Tools and Help is missing from my menu bar.

All I can find is how to add the Menu bar which I have; what I'm missing are the Tools and Help menus. I have updated to version 21, and it's still missing. How do I find those 2 missing menus?

Hi anniespahic, if you have no menu or toolbar area at all, you might be in full screen mode. The F11 function key switches between regular and full screen views. You might also get a menu to exit full screen view if you slide your mouse all the way to the top of the screen and right-click.
If you have a toolbar area but no menu, try tapping the Alt key to show the menu bar temporarily. Then you can re-display the menu bar using
View menu > Toolbars > Menu Bar
(I'm assuming Windows; this might work differently on other operating systems)
Can you get your menu bar back?
Regarding #2, I'm not sure what you mean by index. Is the problem that the page lacks the normal styling (i.e., shows raw text instead of menus)?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

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http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
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#*http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar
#*http://kb.mozillazine.org/Toolbar_customization
#*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
#*http://support.mozilla.com/en-US/kb/Navigation+Toolbar+items
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Message was edited by: NoKarma4U

wjdavis wrote:
I can't remember exactly what I did. I do know that when I started it up, I couldn't find the Setup Assistant on the hard drive,
No, once a user has been created, you can't run Setup Assistant (without erasing and reinstalling).
What do you recommend for fixing this?
Here's what's happened:
When you first start up a Mac and create the first user account, OSX assigns it UID (User ID) #501. The next one gets #502, etc. Those UIDs (not the user name) are what control permission to files.
You can see those numbers via System Prefs > Users & Groups; click the padlock and enter your Admin password, then select an account and right-click it, and select Advanced Options. Do not change anything on that window.
So . . . assume your old iMac had a user 501 with the data you want; it's identified that way on the backups.
When the Apple Store started up your new Mac, and created their account, it became #501.
When you used Migration Assistant to transfer the 501 account from the iMac's backups, OSX copied everything there "as is" except it had to change the 501 to 502.
The new 502 account has all the right permissions to things now in it's home folder, but the backups belong to user 501.
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Clear as mud?

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hi ffadler
i experience the same on my laptop,
do you have an solution already?
regrds
piet

Tools and Help is missing from my menu bar.

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