Tools don't show in Acrobat

I am getting frustrated I purchased the Adobe pro so that I could convert and edit my PDF's however there are no tools showing except the convert and there is nothing on the main header that would allow me to add tools.

Hi Teresa,
Your screenshot didn't come through, but that's OK. You've done a good job of describing the problem. It sounds to me that you haven't installed Acrobat Pro yet. (Or, you have, but your system associates the PDF filename extension with Reader, as I mentioned in the last post.)
Do this, please, if you haven't already: Log on to www.cloud.acrobat.com using your Adobe ID and password. Click Acrobat on the far right side of the window. Click the blue Download Now button, and follow the prompts to install Acrobat.
Once it's installed, we still may need to change the PDF file association. But, one step at a time!
Best,
Sara

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    package.restrict.access.com.sun.deploy = true
    package.restrict.access.netscape = false
    package.restrict.access.org.mozilla.jss = true
    package.restrict.access.sun = true
    package.restrict.definition.com.sun.deploy = true
    package.restrict.definition.java = true
    package.restrict.definition.netscape = true
    package.restrict.definition.org.mozilla.jss = true
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    path.separator.applet = true
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    sun.cpu.isalist = pentium_pro+mmx pentium_pro pentium+mmx pentium i486 i386 i86
    sun.desktop = windows
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    user.home = C:\Users\users-dir
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    user.timezone = America/Sao_Paulo
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    ================================
    deployment.browser.path = C:\Program Files (x86)\Internet Explorer\iexplore.exe
    deployment.browser.vm.iexplorer = true
    deployment.browser.vm.mozilla = true
    deployment.cache.enabled = true
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    deployment.javapi.cache.update = false
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    deployment.javapi.stop.timeout = 200
    deployment.javapi.trace.filename =
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    deployment.javaws.concurrentDownloads = 4
    deployment.javaws.home.jnlp.url = http://java.sun.com/products/javawebstart
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    deployment.security.expired.warning = true
    deployment.security.https.warning.show = true
    deployment.security.jsse.hostmismatch.warning = true
    deployment.security.mixcode = ENABLE
    deployment.security.notinca.warning = true
    deployment.security.password.cache = true
    deployment.security.pretrust.list = true
    deployment.security.sandbox.awtwarningwindow = true
    deployment.security.sandbox.jnlp.enhanced = true
    deployment.security.trusted.policy =
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    deployment.security.validation.ocsp = false
    deployment.security.validation.ocsp.publisher = false
    deployment.system.cachedir = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\SystemCache
    deployment.system.security.blacklist = C:\Program Files (x86)\Java\jre6\lib\security\blacklist
    deployment.system.security.cacerts = C:\Program Files (x86)\Java\jre6\lib\security\cacerts
    deployment.system.security.jssecacerts = C:\Program Files (x86)\Java\jre6\lib\security\jssecacerts
    deployment.system.security.oldcacerts = C:\Program Files (x86)\Java\jre6\lib\security\cacerts
    deployment.system.security.oldjssecacerts = C:\Program Files (x86)\Java\jre6\lib\security\jssecacerts
    deployment.system.security.trusted.certs = C:\Program Files (x86)\Java\jre6\lib\security\trusted.certs
    deployment.system.security.trusted.clientauthcerts = C:\Program Files (x86)\Java\jre6\lib\security\trusted.clientcerts
    deployment.system.security.trusted.jssecerts = C:\Program Files (x86)\Java\jre6\lib\security\trusted.jssecerts
    deployment.system.security.trusted.libraries = C:\Program Files (x86)\Java\jre6\lib\security\trusted.libraries
    deployment.system.security.trusted.publishers = C:\Program Files (x86)\Java\jre6\lib\security\trusted.publishers
    deployment.system.tray.icon = true
    deployment.trace = true
    deployment.update.mime.types = true
    deployment.user.cachedir = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\cache
    deployment.user.extdir = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\ext
    deployment.user.logdir = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\log
    deployment.user.security.blacklist = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\blacklist
    deployment.user.security.policy = file://C:/Users/users-dir/AppData/LocalLow/Sun/Java/Deployment/security/java.policy
    deployment.user.security.saved.credentials = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\auth.dat
    deployment.user.security.trusted.cacerts = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.cacerts
    deployment.user.security.trusted.certs = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.certs
    deployment.user.security.trusted.clientauthcerts = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.clientcerts
    deployment.user.security.trusted.jssecacerts = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.jssecacerts
    deployment.user.security.trusted.jssecerts = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.jssecerts
    deployment.user.security.trusted.libraries = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.libraries
    deployment.user.security.trusted.publishers = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\security\trusted.publishers
    deployment.user.tmp = C:\Users\users-dir\AppData\LocalLow\Sun\Java\Deployment\tmp
    deployment.version = 6.0
    java.quick.starter = false
    ================================
    # ================================
    # formsweb.cfg -
    # ================================
    [default]
    baseHTML=base.htm
    baseHTMLjpi=basejpi.htm
    HTMLdelimiter=%
    envFile=default.env
    escapeparams=true
    form=test.fmx
    userid=
    debug=no
    host=
    port=
    digitSubstitution=context
    otherparams=obr=%obr% record=%record% tracegroup=%tracegroup% log=%log% term=%term% ssoProxyConnect=%ssoProxyConnect%
    obr=no
    record=
    tracegroup=
    log=
    term=
    pageTitle=Oracle Fusion Middleware Forms Services
    HTMLbodyAttrs=
    HTMLbeforeForm=
    HTMLafterForm=
    serverURL=/forms/lservlet
    codebase=/forms/java
    imageBase=codebase
    width=750
    height=600
    separateFrame=false
    splashScreen=
    allowAlertClipboard=true
    disableValidateClipboard=false
    highContrast=false
    background=
    lookAndFeel=Oracle
    colorScheme=teal
    logo=
    restrictedURLparams=pageTitle,HTMLbodyAttrs,HTMLbeforeForm,HTMLafterForm,log
    formsMessageListener=
    recordFileName=
    serverApp=default
    archive=frmall.jar
    networkRetries=0
    jpi_download_page=http://java.sun.com/products/archive/j2se/6u12/index.html
    jpi_classid=clsid:CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA
    jpi_codebase=http://java.sun.com/update/1.6.0/jinstall-6-windows-i586.cab#Version=1,6,0,12
    jpi_mimetype=application/x-java-applet;jpi-version=1.6.0_12
    legacy_lifecycle=false
    ssoDynamicResourceCreate=false
    ssoErrorUrl=
    ssoCancelUrl=
    ssoMode=false
    ssoProxyConnect=no
    allow_debug=false
    allowNewConnections=true
    EndUserMonitoringEnabled=false
    EndUserMonitoringURL=
