no effect. Help !

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