Tools show driver conflict.

Deskjet 2510 series (all in one) using Win 7- 64 bit home ed. Scanner has quit working. Tools show driver conflict.
downloaded latest versions of software. Have uninstalled and reinstalled latest driver 6 times. Can use scanner to copy, but not scan. Have made sure WIA working as instructed. Not sure what else to do.

Welcome to the HP Forums palscom,
I see by your post that everything works fine but the HP Printer Assistant won't open and you have a unknown device in the device manager. I can help you with this issue today.
The printer drivers aren't installing properly since you have the unknown device in the device manager.
I will provide some steps for doing a msconfig to turn off any start up programs that may be blocking the installation.
I would delete all the printer entries in the device manager.
Disconnect the USB cable and run the uninstall.
Uninstalling the Printer Software.
Then disable all the start up programs and temporarily turn off the Antivirus Software. How to use MSCONFIG .
Click on the start up tab and click disable all.
Then download and run the HP Printer Install Wizard for Windows. HP Printer Install Wizard for Windows.
Test the print and scan.
Then you will need to go back in and enable the start up programs and turn the Antivirus Software back on again.
Have a nice day.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Please click the Thumbs up icon below to thank me for responding.
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