    applet_name=
    enableJavascriptEvent=true
    JavaScriptBlocksHeartBeat=false
    [webutil]
    allow_debug=false
    debug=false
    form=WU_TEST_106.fmx
    allowNewConnections=false
    userid=webutil/webutil@des_tcp.world
    WebUtilArchive=frmwebutil.jar,jacob.jar,frmall.jar
    WebUtilLogging=on
    WebUtilLoggingDetail=normal
    WebUtilErrorMode=Alert
    WebUtilDispatchMonitorInterval=5
    WebUtilTrustInternal=true
    WebUtilMaxTransferSize=16384
    baseHTML=webutilbase.htm
    baseHTMLjpi=webutiljpi.htm
    archive=
    lookAndFeel=oracle
    [flash]
    HTMLdelimiter=%
    envFile=flashwebn.env
    escapeparams=true
    form=flash/FLASHWEB.fmx
    userid=user/password/tns_names
    debug=no
    host=
    port=
    digitSubstitution=context
    otherparams=obr=%obr% record=%record% tracegroup=%tracegroup% log=%log% term=%term% ssoProxyConnect=%ssoProxyConnect%
    obr=no
    record=
    tracegroup=
    log=/tmp/flashweb.log
    term=
    pageTitle=Oracle Fusion Middleware Forms Services
    HTMLbodyAttrs=
    HTMLbeforeForm=
    HTMLafterForm=
    serverURL=/forms/lservlet
    codebase=/forms/java
    imageBase=codebase
    width=750
    height=600
    separateFrame=false
    splashScreen=
    allowAlertClipboard=true
    disableValidateClipboard=false
    highContrast=false
    background=
    colorScheme=teal
    logo=
    restrictedURLparams=pageTitle,HTMLbodyAttrs,HTMLbeforeForm,HTMLafterForm,log
    formsMessageListener=
    recordFileName=
    serverApp=default
    archive=frmall.jar
    networkRetries=0
    jpi_download_page=http://java.sun.com/products/archive/j2se/6u12/index.html
    jpi_classid=clsid:CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA
    jpi_codebase=http://java.sun.com/update/1.6.0/jinstall-6-windows-i586.cab#Version=1,6,0,12
    jpi_mimetype=application/x-java-applet;jpi-version=1.6.0_12
    legacy_lifecycle=false
    ssoDynamicResourceCreate=false
    ssoErrorUrl=
    ssoCancelUrl=
    ssoMode=false
    ssoProxyConnect=no
    allow_debug=false
    allowNewConnections=true
    EndUserMonitoringEnabled=false
    EndUserMonitoringURL=
    applet_name=
    enableJavascriptEvent=true
    JavaScriptBlocksHeartBeat=false
    WebUtilArchive=frmall.jar,frmwebutil.jar,jacob.jar
    WebUtilLogging=all
    WebUtilLoggingDetail=CONSOLE
    WebUtilErrorMode=Alert
    WebUtilDispatchMonitorInterval=5
    WebUtilTrustInternal=true
    WebUtilMaxTransferSize=16384
    baseHTML=webutilbase.htm
    baseHTMLjpi=webutiljpi.htm
    lookAndFeel=oracle
    # ================================
    # webutil.cfg - WebUtil default configuration file
    # ================================
    logging.file=/tmp/webutil.log
    logging.enabled=TRUE
    logging.errorsonly=TRUE
    logging.connections=TRUE
    install.syslib.location=/webutil
    install.syslib.0.7.1=jacob.dll|106496|1.10.1|true
    install.syslib.0.9.1=JNIsharedstubs.dll|65582|1.0|true
    install.syslib.0.9.2=d2kwut60.dll|192512|1.0|true
    install.syslib.0.user.1=ffisamp.dll|40960|1.0|true
    transfer.database.enabled=TRUE
    transfer.appsrv.enabled=TRUE
    transfer.appsrv.workAreaRoot=/tmp
    transfer.appsrv.accessControl=TRUE
    transfer.appsrv.read.1=/tmp
    transfer.appsrv.write.1=/tmp
    BlockAllowHeartBeat=False
    # ================================
    # default.env - default Forms environment file, Linux version
    # ================================
    ORACLE_HOME=/usr/lic/oracle/home/Oracle/Middleware/as
    ORACLE_INSTANCE=/usr/lic/oracle/home/Oracle/Middleware/asinst
    TNS_ADMIN=/usr/lic/oracle/home/Oracle/Middleware/asinst/config
    FORMS_PATH=/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash:/usr/lic/oracle/home/Oracle/Middleware/as/forms:/usr/lic/oracle/home/Oracle/Middleware/asinst/FormsComponent/forms:/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash/tool
    WEBUTIL_CONFIG=/usr/lic/oracle/home/Oracle/Middleware/asinst/config/FormsComponent/forms/server/webutil.cfg
    FORMS_RESTRICT_ENTER_QUERY=TRUE
    CLASSPATH=/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/frmall.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/frmwebutil.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/jacob.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/j2ee/frmsrv.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/ldapjclnt11.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/debugger.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/ewt3.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/share.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/utj.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/zrclient.jar:/usr/lic/oracle/home/Oracle/Middleware/as/reports/jlib/rwrun.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/start_dejvm.jar:/usr/lic/oracle/home/Oracle/Middleware/as/opmn/lib/optic.jar
    PATH=/usr/lic/oracle/home/Oracle/Middleware/as/bin:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/bin
    LD_LIBRARY_PATH=/usr/lic/oracle/home/Oracle/Middleware/as/lib:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/server:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/native_threads
    LD_PRELOAD=/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/libjsig.so
    # ================================
    # flashwebn.env - default Forms environment file, Linux version
    # ================================
    ORACLE_HOME=/usr/lic/oracle/home/Oracle/Middleware/as
    ORACLE_INSTANCE=/usr/lic/oracle/home/Oracle/Middleware/asinst
    TNS_ADMIN=/usr/lic/oracle/home/Oracle/Middleware/asinst/config
    FORMS_RESTRICT_ENTER_QUERY=TRUE
    FORMS_TIMEOUT=120
    FORMS_PATH=/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash:/usr/lic/oracle/home/Oracle/Middleware/as/forms:/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash/tool
    REPORTS_PATH=/usr/lic/oracle/home/Oracle/Middleware/as/reports
    REPORTS_SERVER=rep_wls_reports_machine01_asinst
    PATH_REPORTS_CACHE=/tmp/
    PATH_REPORTS_LOCAL=/tmp/
    WEBUTIL_CONFIG=/usr/lic/oracle/home/Oracle/Middleware/asinst/config/FormsComponent/forms/server/webutil.cfg
    FORMS_RESTRICT_ENTER_QUERY=FALSE
    FORMS_USERNAME_CASESENSITIVE=1
    CLASSPATH=/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/frmall.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/frmwebutil.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/j2ee/frmsrv.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/ldapjclnt11.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/debugger.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/ewt3.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/share.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/utj.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/zrclient.jar:/usr/lic/oracle/home/Oracle/Middleware/as/reports/jlib/rwrun.jar:/usr/lic/oracle/home/Oracle/Middleware/as/jlib/start_dejvm.jar:/usr/lic/oracle/home/Oracle/Middleware/as/opmn/lib/optic.jar:/usr/lic/oracle/home/Oracle/Middleware/as/forms/java/jacob.jar
    #PATH=/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash:/usr/lic/oracle/home/Oracle/Middleware/as/forms:/usr/lic/oracle/home/Oracle/Middleware/asinst/FormsComponent/forms:/usr/lic/oracle/home/Oracle/Middleware/as/forms/flash/tool
    LD_PRELOAD=/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/libjsig.so:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/server/libjvm.so:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/native_threads/libhpi.so
    LD_LIBRARY_PATH=/usr/lic/oracle/home/Oracle/Middleware/as/lib:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/server:/usr/lic/oracle/home/Oracle/Middleware/as/jdk/jre/lib/amd64/native_threads

