Tools pane not displaying highlights, sticky notes

My system is window 7 and I'm using the latest version of adobe reader xi, which I just downloaded after uninstalling a previous copy in an effort to figure out why it's not working.  After searching on the forums I disabled protected mode and now the reader no longer stops working after about 1 minute, so that problem was fixed.
However, the reader no longer displays the highlights and sticky notes in the tools pane that I had already created on my documents.  The tools pane just shows a circle in the middle and nothing else.  Any ideas?

No. it requires a connection for the email and online features. the first time it opens it usually take a little longer.
You can STILL access the highlighter and sticky notes from your toolbar. Here's how to add them (it's Mac, but the menu is the same for Windows)
You MUST have a PDF open to access this menu. Click "Show All Comment Tools" and they will appear in the toolbar at the top. You can access them from there WITHOUT the tools panel open.

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