TOOLS menu option missing from Adobe X Standard docs when opened in IE10

Hi,
A few of our users are having issues where any Adobe X document they open in Internet Explorer is missing the Tools menu bar on the top right of the document.
If they open the document in Adobe directly, the Tools menu appears.
It's only when opening in IE that the problem occurs.
Enable third-party applications is checked in Internet Options > Advanced.
I don't have this on my machine - IE displays the Tools menu correctly - so I can only assume it's a plug-in or a setting I'm missing on the users' machines.
Any ideas?
Cheers!

Slightly confused - why wouldn't it be available? Is it a limitation of the browser being unable to activate the plug-ins which are part of Adobe Acrobat X Standard? It's just functionality for altering the layouts of PDFs, page numbering, etc. Should be fairly standard?
Tools menu when opened directly in Adobe:
No Tools menu when opening in browser:

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