    If you managed to get to the point where the applet container is created (the "gray square"), but the form never appears then you can assume one or more of the following has occurred:
    1. The JRE crashed after startup. Many times, but not always, if such a crash occurs it will leave a JRE dump file on the desktop. Its content may help to identify the cause.
    2. The Forms runtime crashed at startup. Many times, but not always, a Forms dump file will be created on the server. Its content may help to identify the cause.
    3. The Forms runtime was unable to start at all. This can occur on unix systems when/if there is a resource or permissions issue. One of the more common causes is if the file descriptor (nofiles) value is set too low.
    4. The applet is actually running, but has attempted to display a dialog box and is awaiting your acknowledgement, but the box was wrongfully sent to the background behind the browser. A similar issue was reported in one of the JRE 1.6.0_xx series, however I don't recall which one. Uninstall your current version and install the latest which is 1.6.0_27
    There are other possibilities, but these are most common.
    I would recommend the following:
    1. Uninstall any JRE older than 1.6.0_27. Reboot. Install 1.6.0_27
    2. Set networkRetries=5 in formsweb.cfg
    3. Set FORMS_TIMEOUT to 15 (default). Setting to a high value as you have is not recommended and is rarely necessary.
    4. Verify that the test form works. For example:
    http://machine:port/forms/frmservlet?form=test
    5. It appears that you are trying to use WU_TEST_106.fmx. Instead, download an updated version of this file (the name has also changed)
    http://www.oracle.com/ocom/groups/public/@otn/documents/webcontent/196249.zip
    6. Ensure that you have compiled webutil.pll into .plx. Do not use an old version of this file. The installation will include one. If not, check for it in an installation that also includes the Builders.

  • Safari 6 "Images" search results don't show digital storage size info anymore - Fix?

    I've now noticed, finally using Safari 6 more often now .... that when doing a google subject search (and selecting the "images" results versus the "search" results at the top header bar of Safari), that Safari 6 now only shows a huge listing the images themselves. If you slide your cursor over any of the images, a small black highlight bar appears under the image and shows its pixel dimensions  (as in 000 x 000 pixel dimentional size), but Safari 6 shows no digital size info of the image in kb's (kilobites) or posibly MB's (megebites) .... like it used to in the past.
    On previous Safari google "image" search results you saw the images, along with their pixel dimentional size (000 x 000) and their storage size ( 00kb / 00MB) listed in small text under the image.
    Is there any way to set Safari to show not only the "images" dimensions (which it now does), but also to show the images over all storge size?
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    Actually, as I forgot to mention .... is this above issue a Safari 6 or Google search result issue? I'm starting to think that it may be Google's "images" results that don't show the images storage size anymore, and possibly not Safari's problem.
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  • Application manager show that Acrobat X Pro is installed on my computer but it's not

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    Hi Cailloux1973,
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    Acca,
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  • I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

    I start my macbook air up and a file comes up with a question mark. When I go to Disk Utility I go to update things or erase everything and my disks don't show up or anything. Anyone know what to do?

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    Critical system files are damaged or deleted - Reinstall OS X.
    The disk drive is physically non-functional - Replace the hard drive.
    Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
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    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
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    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
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  • Contacts Names Don't Show Up On Visual Voicemail

    Ever since I shifted to Exchange as my contacts account, the names of my contacts don't show up in visual voicemail, or for most incoming calls. I don't want to keep duplicates in the "On My Iphone" account, since then I get duplicate when I sync. I have Exchange set as my default contacts account. Anyone know a way around this?

    I have tool tips for all of my text fields but they do not show up on the final form . . . what am I doing wrong?
    If I do the default text, does that mean that the recipient would delete the default text and replace it with their info?
    Thanks,
    T.
    <><><><><><><><><><><><><><><><><><>
           Tracey Timms, VP Operations
                           747 Monaghan Road
                     Peterborough, ON  K9J 5K2
              Tel 705-748-3255  Cell 705-761-4462
                           http://www.capella.ca<http://www.capella.ca/>
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